WIP - placing calls from softphone working
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@@ -98,20 +98,55 @@ export class VoiceController {
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async outboundTwiml(@Req() req: FastifyRequest, @Res() res: FastifyReply) {
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const body = req.body as any;
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const to = body.To;
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const from = body.From;
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const callSid = body.CallSid;
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this.logger.log(`Outbound call to: ${to}`);
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this.logger.log(`=== TwiML OUTBOUND REQUEST RECEIVED ===`);
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this.logger.log(`CallSid: ${callSid}, Body From: ${from}, Body To: ${to}`);
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this.logger.log(`Full body: ${JSON.stringify(body)}`);
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// TwiML to dial the number and setup media stream for OpenAI
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try {
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// Extract tenant domain from Host header
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const host = req.headers.host || '';
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const tenantDomain = host.split('.')[0]; // e.g., "tenant1" from "tenant1.routebox.co"
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this.logger.log(`Extracted tenant domain: ${tenantDomain}`);
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// Look up tenant's Twilio phone number from config
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let callerId = to; // Fallback (will cause error if not found)
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try {
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// Get Twilio config to find the phone number
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const { config } = await this.voiceService['getTwilioClient'](tenantDomain);
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callerId = config.phoneNumber;
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this.logger.log(`Retrieved Twilio phone number for tenant: ${callerId}`);
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} catch (error: any) {
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this.logger.error(`Failed to get Twilio config: ${error.message}`);
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}
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const dialNumber = to;
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this.logger.log(`Using callerId: ${callerId}, dialNumber: ${dialNumber}`);
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// Return TwiML to DIAL the phone number with proper callerId
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const twiml = `<?xml version="1.0" encoding="UTF-8"?>
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<Response>
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<Start>
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<Stream url="wss://${req.headers.host}/api/voice/stream" />
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</Start>
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<Say>Connecting your call</Say>
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<Dial>${to}</Dial>
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<Dial callerId="${callerId}">
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<Number>${dialNumber}</Number>
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</Dial>
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</Response>`;
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this.logger.log(`Returning TwiML with Dial verb - callerId: ${callerId}, to: ${dialNumber}`);
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res.type('text/xml').send(twiml);
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} catch (error: any) {
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this.logger.error(`=== ERROR GENERATING TWIML ===`);
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this.logger.error(`Error: ${error.message}`);
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this.logger.error(`Stack: ${error.stack}`);
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const errorTwiml = `<?xml version="1.0" encoding="UTF-8"?>
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<Response>
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<Say>An error occurred while processing your call.</Say>
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</Response>`;
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res.type('text/xml').send(errorTwiml);
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}
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}
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/**
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@@ -154,30 +189,8 @@ export class VoiceController {
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const status = body.CallStatus;
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const duration = body.CallDuration ? parseInt(body.CallDuration) : undefined;
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this.logger.log(`Call status update: ${callSid} -> ${status}`);
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// TODO: Extract tenant ID from call record
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// For now, we'll need to lookup the call to get tenant ID
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// This is a limitation - we should store tenantId in call metadata
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try {
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// Update call status
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// await this.voiceService.updateCallStatus({
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// callSid,
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// tenantId: 'LOOKUP_NEEDED',
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// status,
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// duration,
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// });
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// Notify user via WebSocket
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// await this.voiceGateway.notifyCallUpdate(userId, {
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// callSid,
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// status,
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// duration,
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// });
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} catch (error) {
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this.logger.error('Failed to process status webhook', error);
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}
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this.logger.log(`Call status webhook - CallSid: ${callSid}, Status: ${status}, Duration: ${duration}`);
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this.logger.log(`Full status webhook body:`, JSON.stringify(body));
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return { success: true };
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}
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@@ -189,30 +202,11 @@ export class VoiceController {
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async recordingWebhook(@Req() req: FastifyRequest) {
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const body = req.body as any;
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const callSid = body.CallSid;
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const recordingUrl = body.RecordingUrl;
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const recordingSid = body.RecordingSid;
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const recordingStatus = body.RecordingStatus;
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this.logger.log(`Recording available for call ${callSid}: ${recordingUrl}`);
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// TODO: Update call record with recording URL
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// TODO: Trigger transcription if needed
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this.logger.log(`Recording webhook - CallSid: ${callSid}, RecordingSid: ${recordingSid}, Status: ${recordingStatus}`);
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return { success: true };
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}
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/**
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* WebSocket endpoint for Twilio Media Streams
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*/
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@Post('stream')
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async mediaStream(@Req() req: FastifyRequest, @Res() res: FastifyReply) {
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// Twilio Media Streams use WebSocket protocol
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// This would need to be handled by the WebSocket server
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// In Fastify, we need to upgrade the connection
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this.logger.log('Media stream connection requested');
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// TODO: Implement WebSocket upgrade for media streams
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// This will handle bidirectional audio streaming between Twilio and OpenAI
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res.send({ message: 'WebSocket upgrade required' });
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}
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}
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@@ -137,37 +137,60 @@ export class VoiceService {
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const { tenantId: tenantDomain, userId, toNumber } = params;
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try {
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this.logger.log(`=== INITIATING CALL ===`);
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this.logger.log(`Domain: ${tenantDomain}, To: ${toNumber}, User: ${userId}`);
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// Validate phone number
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if (!toNumber.match(/^\+?[1-9]\d{1,14}$/)) {
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throw new Error(`Invalid phone number format: ${toNumber}. Use E.164 format (e.g., +1234567890)`);
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}
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const { client, config, tenantId } = await this.getTwilioClient(tenantDomain);
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this.logger.log(`Twilio client obtained for tenant: ${tenantId}`);
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// Get from number
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const fromNumber = config.phoneNumber;
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if (!fromNumber) {
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throw new Error('Twilio phone number not configured');
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}
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this.logger.log(`From number: ${fromNumber}`);
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// Construct tenant-specific webhook URLs using HTTPS (for Traefik)
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const backendUrl = `https://${tenantDomain}`;
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const twimlUrl = `${backendUrl}/api/voice/twiml/outbound?phoneNumber=${encodeURIComponent(fromNumber)}&toNumber=${encodeURIComponent(toNumber)}`;
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const statusUrl = `${backendUrl}/api/voice/webhook/status`;
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this.logger.log(`TwiML URL: ${twimlUrl}`);
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this.logger.log(`Status URL: ${statusUrl}`);
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// Create call record in database
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const tenantKnex = await this.tenantDbService.getTenantKnexById(tenantId);
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const callId = uuidv4();
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// Construct tenant-specific webhook URLs
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// The tenantDomain is the subdomain (e.g., "tenant1")
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const backendPort = process.env.PORT || '3000';
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const backendUrl = `http://${tenantDomain}.routebox.co:${backendPort}`;
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const twimlUrl = `${backendUrl}/api/voice/twiml/outbound`;
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// Initiate call via Twilio
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this.logger.log(`Calling Twilio API...`);
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// For Device-to-Number calls, we need to use a TwiML App SID
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// The Twilio SDK will handle the Device connection, and we return TwiML with Dial
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const call = await client.calls.create({
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to: toNumber,
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from: config.phoneNumber,
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from: fromNumber, // Your Twilio phone number
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url: twimlUrl,
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statusCallback: `${backendUrl}/api/voice/webhook/status`,
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statusCallback: statusUrl,
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statusCallbackEvent: ['initiated', 'ringing', 'answered', 'completed'],
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statusCallbackMethod: 'POST',
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record: true,
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recordingStatusCallback: `${backendUrl}/api/voice/webhook/recording`,
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record: false,
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machineDetection: 'Enable', // Optional: detect answering machines
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});
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this.logger.log(`Call created successfully: ${call.sid}, Status: ${call.status}`);
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// Store call in database
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await tenantKnex('calls').insert({
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id: callId,
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call_sid: call.sid,
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direction: 'outbound',
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from_number: config.phoneNumber,
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from_number: fromNumber,
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to_number: toNumber,
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status: 'queued',
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user_id: userId,
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