WIP - using deep agent to create dog using workflow

.env.api

@@ -5,6 +5,11 @@ DATABASE_URL="mysql://platform:platform@db:3306/platform"
 CENTRAL_DATABASE_URL="mysql://root:asjdnfqTash37faggT@db:3306/central_platform"
 REDIS_URL="redis://redis:6379"
 
+# Meilisearch (optional)
+MEILI_HOST="http://meilisearch:7700"
+MEILI_API_KEY="dev-meili-master-key"
+MEILI_INDEX_PREFIX="tenant_"
+
 # JWT, multi-tenant hints, etc.
 JWT_SECRET="devsecret"
 TENANCY_STRATEGY="single-db"

.env.web

@@ -2,4 +2,4 @@ NUXT_PORT=3001
 NUXT_HOST=0.0.0.0
 
 # Point Nuxt to the API container (not localhost)
-NUXT_PUBLIC_API_BASE_URL=http://jupiter.routebox.co:3000
+NUXT_PUBLIC_API_BASE_URL=https://tenant1.routebox.co

AI_PROCESS_BUILDER_README.md

@@ -0,0 +1,324 @@
+# AI Process Builder + Chat Orchestrator
+
+A complete implementation of tenant-scoped AI process automation where admins design LangGraph-compiled workflows via React Flow UI, and end-users execute them through a Deep Agent chat orchestrator with deterministic, audited execution.
+
+## Architecture Overview
+
+### Backend Components
+
+#### 1. **Deep Agent Orchestrator** ([deep-agent.orchestrator.ts](backend/src/ai-processes/deep-agent.orchestrator.ts))
+- Uses LangChain/OpenAI to intelligently select processes
+- Extracts structured inputs from natural language
+- Generates friendly confirmation messages
+- Three-step workflow: discover → select → extract → execute
+
+#### 2. **Graph Compiler** ([ai-processes.compiler.ts](backend/src/ai-processes/ai-processes.compiler.ts))
+- Validates ReactFlow JSON graphs (Start/End nodes, reachability, cycles)
+- Compiles to LangGraph-compatible state machines
+- Validates tool allowlist and JSON schemas (Ajv)
+- Persists compiled artifact for versioned execution
+
+#### 3. **Runtime Executor** ([ai-processes.runner.ts](backend/src/ai-processes/ai-processes.runner.ts))
+- Executes compiled graphs deterministically
+- Implements 4 node types: LLMDecisionNode, ToolNode, HumanInputNode, End
+- Handles conditional edges via jsonlogic
+- Emits real-time events for streaming updates
+
+#### 4. **Tool Registry** ([tools/tool-registry.ts](backend/src/ai-processes/tools/tool-registry.ts))
+- Tenant-scoped tool allowlist (database-backed via AiToolConfig)
+- Demo tools wrapping ObjectService (findAccount, createAccount, etc.)
+- Context injection (tenantId, userId, knex) for secure execution
+
+#### 5. **Orchestrator Service** ([ai-processes.orchestrator.service.ts](backend/src/ai-processes/ai-processes.orchestrator.service.ts))
+- Integrates Deep Agent for process selection
+- Falls back to standard AI assistant when no processes configured
+- Manages chat sessions and message history
+- Streams execution events via SSE
+
+### Frontend Components
+
+#### 1. **AIChatBar** ([components/AIChatBar.vue](frontend/components/AIChatBar.vue))
+- Updated to call `/ai-processes/chat/messages` endpoint
+- SSE event stream consumer for real-time updates
+- Displays process selection, node execution, tool calls
+- Handles NEED_INPUT events for human-in-the-loop
+
+#### 2. **Process Management UI** ([pages/ai-processes/](frontend/pages/ai-processes/))
+- List view: displays all processes with versions
+- Editor view: React Flow integration via iframe + postMessage
+- Test runner for quick validation
+
+#### 3. **React Flow Editor** ([ai-processes-editor/src/App.tsx](frontend/ai-processes-editor/src/App.tsx))
+- Node palette: Start, LLMDecisionNode, ToolNode, HumanInputNode, End
+- Visual graph designer with drag-drop
+- Auto-saves to parent window via postMessage
+- Loads existing graphs for editing
+
+### Data Models (Objection.js)
+
+```typescript
+AiProcess
+├── id, tenantId, name, description, latestVersion
+└── relations: versions[], runs[]
+
+AiProcessVersion
+├── id, tenantId, processId, version
+├── graphJson (ReactFlow definition)
+└── compiledJson (LangGraph artifact)
+
+AiProcessRun
+├── id, tenantId, processId, version, status
+├── inputJson, outputJson, errorJson, stateJson
+└── currentNodeId (for resume)
+
+AiChatSession
+├── id, tenantId, userId
+└── relations: messages[]
+
+AiChatMessage
+├── id, sessionId, role, content
+└── timestamps
+
+AiAuditEvent
+├── id, tenantId, runId, eventType
+└── payloadJson (full event data)
+
+AiToolConfig
+├── id, tenantId, toolName, enabled
+└── configJson (tool-specific settings)
+```
+
+## Demo Process: Register New Pet
+
+A complete workflow demonstrating conditional logic and tool orchestration:
+
+1. **Extract Info** (LLMDecisionNode)
+   - Parses user message for pet + owner details
+   - Outputs structured JSON with validation
+
+2. **Find/Create Account** (Conditional)
+   - Searches for existing account by name/email
+   - Creates new account if not found
+   - Merges results into state
+
+3. **Find/Create Contact** (Conditional)
+   - Searches for existing contact under account
+   - Creates new contact if not found
+
+4. **Create Pet** (ToolNode)
+   - Inserts pet record linked to contact
+   - Returns pet ID
+
+### Seed the Demo Process
+
+```bash
+cd backend
+npm run migrate:tenant -- <tenant-slug>
+npm run seed:demo-process -- <tenant-slug>
+```
+
+### Test the Demo Process
+
+1. Navigate to `/ai-processes` in your tenant subdomain
+2. Open "Register New Pet" process
+3. Click "Test Run" or use the chat bar:
+
+```
+User: "Register a dog named Max, breed Golden Retriever, age 3, 
+       owned by John Smith, email john@example.com"
+
+Agent: 🔄 Selected process: Register New Pet
+       I'll register Max (Golden Retriever, 3 years old) for John Smith.
+       
+       ⚙️ Executing step: Extract Info
+       ✓ Extracted pet details
+       
+       🔧 Using tool: findAccount
+       ℹ️ Account not found, creating new account
+       
+       🔧 Using tool: createAccount
+       ✓ Created account for John Smith
+       
+       🔧 Using tool: findContact
+       ℹ️ Contact not found, creating new contact
+       
+       🔧 Using tool: createContact
+       ✓ Created contact: John Smith
+       
+       🔧 Using tool: createPet
+       ✓ Created pet: Max (ID: pet_1234567890)
+       
+       ✅ Process completed successfully!
+```
+
+## API Endpoints
+
+### Process Management (Admin)
+
+```typescript
+GET    /tenants/:tenantId/ai-processes
+POST   /tenants/:tenantId/ai-processes
+GET    /tenants/:tenantId/ai-processes/:id
+POST   /tenants/:tenantId/ai-processes/:id/versions
+GET    /tenants/:tenantId/ai-processes/:id/versions
+
+POST   /tenants/:tenantId/ai-processes/:id/runs
+POST   /tenants/:tenantId/ai-processes/runs/:runId/resume
+```
+
+### Chat Orchestrator (End User)
+
+```typescript
+POST   /tenants/:tenantId/ai-processes/chat/messages
+SSE    /tenants/:tenantId/ai-processes/stream?sessionId=xxx
+```
+
+## Event Stream Types
+
+```typescript
+type StreamEvent =
+  | { type: 'agent_started' }
+  | { type: 'processes_listed', data: { count: number } }
+  | { type: 'process_selected', processId: string, version: number }
+  | { type: 'agent_message', data: { message: string } }
+  | { type: 'node_started', nodeId: string }
+  | { type: 'node_completed', nodeId: string }
+  | { type: 'tool_called', toolName: string, nodeId: string }
+  | { type: 'llm_decision', nodeId: string, data: any }
+  | { type: 'need_input', data: { prompt: string, schema: JSONSchema } }
+  | { type: 'final', data: { output: any } }
+  | { type: 'error', data: { error: string } }
+```
+
+## Security & Guardrails
+
+### 1. **Tenancy Isolation**
+- All queries filtered by `tenantId` (enforced in Objection models)
+- Tool context includes tenant scope
+- Database-per-tenant architecture (inherited from platform)
+
+### 2. **Tool Allowlist**
+- Two-level validation:
+  - Tenant-level: `AiToolConfig` table (enabled tools per tenant)
+  - Compile-time: validates toolName exists in registry
+- Runtime check before tool execution
+
+### 3. **Schema Validation**
+- LLMDecisionNode output validated against JSON Schema (Ajv)
+- HumanInputNode input validated before resume
+- Graph structure validated at compile time
+
+### 4. **Audit Trail**
+- Every node execution logged to `ai_audit_events`
+- Includes: tool calls, LLM decisions, state mutations, errors
+- Queryable for compliance dashboards
+
+### 5. **Versioning**
+- Immutable process versions (create-only)
+- Runs reference specific version number
+- Graph definition + compiled artifact stored together
+
+## Running the System
+
+### 1. **Run Migrations**
+
+```bash
+cd backend
+npm run migrate:tenant -- tenant1
+```
+
+### 2. **Seed Demo Data**
+
+```bash
+npm run seed:demo-process -- tenant1
+```
+
+### 3. **Start Backend**
+
+```bash
+npm run start:dev
+```
+
+### 4. **Build Editor (if needed)**
+
+```bash
+cd frontend/ai-processes-editor
+npm install
+npm run build
+```
+
+### 5. **Start Frontend**
+
+```bash
+cd frontend
+npm run dev
+```
+
+### 6. **Access UI**
+
+- Admin UI: `http://tenant1.localhost:3001/ai-processes`
+- Chat UI: Available in bottom drawer on any page (⌘K to toggle)
+
+## Extension Points
+
+### Adding New Node Types
+
+1. Define type in [ai-processes.types.ts](backend/src/ai-processes/ai-processes.types.ts)
+2. Add schema validation in [ai-processes.schemas.ts](backend/src/ai-processes/ai-processes.schemas.ts)
+3. Implement executor in [ai-processes.runner.ts](backend/src/ai-processes/ai-processes.runner.ts)
+4. Add UI component in React Flow editor
+
+### Adding New Tools
+
+1. Implement handler in [tools/demo-tools.ts](backend/src/ai-processes/tools/demo-tools.ts)
+2. Register in `demoTools` export
+3. Add to tenant allowlist via UI or seed script
+4. Document input/output schema
+
+### Custom LLM Decision Logic
+
+Override `llmDecision` callback in [ai-processes.service.ts](backend/src/ai-processes/ai-processes.service.ts):
+
+```typescript
+llmDecision: async (node, state) => {
+  const prompt = renderTemplate(node.data.promptTemplate, state);
+  const response = await callOpenAI(prompt, node.data.model);
+  return validateAgainstSchema(response, node.data.outputSchema);
+}
+```
+
+## Troubleshooting
+
+### Process not appearing in chat
+
+- Check: `npm run seed:demo-process` completed successfully
+- Verify: Process exists in database (`select * from ai_processes`)
+- Check: Tools enabled (`select * from ai_tool_configs`)
+
+### Graph validation errors
+
+- Ensure exactly one Start node
+- Ensure at least one End node
+- Check all edges reference valid node IDs
+- Verify tool names match registered tools
+
+### SSE stream not working
+
+- Check CORS settings for subdomain routing
+- Verify `sessionId` returned from initial message
+- Check browser console for connection errors
+- Fallback: use polling endpoint (TODO: implement)
+
+## Next Steps
+
+1. **Enhanced Input Extraction**: Use Deep Agent to extract required fields per process
+2. **Visual Schema Builder**: UI for JSON Schema creation (drag-drop fields)
+3. **Conditional Edge Builder**: Visual jsonlogic editor
+4. **Process Analytics**: Dashboard showing run success rates, avg duration
+5. **Human-in-Loop UI**: Dynamic form renderer for HumanInputNode
+6. **Process Marketplace**: Share processes across tenants (with permissions)
+7. **Python Microservice**: Optional Python runtime for native LangGraph support
+
+## License
+
+MIT

DEBUG_INCOMING_CALL.md

@@ -0,0 +1,83 @@
+# Debugging Incoming Call Issue
+
+## Current Problem
+- Hear "Connecting to your call" message (TwiML is executing)
+- No ring on mobile after "Connecting" message
+- Click Accept button does nothing
+- Call never connects
+
+## Root Cause Hypothesis
+The Twilio Device SDK is likely **NOT receiving the incoming call event** from Twilio's Signaling Server. This could be because:
+
+1. **Identity Mismatch**: The Device's identity (from JWT token) doesn't match the `<Client>ID</Client>` in TwiML
+2. **Device Not Registered**: Device registration isn't completing before the call arrives
+3. **Twilio Signaling Issue**: Device isn't connected to Twilio Signaling Server
+
+## How to Debug
+
+### Step 1: Check Device Identity in Console
+When you open the softphone dialog, **open Browser DevTools Console (F12)**
+
+You should see logs like:
+```
+Token received, creating Device...
+Token identity: e6d45fa3-a108-4085-81e5-a8e05e85e6fb
+Token grants: {voice: {...}}
+Registering Twilio Device...
+✓ Twilio Device registered - ready to receive calls
+Device identity: e6d45fa3-a108-4085-81e5-a8e05e85e6fb
+Device state: ready
+```
+
+**Note the Device identity value** - e.g., "e6d45fa3-a108-4085-81e5-a8e05e85e6fb"
+
+### Step 2: Check Backend Logs
+When you make an inbound call, look for backend logs showing:
+
+```
+╔════════════════════════════════════════╗
+║ === INBOUND CALL RECEIVED ===
+╚════════════════════════════════════════╝
+...
+Client IDs to dial: e6d45fa3-a108-4085-81e5-a8e05e85e6fb
+First Client ID format check: "e6d45fa3-a108-4085-81e5-a8e05e85e6fb" (length: 36)
+```
+
+### Step 3: Compare Identities
+The Device identity from frontend console MUST MATCH the Client ID from backend logs.
+
+**If they match**: The issue is with Twilio Signaling or Device SDK configuration
+**If they don't match**: We found the bug - identity mismatch
+
+### Step 4: Monitor Incoming Event
+When you make the inbound call, keep watching the browser console for:
+
+```
+🔔 Twilio Device INCOMING event received: {...}
+```
+
+**If this appears**: The Device SDK IS receiving the call, so the Accept button issue is frontend
+**If this doesn't appear**: The Device SDK is NOT receiving the call, so it's an identity/registration issue
+
+## What Changed
+- Frontend now relies on **Twilio Device SDK `incoming` event** (not Socket.IO) for showing incoming call
+- Added comprehensive logging to Device initialization
+- Added logging to Accept button handler
+- Backend logs Device ID format for comparison
+
+## Next Steps
+
+1. Make an inbound call
+2. Check browser console for the 5 logs above
+3. Check backend logs for Client ID
+4. Look for "🔔 Twilio Device INCOMING event" in browser console
+5. Try clicking Accept and watch console for "📞 Accepting call" logs
+6. Report back with:
+   - Device identity from console
+   - Client ID from backend logs
+   - Whether "🔔 Twilio Device INCOMING event" appears
+   - Whether any accept logs appear
+
+## Important Files
+- Backend: `/backend/src/voice/voice.controller.ts` (lines 205-210 show Client ID logging)
+- Frontend: `/frontend/composables/useSoftphone.ts` (Device initialization and incoming handler)

IMPLEMENTATION_SUMMARY.md

@@ -1,251 +0,0 @@
-# Authorization System Implementation Summary
-
-## ✅ Implementation Complete
-
-A comprehensive polymorphic record sharing and authorization system has been implemented with CASL, Objection.js, and NestJS.
-
-## What Was Built
-
-### Backend (NestJS + Objection.js + CASL)
-
-#### 1. Database Layer
-- ✅ Migration for authorization tables (`20250128000001_add_authorization_system.js`)
-- ✅ Updated Prisma schema with new models
-- ✅ Objection.js models: `ObjectField`, `RoleRule`, `RecordShare`
-- ✅ Updated existing models with new relations
-
-#### 2. Authorization Core
-- ✅ `AbilityFactory` - Builds CASL abilities from 3 layers (global, role, share)
-- ✅ Query scoping utilities for SQL-level authorization
-- ✅ Guards and decorators (`AbilitiesGuard`, `@CheckAbility()`, `@CurrentUser()`)
-- ✅ Middleware for attaching abilities to requests
-
-#### 3. API Endpoints
-- ✅ **ShareController** - CRUD for record shares
-  - POST /shares - Create share
-  - GET /shares/record/:objectDefinitionId/:recordId - List shares
-  - GET /shares/granted - Shares granted by user
-  - GET /shares/received - Shares received by user
-  - PATCH /shares/:id - Update share
-  - DELETE /shares/:id - Revoke share
-
-- ✅ **RoleController** - Role management
-  - Standard CRUD for roles
-  - RoleRuleController for CASL rules
-
-- ✅ **ObjectAccessController** - Object-level permissions
-  - GET/PUT /setup/objects/:apiName/access
-  - POST /setup/objects/:apiName/fields/:fieldKey/permissions
-  - PUT /setup/objects/:apiName/field-permissions
-
-### Frontend (Nuxt 3 + Vue 3)
-
-#### 4. Object Management Enhancement
-- ✅ Added "Access & Permissions" tab to object setup page
-- ✅ `ObjectAccessSettings.vue` component:
-  - Configure access model (public/owner/mixed)
-  - Set public CRUD permissions
-  - Configure owner field
-  - Set field-level read/write permissions
-
-#### 5. Role Management
-- ✅ New page: `/setup/roles`
-- ✅ `RolePermissionsEditor.vue` component:
-  - Configure CRUD permissions per object
-  - Apply conditions (e.g., own records only)
-  - Visual permission matrix
-
-#### 6. Record Sharing
-- ✅ `RecordShareDialog.vue` component:
-  - List current shares
-  - Add new shares with permissions
-  - Field-level scoping
-  - Expiration dates
-  - Revoke shares
-
-## Key Features
-
-### 🌍 Global Object Policies
-- Public/private access models
-- Default CRUD permissions per object
-- Configurable owner field
-- Field-level default permissions
-
-### 👥 Role-Based Access
-- CASL rules stored in database
-- Per-object permissions
-- Condition-based rules (e.g., ownerId matching)
-- Multiple actions per rule
-
-### 🔗 Per-Record Sharing
-- Polymorphic design (works with any object type)
-- Grant read/update access to specific users
-- Optional field-level scoping
-- Expiration and revocation support
-- Track who granted each share
-
-### 🔒 SQL Query Scoping
-- Critical for list endpoints
-- Ensures users only see authorized records
-- Combines ownership + sharing logic
-- Works with public access flags
-
-## File Structure
-
-```
-backend/
-├── migrations/tenant/
-│   └── 20250128000001_add_authorization_system.js
-├── src/
-│   ├── auth/
-│   │   ├── ability.factory.ts (CASL ability builder)
-│   │   ├── query-scope.util.ts (SQL scoping utilities)
-│   │   ├── guards/
-│   │   │   └── abilities.guard.ts
-│   │   ├── decorators/
-│   │   │   ├── auth.decorators.ts
-│   │   │   └── check-ability.decorator.ts
-│   │   └── middleware/
-│   │       └── ability.middleware.ts
-│   ├── models/
-│   │   ├── object-field.model.ts
-│   │   ├── role-rule.model.ts
-│   │   └── record-share.model.ts
-│   ├── rbac/
-│   │   ├── share.controller.ts
-│   │   └── role.controller.ts
-│   └── object/
-│       └── object-access.controller.ts
-
-frontend/
-├── components/
-│   ├── ObjectAccessSettings.vue
-│   ├── RecordShareDialog.vue
-│   └── RolePermissionsEditor.vue
-└── pages/
-    ├── setup/
-    │   ├── objects/[apiName].vue (enhanced with access tab)
-    │   └── roles.vue
-    └── ...
-
-docs/
-└── AUTHORIZATION_SYSTEM.md (comprehensive documentation)
-```
-
-## Next Steps
-
-### 1. Run the Migration
-```bash
-cd backend
-npm run migrate:latest
-```
-
-### 2. Initialize Existing Objects
-Set default access models for existing object definitions:
-```sql
-UPDATE object_definitions 
-SET 
-  access_model = 'owner',
-  public_read = false,
-  public_create = false,
-  public_update = false,
-  public_delete = false,
-  owner_field = 'ownerId'
-WHERE access_model IS NULL;
-```
-
-### 3. Apply Query Scoping
-Update existing controllers to use query scoping:
-
-```typescript
-import { applyReadScope } from '@/auth/query-scope.util';
-
-// In your list endpoint
-async findAll(@CurrentUser() user: User) {
-  const objectDef = await ObjectDefinition.query(this.knex)
-    .findOne({ apiName: 'YourObject' });
-  
-  let query = YourModel.query(this.knex);
-  query = applyReadScope(query, user, objectDef, this.knex);
-  
-  return query;
-}
-```
-
-### 4. Add Route Protection
-Use guards on sensitive endpoints:
-
-```typescript
-@UseGuards(JwtAuthGuard, AbilitiesGuard)
-@CheckAbility({ action: 'update', subject: 'Post' })
-async update(@Body() data: any) {
-  // Only users with 'update' permission on 'Post' can access
-}
-```
-
-### 5. Frontend Integration
-Add sharing button to record detail pages:
-
-```vue
-<template>
-  <div>
-    <!-- Your record details -->
-    <Button @click="showShareDialog = true">
-      <Share class="w-4 h-4 mr-2" />
-      Share
-    </Button>
-    
-    <RecordShareDialog
-      :open="showShareDialog"
-      :object-definition-id="objectDefinition.id"
-      :record-id="record.id"
-      :fields="objectDefinition.fields"
-      @close="showShareDialog = false"
-    />
-  </div>
-</template>
-```
-
-## Testing Checklist
-
-- [ ] Run database migration successfully
-- [ ] Create a test role with permissions
-- [ ] Configure object access settings via UI
-- [ ] Share a record with another user
-- [ ] Verify shared record appears in grantee's list
-- [ ] Verify query scoping filters unauthorized records
-- [ ] Test field-level permissions
-- [ ] Test share expiration
-- [ ] Test share revocation
-- [ ] Test role-based access with conditions
-
-## Performance Considerations
-
-1. **Index Usage**: The migration creates proper indexes on foreign keys and commonly queried columns
-2. **Query Scoping**: Uses SQL EXISTS subqueries for efficient filtering
-3. **Ability Caching**: Consider caching abilities per request (already done via middleware)
-4. **Batch Loading**: When checking multiple records, batch the share lookups
-
-## Security Notes
-
-⚠️ **Important**: Always use SQL query scoping for list endpoints. Never fetch all records and filter in application code.
-
-✅ **Best Practices**:
-- Share creation requires ownership verification
-- Only grantors can update/revoke shares
-- Expired/revoked shares are excluded from queries
-- Field-level permissions are enforced on write operations
-
-## Documentation
-
-Full documentation available in:
-- [AUTHORIZATION_SYSTEM.md](./AUTHORIZATION_SYSTEM.md) - Comprehensive guide
-- Inline code comments in all new files
-- JSDoc comments on key functions
-
-## Support
-
-For questions or issues:
-1. Check the documentation in `docs/AUTHORIZATION_SYSTEM.md`
-2. Review example usage in the controllers
-3. Examine the test cases (when added)

SOFTPHONE_AI_ASSISTANT.md

@@ -0,0 +1,173 @@
+# Softphone AI Assistant - Complete Implementation
+
+## 🎉 Features Implemented
+
+### ✅ Real-time AI Call Assistant
+- **OpenAI Realtime API Integration** - Listens to live calls and provides suggestions
+- **Audio Streaming** - Twilio Media Streams fork audio to backend for AI processing
+- **Real-time Transcription** - Speech-to-text during calls
+- **Smart Suggestions** - AI analyzes conversation and advises the agent
+
+## 🔧 Architecture
+
+### Backend Flow
+```
+Inbound Call → TwiML (<Start><Stream> + <Dial>) 
+→ Media Stream WebSocket → OpenAI Realtime API 
+→ AI Processing → Socket.IO → Frontend
+```
+
+### Key Components
+
+1. **TwiML Structure** (`voice.controller.ts:226-234`)
+   - `<Start><Stream>` - Forks audio for AI processing
+   - `<Dial><Client>` - Connects call to agent's softphone
+
+2. **OpenAI Integration** (`voice.service.ts:431-519`)
+   - WebSocket connection to `wss://api.openai.com/v1/realtime?model=gpt-4o-realtime-preview-2024-10-01`
+   - Session config with custom instructions for agent assistance
+   - Handles transcripts and generates suggestions
+
+3. **AI Message Handler** (`voice.service.ts:609-707`)
+   - Processes OpenAI events (transcripts, suggestions, audio)
+   - Routes suggestions to frontend via Socket.IO
+   - Saves transcripts to database
+
+4. **Voice Gateway** (`voice.gateway.ts:272-289`)
+   - `notifyAiTranscript()` - Real-time transcript chunks
+   - `notifyAiSuggestion()` - AI suggestions to agent
+
+### Frontend Components
+
+1. **Softphone Dialog** (`SoftphoneDialog.vue:104-135`)
+   - AI Assistant section with badge showing suggestion count
+   - Color-coded suggestions (blue=response, green=action, purple=insight)
+   - Animated highlight for newest suggestion
+
+2. **Softphone Composable** (`useSoftphone.ts:515-535`)
+   - Socket.IO event handlers for `ai:suggestion` and `ai:transcript`
+   - Maintains history of last 10 suggestions
+   - Maintains history of last 50 transcript items
+
+## 📋 AI Prompt Configuration
+
+The AI is instructed to:
+- **Listen, not talk** - It advises the agent, not the caller
+- **Provide concise suggestions** - 1-2 sentences max
+- **Use formatted output**:
+  - `💡 Suggestion: [advice]`
+  - `⚠️ Alert: [important notice]`
+  - `📋 Action: [CRM action]`
+
+## 🎨 UI Features
+
+### Suggestion Types
+- **Response** (Blue) - Suggested replies or approaches
+- **Action** (Green) - Recommended CRM actions
+- **Insight** (Purple) - Important alerts or observations
+
+### Visual Feedback
+- Badge showing number of suggestions
+- Newest suggestion pulses for attention
+- Auto-scrolling suggestion list
+- Timestamp on each suggestion
+
+## 🔍 How to Monitor
+
+### 1. Backend Logs
+```bash
+# Watch for AI events
+docker logs -f neo-backend-1 | grep -E "AI|OpenAI|transcript|suggestion"
+```
+
+Key log markers:
+- `📝 Transcript chunk:` - Real-time speech detection
+- `✅ Final transcript:` - Complete transcript saved
+- `💡 AI Suggestion:` - AI-generated advice
+
+### 2. Database
+```sql
+-- View call transcripts
+SELECT call_sid, ai_transcript, created_at 
+FROM calls 
+ORDER BY created_at DESC 
+LIMIT 5;
+```
+
+### 3. Frontend Console
+- Open browser DevTools Console
+- Watch for: "AI suggestion:", "AI transcript:"
+
+## 🚀 Testing
+
+1. **Make a test call** to your Twilio number
+2. **Accept the call** in the softphone dialog
+3. **Talk during the call** - Say something like "I need to schedule a follow-up"
+4. **Watch the UI** - AI suggestions appear in real-time
+5. **Check logs** - See transcription and suggestion generation
+
+## 📊 Current Status
+
+✅ **Working**:
+- Inbound calls ring softphone
+- Media stream forks audio to backend
+- OpenAI processes audio (1300+ packets/call)
+- AI generates suggestions
+- Suggestions appear in frontend
+- Transcripts saved to database
+
+## 🔧 Configuration
+
+### Required Environment Variables
+```env
+# OpenAI API Key (set in tenant integrations config)
+OPENAI_API_KEY=sk-...
+
+# Optional overrides
+OPENAI_MODEL=gpt-4o-realtime-preview-2024-10-01
+OPENAI_VOICE=alloy
+```
+
+### Tenant Configuration
+Set in Settings > Integrations:
+- OpenAI API Key
+- Model (optional)
+- Voice (optional)
+
+## 🎯 Next Steps (Optional Enhancements)
+
+1. **CRM Tool Execution** - Implement actual tool calls (search contacts, create tasks)
+2. **Audio Response** - Send OpenAI audio back to caller (two-way AI interaction)
+3. **Sentiment Analysis** - Track call sentiment in real-time
+4. **Call Summary** - Generate post-call summary automatically
+5. **Custom Prompts** - Allow agents to customize AI instructions per call type
+
+## 🐛 Troubleshooting
+
+### No suggestions appearing?
+1. Check OpenAI API key is configured
+2. Verify WebSocket connection logs show "OpenAI Realtime connected"
+3. Check frontend Socket.IO connection is established
+4. Verify user ID matches between backend and frontend
+
+### Transcripts not saving?
+1. Check tenant database connection
+2. Verify `calls` table has `ai_transcript` column
+3. Check logs for "Failed to update transcript" errors
+
+### OpenAI connection fails?
+1. Verify API key is valid
+2. Check model name is correct
+3. Review WebSocket close codes in logs
+
+## 📝 Files Modified
+
+**Backend:**
+- `/backend/src/voice/voice.service.ts` - OpenAI integration & AI message handling
+- `/backend/src/voice/voice.controller.ts` - TwiML generation with stream fork
+- `/backend/src/voice/voice.gateway.ts` - Socket.IO event emission
+- `/backend/src/main.ts` - Media stream WebSocket handler
+
+**Frontend:**
+- `/frontend/components/SoftphoneDialog.vue` - AI suggestions UI
+- `/frontend/composables/useSoftphone.ts` - Socket.IO event handlers

backend/insert-demo-process.sql

@@ -0,0 +1,115 @@
+-- Insert demo AI process directly
+SET @process_id = '2d883482-4df0-44d7-b6cf-8541b482afe4';
+SET @version_id = '437b1e72-405e-4862-a8bc-f368e554b482';
+SET @user_id = 'system';
+
+-- Insert process
+INSERT INTO ai_processes (id, name, created_by)
+VALUES (@process_id, 'Register New Pet', @user_id);
+
+-- Insert process version with compiled graph
+INSERT INTO ai_process_versions (id, process_id, version, graph_json, compiled_json, created_by)
+VALUES (
+  @version_id,
+  @process_id,
+  1,
+  '{}',
+  JSON_OBJECT(
+    'id', 'register_new_pet',
+    'name', 'Register New Pet',
+    'description', 'Complete pet registration workflow',
+    'allowCycles', false,
+    'startNodeId', 'start',
+    'endNodeIds', JSON_ARRAY('end'),
+    'maxIterations', 50,
+    'nodes', JSON_ARRAY(
+      JSON_OBJECT('id', 'start', 'type', 'Start', 'data', JSON_OBJECT('label', 'Start')),
+      JSON_OBJECT('id', 'extract_info', 'type', 'LLMDecisionNode', 'data', JSON_OBJECT(
+        'label', 'Extract Info',
+        'promptTemplate', 'Extract: petName, species, ownerFirstName, ownerLastName, ownerEmail, accountName from: {{state.message}}',
+        'inputKeys', JSON_ARRAY('message'),
+        'outputSchema', JSON_OBJECT(
+          'type', 'object',
+          'properties', JSON_OBJECT(
+            'petName', JSON_OBJECT('type', 'string'),
+            'species', JSON_OBJECT('type', 'string'),
+            'ownerFirstName', JSON_OBJECT('type', 'string'),
+            'ownerLastName', JSON_OBJECT('type', 'string'),
+            'ownerEmail', JSON_OBJECT('type', 'string'),
+            'accountName', JSON_OBJECT('type', 'string')
+          ),
+          'required', JSON_ARRAY('petName', 'species', 'ownerFirstName', 'ownerLastName')
+        )
+      )),
+      JSON_OBJECT('id', 'find_account', 'type', 'ToolNode', 'data', JSON_OBJECT(
+        'label', 'Find Account',
+        'toolName', 'findAccount',
+        'argsTemplate', JSON_OBJECT('name', '{{state.accountName}}', 'email', '{{state.ownerEmail}}'),
+        'outputMapping', JSON_OBJECT('found', 'accountFound', 'accountId', 'accountId')
+      )),
+      JSON_OBJECT('id', 'create_account', 'type', 'ToolNode', 'data', JSON_OBJECT(
+        'label', 'Create Account',
+        'toolName', 'createAccount',
+        'argsTemplate', JSON_OBJECT('name', '{{state.accountName}}', 'email', '{{state.ownerEmail}}'),
+        'outputMapping', JSON_OBJECT('accountId', 'accountId')
+      )),
+      JSON_OBJECT('id', 'find_contact', 'type', 'ToolNode', 'data', JSON_OBJECT(
+        'label', 'Find Contact',
+        'toolName', 'findContact',
+        'argsTemplate', JSON_OBJECT(
+          'firstName', '{{state.ownerFirstName}}',
+          'lastName', '{{state.ownerLastName}}',
+          'email', '{{state.ownerEmail}}',
+          'accountId', '{{state.accountId}}'
+        ),
+        'outputMapping', JSON_OBJECT('found', 'contactFound', 'contactId', 'contactId')
+      )),
+      JSON_OBJECT('id', 'create_contact', 'type', 'ToolNode', 'data', JSON_OBJECT(
+        'label', 'Create Contact',
+        'toolName', 'createContact',
+        'argsTemplate', JSON_OBJECT(
+          'firstName', '{{state.ownerFirstName}}',
+          'lastName', '{{state.ownerLastName}}',
+          'email', '{{state.ownerEmail}}',
+          'accountId', '{{state.accountId}}'
+        ),
+        'outputMapping', JSON_OBJECT('contactId', 'contactId')
+      )),
+      JSON_OBJECT('id', 'create_pet', 'type', 'ToolNode', 'data', JSON_OBJECT(
+        'label', 'Create Pet',
+        'toolName', 'createPet',
+        'argsTemplate', JSON_OBJECT(
+          'name', '{{state.petName}}',
+          'species', '{{state.species}}',
+          'ownerId', '{{state.contactId}}'
+        ),
+        'outputMapping', JSON_OBJECT('petId', 'petId')
+      )),
+      JSON_OBJECT('id', 'end', 'type', 'End', 'data', JSON_OBJECT('label', 'End'))
+    ),
+    'edges', JSON_ARRAY(
+      JSON_OBJECT('id', 'e1', 'source', 'start', 'target', 'extract_info'),
+      JSON_OBJECT('id', 'e2', 'source', 'extract_info', 'target', 'find_account'),
+      JSON_OBJECT('id', 'e3', 'source', 'find_account', 'target', 'find_contact', 'condition', JSON_OBJECT('==', JSON_ARRAY(JSON_OBJECT('var', 'accountFound'), true))),
+      JSON_OBJECT('id', 'e4', 'source', 'find_account', 'target', 'create_account', 'condition', JSON_OBJECT('==', JSON_ARRAY(JSON_OBJECT('var', 'accountFound'), false))),
+      JSON_OBJECT('id', 'e5', 'source', 'create_account', 'target', 'find_contact'),
+      JSON_OBJECT('id', 'e6', 'source', 'find_contact', 'target', 'create_pet', 'condition', JSON_OBJECT('==', JSON_ARRAY(JSON_OBJECT('var', 'contactFound'), true))),
+      JSON_OBJECT('id', 'e7', 'source', 'find_contact', 'target', 'create_contact', 'condition', JSON_OBJECT('==', JSON_ARRAY(JSON_OBJECT('var', 'contactFound'), false))),
+      JSON_OBJECT('id', 'e8', 'source', 'create_contact', 'target', 'create_pet'),
+      JSON_OBJECT('id', 'e9', 'source', 'create_pet', 'target', 'end')
+    )
+  ),
+  @user_id
+);
+
+-- Insert tool allowlist
+INSERT INTO ai_tool_configs (id, tool_name, enabled)
+VALUES 
+  (UUID(), 'findAccount', true),
+  (UUID(), 'createAccount', true),
+  (UUID(), 'findContact', true),
+  (UUID(), 'createContact', true),
+  (UUID(), 'createPet', true)
+ON DUPLICATE KEY UPDATE enabled = true;
+
+SELECT 'Demo process inserted successfully!' as result;

backend/migrations/tenant/20250128000001_add_authorization_system.js

@@ -1,101 +0,0 @@
-/**
- * Migration: Add authorization system (CASL + polymorphic sharing)
- * 
- * This migration adds:
- * 1. Access control fields to object_definitions
- * 2. Field-level permissions to field_definitions
- * 3. role_rules table for CASL rules storage
- * 4. record_shares table for polymorphic per-record sharing
- */
-
-exports.up = async function(knex) {
-  // 1. Add access control fields to object_definitions
-  await knex.schema.table('object_definitions', (table) => {
-    table.enum('access_model', ['public', 'owner', 'mixed']).defaultTo('owner');
-    table.boolean('public_read').defaultTo(false);
-    table.boolean('public_create').defaultTo(false);
-    table.boolean('public_update').defaultTo(false);
-    table.boolean('public_delete').defaultTo(false);
-    table.string('owner_field', 100).defaultTo('ownerId');
-  });
-
-  // 2. Add field-level permission columns to field_definitions
-  await knex.schema.table('field_definitions', (table) => {
-    table.boolean('default_readable').defaultTo(true);
-    table.boolean('default_writable').defaultTo(true);
-  });
-
-  // 3. Create role_rules table for storing CASL rules per role
-  await knex.schema.createTable('role_rules', (table) => {
-    table.uuid('id').primary().defaultTo(knex.raw('(UUID())'));
-    table.uuid('role_id').notNullable();
-    table.json('rules_json').notNullable(); // Array of CASL rules
-    table.timestamps(true, true);
-
-    // Foreign keys
-    table.foreign('role_id')
-      .references('id')
-      .inTable('roles')
-      .onDelete('CASCADE');
-
-    // Indexes
-    table.index('role_id');
-  });
-
-  // 4. Create record_shares table for polymorphic per-record sharing
-  await knex.schema.createTable('record_shares', (table) => {
-    table.uuid('id').primary().defaultTo(knex.raw('(UUID())'));
-    table.uuid('object_definition_id').notNullable();
-    table.string('record_id', 255).notNullable(); // String to support UUID/int uniformly
-    table.uuid('grantee_user_id').notNullable();
-    table.uuid('granted_by_user_id').notNullable();
-    table.json('actions').notNullable(); // Array like ["read"], ["read","update"]
-    table.json('fields').nullable(); // Optional field scoping
-    table.timestamp('expires_at').nullable();
-    table.timestamp('revoked_at').nullable();
-    table.timestamp('created_at').defaultTo(knex.fn.now());
-
-    // Foreign keys
-    table.foreign('object_definition_id')
-      .references('id')
-      .inTable('object_definitions')
-      .onDelete('CASCADE');
-    
-    table.foreign('grantee_user_id')
-      .references('id')
-      .inTable('users')
-      .onDelete('CASCADE');
-    
-    table.foreign('granted_by_user_id')
-      .references('id')
-      .inTable('users')
-      .onDelete('CASCADE');
-
-    // Indexes for efficient querying
-    table.index(['grantee_user_id', 'object_definition_id']);
-    table.index(['object_definition_id', 'record_id']);
-    table.unique(['object_definition_id', 'record_id', 'grantee_user_id']);
-  });
-};
-
-exports.down = async function(knex) {
-  // Drop tables in reverse order
-  await knex.schema.dropTableIfExists('record_shares');
-  await knex.schema.dropTableIfExists('role_rules');
-  
-  // Remove columns from field_definitions
-  await knex.schema.table('field_definitions', (table) => {
-    table.dropColumn('default_readable');
-    table.dropColumn('default_writable');
-  });
-  
-  // Remove columns from object_definitions
-  await knex.schema.table('object_definitions', (table) => {
-    table.dropColumn('access_model');
-    table.dropColumn('public_read');
-    table.dropColumn('public_create');
-    table.dropColumn('public_update');
-    table.dropColumn('public_delete');
-    table.dropColumn('owner_field');
-  });
-};

backend/migrations/tenant/20250129000001_add_authorization_system.js

@@ -0,0 +1,103 @@
+exports.up = function (knex) {
+  return knex.schema
+    // Add orgWideDefault to object_definitions
+    .alterTable('object_definitions', (table) => {
+      table
+        .enum('orgWideDefault', ['private', 'public_read', 'public_read_write'])
+        .defaultTo('private')
+        .notNullable();
+    })
+    // Create role_object_permissions table
+    .createTable('role_object_permissions', (table) => {
+      table.uuid('id').primary().defaultTo(knex.raw('(UUID())'));
+      table.uuid('roleId').notNullable();
+      table.uuid('objectDefinitionId').notNullable();
+      table.boolean('canCreate').defaultTo(false);
+      table.boolean('canRead').defaultTo(false);
+      table.boolean('canEdit').defaultTo(false);
+      table.boolean('canDelete').defaultTo(false);
+      table.boolean('canViewAll').defaultTo(false);
+      table.boolean('canModifyAll').defaultTo(false);
+      table.timestamps(true, true);
+
+      table
+        .foreign('roleId')
+        .references('id')
+        .inTable('roles')
+        .onDelete('CASCADE');
+      table
+        .foreign('objectDefinitionId')
+        .references('id')
+        .inTable('object_definitions')
+        .onDelete('CASCADE');
+      table.unique(['roleId', 'objectDefinitionId']);
+      table.index(['roleId']);
+      table.index(['objectDefinitionId']);
+    })
+    // Create role_field_permissions table
+    .createTable('role_field_permissions', (table) => {
+      table.uuid('id').primary().defaultTo(knex.raw('(UUID())'));
+      table.uuid('roleId').notNullable();
+      table.uuid('fieldDefinitionId').notNullable();
+      table.boolean('canRead').defaultTo(true);
+      table.boolean('canEdit').defaultTo(true);
+      table.timestamps(true, true);
+
+      table
+        .foreign('roleId')
+        .references('id')
+        .inTable('roles')
+        .onDelete('CASCADE');
+      table
+        .foreign('fieldDefinitionId')
+        .references('id')
+        .inTable('field_definitions')
+        .onDelete('CASCADE');
+      table.unique(['roleId', 'fieldDefinitionId']);
+      table.index(['roleId']);
+      table.index(['fieldDefinitionId']);
+    })
+    // Create record_shares table for sharing specific records
+    .createTable('record_shares', (table) => {
+      table.uuid('id').primary().defaultTo(knex.raw('(UUID())'));
+      table.uuid('objectDefinitionId').notNullable();
+      table.uuid('recordId').notNullable();
+      table.uuid('granteeUserId').notNullable();
+      table.uuid('grantedByUserId').notNullable();
+      table.json('accessLevel').notNullable(); // { canRead, canEdit, canDelete }
+      table.timestamp('expiresAt').nullable();
+      table.timestamp('revokedAt').nullable();
+      table.timestamp('createdAt').defaultTo(knex.fn.now());
+      table.timestamp('updatedAt').defaultTo(knex.fn.now());
+
+      table
+        .foreign('objectDefinitionId')
+        .references('id')
+        .inTable('object_definitions')
+        .onDelete('CASCADE');
+      table
+        .foreign('granteeUserId')
+        .references('id')
+        .inTable('users')
+        .onDelete('CASCADE');
+      table
+        .foreign('grantedByUserId')
+        .references('id')
+        .inTable('users')
+        .onDelete('CASCADE');
+      table.index(['objectDefinitionId', 'recordId']);
+      table.index(['granteeUserId']);
+      table.index(['expiresAt']);
+      table.index(['revokedAt']);
+    });
+};
+
+exports.down = function (knex) {
+  return knex.schema
+    .dropTableIfExists('record_shares')
+    .dropTableIfExists('role_field_permissions')
+    .dropTableIfExists('role_object_permissions')
+    .alterTable('object_definitions', (table) => {
+      table.dropColumn('orgWideDefault');
+    });
+};

backend/migrations/tenant/20250203000001_create_calls_table.js

@@ -0,0 +1,55 @@
+/**
+ * @param { import("knex").Knex } knex
+ * @returns { Promise<void> }
+ */
+exports.up = async function (knex) {
+  // Create calls table for tracking voice calls
+  await knex.schema.createTable('calls', (table) => {
+    table.string('id', 36).primary();
+    table.string('call_sid', 100).unique().notNullable().comment('Twilio call SID');
+    table.enum('direction', ['inbound', 'outbound']).notNullable();
+    table.string('from_number', 20).notNullable();
+    table.string('to_number', 20).notNullable();
+    table.enum('status', [
+      'queued',
+      'ringing',
+      'in-progress',
+      'completed',
+      'busy',
+      'failed',
+      'no-answer',
+      'canceled'
+    ]).notNullable().defaultTo('queued');
+    table.integer('duration_seconds').unsigned().nullable();
+    table.string('recording_url', 500).nullable();
+    table.text('ai_transcript').nullable().comment('Full transcript from OpenAI');
+    table.text('ai_summary').nullable().comment('AI-generated summary');
+    table.json('ai_insights').nullable().comment('Structured insights from AI');
+    table.string('user_id', 36).notNullable().comment('User who handled the call');
+    table.timestamp('started_at').nullable();
+    table.timestamp('ended_at').nullable();
+    table.timestamp('created_at').defaultTo(knex.fn.now());
+    table.timestamp('updated_at').defaultTo(knex.fn.now());
+
+    // Indexes
+    table.index('call_sid');
+    table.index('user_id');
+    table.index('status');
+    table.index('direction');
+    table.index(['created_at', 'user_id']);
+
+    // Foreign key to users table
+    table.foreign('user_id').references('id').inTable('users').onDelete('CASCADE');
+  });
+
+  console.log('✅ Created calls table');
+};
+
+/**
+ * @param { import("knex").Knex } knex
+ * @returns { Promise<void> }
+ */
+exports.down = async function (knex) {
+  await knex.schema.dropTableIfExists('calls');
+  console.log('✅ Dropped calls table');
+};

backend/migrations/tenant/20250305000001_create_contacts_and_contact_details.js

@@ -0,0 +1,207 @@
+exports.up = async function (knex) {
+  await knex.schema.createTable('contacts', (table) => {
+    table.uuid('id').primary().defaultTo(knex.raw('(UUID())'));
+    table.string('firstName', 100).notNullable();
+    table.string('lastName', 100).notNullable();
+    table.uuid('accountId').notNullable();
+    table.timestamps(true, true);
+
+    table
+      .foreign('accountId')
+      .references('id')
+      .inTable('accounts')
+      .onDelete('CASCADE');
+    table.index(['accountId']);
+    table.index(['lastName', 'firstName']);
+  });
+
+  await knex.schema.createTable('contact_details', (table) => {
+    table.uuid('id').primary().defaultTo(knex.raw('(UUID())'));
+    table.string('relatedObjectType', 100).notNullable();
+    table.uuid('relatedObjectId').notNullable();
+    table.string('detailType', 50).notNullable();
+    table.string('label', 100);
+    table.text('value').notNullable();
+    table.boolean('isPrimary').defaultTo(false);
+    table.timestamps(true, true);
+
+    table.index(['relatedObjectType', 'relatedObjectId']);
+    table.index(['detailType']);
+  });
+
+  const [contactObjectId] = await knex('object_definitions').insert({
+    id: knex.raw('(UUID())'),
+    apiName: 'Contact',
+    label: 'Contact',
+    pluralLabel: 'Contacts',
+    description: 'Standard Contact object',
+    isSystem: true,
+    isCustom: false,
+    created_at: knex.fn.now(),
+    updated_at: knex.fn.now(),
+  });
+
+  const contactObjectDefId =
+    contactObjectId ||
+    (await knex('object_definitions').where('apiName', 'Contact').first()).id;
+
+  await knex('field_definitions').insert([
+    {
+      id: knex.raw('(UUID())'),
+      objectDefinitionId: contactObjectDefId,
+      apiName: 'firstName',
+      label: 'First Name',
+      type: 'String',
+      length: 100,
+      isRequired: true,
+      isSystem: true,
+      isCustom: false,
+      displayOrder: 1,
+      created_at: knex.fn.now(),
+      updated_at: knex.fn.now(),
+    },
+    {
+      id: knex.raw('(UUID())'),
+      objectDefinitionId: contactObjectDefId,
+      apiName: 'lastName',
+      label: 'Last Name',
+      type: 'String',
+      length: 100,
+      isRequired: true,
+      isSystem: true,
+      isCustom: false,
+      displayOrder: 2,
+      created_at: knex.fn.now(),
+      updated_at: knex.fn.now(),
+    },
+    {
+      id: knex.raw('(UUID())'),
+      objectDefinitionId: contactObjectDefId,
+      apiName: 'accountId',
+      label: 'Account',
+      type: 'Reference',
+      referenceObject: 'Account',
+      isRequired: true,
+      isSystem: true,
+      isCustom: false,
+      displayOrder: 3,
+      created_at: knex.fn.now(),
+      updated_at: knex.fn.now(),
+    },
+  ]);
+
+  const [contactDetailObjectId] = await knex('object_definitions').insert({
+    id: knex.raw('(UUID())'),
+    apiName: 'ContactDetail',
+    label: 'Contact Detail',
+    pluralLabel: 'Contact Details',
+    description: 'Polymorphic contact detail object',
+    isSystem: true,
+    isCustom: false,
+    created_at: knex.fn.now(),
+    updated_at: knex.fn.now(),
+  });
+
+  const contactDetailObjectDefId =
+    contactDetailObjectId ||
+    (await knex('object_definitions').where('apiName', 'ContactDetail').first())
+      .id;
+
+  const contactDetailRelationObjects = ['Account', 'Contact']
+
+  await knex('field_definitions').insert([
+    {
+      id: knex.raw('(UUID())'),
+      objectDefinitionId: contactDetailObjectDefId,
+      apiName: 'relatedObjectType',
+      label: 'Related Object Type',
+      type: 'PICKLIST',
+      length: 100,
+      isRequired: true,
+      isSystem: false,
+      isCustom: false,
+      displayOrder: 1,
+      ui_metadata: JSON.stringify({
+        options: contactDetailRelationObjects.map((value) => ({ label: value, value })),
+      }),
+      created_at: knex.fn.now(),
+      updated_at: knex.fn.now(),
+    },
+    {
+      id: knex.raw('(UUID())'),
+      objectDefinitionId: contactDetailObjectDefId,
+      apiName: 'relatedObjectId',
+      label: 'Related Object ID',
+      type: 'LOOKUP',
+      length: 36,
+      isRequired: true,
+      isSystem: false,
+      isCustom: false,
+      displayOrder: 2,
+      ui_metadata: JSON.stringify({
+        relationObjects: contactDetailRelationObjects,
+        relationTypeField: 'relatedObjectType',
+        relationDisplayField: 'name',
+      }),
+      created_at: knex.fn.now(),
+      updated_at: knex.fn.now(),
+    },
+    {
+      id: knex.raw('(UUID())'),
+      objectDefinitionId: contactDetailObjectDefId,
+      apiName: 'detailType',
+      label: 'Detail Type',
+      type: 'String',
+      length: 50,
+      isRequired: true,
+      isSystem: false,
+      isCustom: false,
+      displayOrder: 3,
+      created_at: knex.fn.now(),
+      updated_at: knex.fn.now(),
+    },
+    {
+      id: knex.raw('(UUID())'),
+      objectDefinitionId: contactDetailObjectDefId,
+      apiName: 'label',
+      label: 'Label',
+      type: 'String',
+      length: 100,
+      isSystem: false,
+      isCustom: false,
+      displayOrder: 4,
+      created_at: knex.fn.now(),
+      updated_at: knex.fn.now(),
+    },
+    {
+      id: knex.raw('(UUID())'),
+      objectDefinitionId: contactDetailObjectDefId,
+      apiName: 'value',
+      label: 'Value',
+      type: 'Text',
+      isRequired: true,
+      isSystem: false,
+      isCustom: false,
+      displayOrder: 5,
+      created_at: knex.fn.now(),
+      updated_at: knex.fn.now(),
+    },
+    {
+      id: knex.raw('(UUID())'),
+      objectDefinitionId: contactDetailObjectDefId,
+      apiName: 'isPrimary',
+      label: 'Primary',
+      type: 'Boolean',
+      isSystem: false,
+      isCustom: false,
+      displayOrder: 6,
+      created_at: knex.fn.now(),
+      updated_at: knex.fn.now(),
+    },
+  ]);
+};
+
+exports.down = async function (knex) {
+  await knex.schema.dropTableIfExists('contact_details');
+  await knex.schema.dropTableIfExists('contacts');
+};

backend/migrations/tenant/20250305000002_update_contact_detail_polymorphic_fields.js

@@ -0,0 +1,101 @@
+exports.up = async function (knex) {
+  const contactDetailObject = await knex('object_definitions')
+    .where({ apiName: 'ContactDetail' })
+    .first();
+
+  if (!contactDetailObject) return;
+
+  const relationObjects = ['Account', 'Contact'];
+
+  await knex('field_definitions')
+    .where({
+      objectDefinitionId: contactDetailObject.id,
+      apiName: 'relatedObjectType',
+    })
+    .update({
+      type: 'PICKLIST',
+      length: 100,
+      isSystem: false,
+      ui_metadata: JSON.stringify({
+        options: relationObjects.map((value) => ({ label: value, value })),
+      }),
+      updated_at: knex.fn.now(),
+    });
+
+  await knex('field_definitions')
+    .where({
+      objectDefinitionId: contactDetailObject.id,
+      apiName: 'relatedObjectId',
+    })
+    .update({
+      type: 'LOOKUP',
+      length: 36,
+      isSystem: false,
+      ui_metadata: JSON.stringify({
+        relationObjects,
+        relationTypeField: 'relatedObjectType',
+        relationDisplayField: 'name',
+      }),
+      updated_at: knex.fn.now(),
+    });
+
+  await knex('field_definitions')
+    .whereIn('apiName', [
+      'detailType',
+      'label',
+      'value',
+      'isPrimary',
+    ])
+    .andWhere({ objectDefinitionId: contactDetailObject.id })
+    .update({
+      isSystem: false,
+      updated_at: knex.fn.now(),
+    });
+};
+
+exports.down = async function (knex) {
+  const contactDetailObject = await knex('object_definitions')
+    .where({ apiName: 'ContactDetail' })
+    .first();
+
+  if (!contactDetailObject) return;
+
+  await knex('field_definitions')
+    .where({
+      objectDefinitionId: contactDetailObject.id,
+      apiName: 'relatedObjectType',
+    })
+    .update({
+      type: 'String',
+      length: 100,
+      isSystem: true,
+      ui_metadata: null,
+      updated_at: knex.fn.now(),
+    });
+
+  await knex('field_definitions')
+    .where({
+      objectDefinitionId: contactDetailObject.id,
+      apiName: 'relatedObjectId',
+    })
+    .update({
+      type: 'String',
+      length: 36,
+      isSystem: true,
+      ui_metadata: null,
+      updated_at: knex.fn.now(),
+    });
+
+  await knex('field_definitions')
+    .whereIn('apiName', [
+      'detailType',
+      'label',
+      'value',
+      'isPrimary',
+    ])
+    .andWhere({ objectDefinitionId: contactDetailObject.id })
+    .update({
+      isSystem: true,
+      updated_at: knex.fn.now(),
+    });
+};

backend/migrations/tenant/20250305000003_make_contact_detail_fields_editable.js

@@ -0,0 +1,45 @@
+exports.up = async function (knex) {
+  const contactDetailObject = await knex('object_definitions')
+    .where({ apiName: 'ContactDetail' })
+    .first();
+
+  if (!contactDetailObject) return;
+
+  await knex('field_definitions')
+    .where({ objectDefinitionId: contactDetailObject.id })
+    .whereIn('apiName', [
+      'relatedObjectType',
+      'relatedObjectId',
+      'detailType',
+      'label',
+      'value',
+      'isPrimary',
+    ])
+    .update({
+      isSystem: false,
+      updated_at: knex.fn.now(),
+    });
+};
+
+exports.down = async function (knex) {
+  const contactDetailObject = await knex('object_definitions')
+    .where({ apiName: 'ContactDetail' })
+    .first();
+
+  if (!contactDetailObject) return;
+
+  await knex('field_definitions')
+    .where({ objectDefinitionId: contactDetailObject.id })
+    .whereIn('apiName', [
+      'relatedObjectType',
+      'relatedObjectId',
+      'detailType',
+      'label',
+      'value',
+      'isPrimary',
+    ])
+    .update({
+      isSystem: true,
+      updated_at: knex.fn.now(),
+    });
+};

backend/migrations/tenant/20250311000002_add_owner_to_contacts.js

@@ -0,0 +1,62 @@
+exports.up = async function (knex) {
+  // Add ownerId column to contacts
+  await knex.schema.alterTable('contacts', (table) => {
+    table.uuid('ownerId');
+    table
+      .foreign('ownerId')
+      .references('id')
+      .inTable('users')
+      .onDelete('SET NULL');
+    table.index(['ownerId']);
+  });
+
+  // Add ownerId field definition metadata for Contact object
+  const contactObject = await knex('object_definitions')
+    .where('apiName', 'Contact')
+    .first();
+
+  if (contactObject) {
+    const existingField = await knex('field_definitions')
+      .where({
+        objectDefinitionId: contactObject.id,
+        apiName: 'ownerId',
+      })
+      .first();
+
+    if (!existingField) {
+      await knex('field_definitions').insert({
+        id: knex.raw('(UUID())'),
+        objectDefinitionId: contactObject.id,
+        apiName: 'ownerId',
+        label: 'Owner',
+        type: 'Reference',
+        referenceObject: 'User',
+        isSystem: true,
+        isCustom: false,
+        displayOrder: 4,
+        created_at: knex.fn.now(),
+        updated_at: knex.fn.now(),
+      });
+    }
+  }
+};
+
+exports.down = async function (knex) {
+  const contactObject = await knex('object_definitions')
+    .where('apiName', 'Contact')
+    .first();
+
+  if (contactObject) {
+    await knex('field_definitions')
+      .where({
+        objectDefinitionId: contactObject.id,
+        apiName: 'ownerId',
+      })
+      .delete();
+  }
+
+  await knex.schema.alterTable('contacts', (table) => {
+    table.dropForeign(['ownerId']);
+    table.dropColumn('ownerId');
+  });
+};

backend/migrations/tenant/20250321000001_create_ai_processes_module.js

@@ -0,0 +1,72 @@
+exports.up = async function (knex) {
+  await knex.schema.createTable('ai_processes', (table) => {
+    table.uuid('id').primary();
+    table.string('name').notNullable();
+    table.text('description');
+    table.integer('latest_version').notNullable().defaultTo(1);
+    table.string('created_by').notNullable();
+    table.timestamp('created_at').defaultTo(knex.fn.now());
+    table.timestamp('updated_at').defaultTo(knex.fn.now());
+  });
+
+  await knex.schema.createTable('ai_process_versions', (table) => {
+    table.uuid('id').primary();
+    table.uuid('process_id').notNullable();
+    table.integer('version').notNullable();
+    table.json('graph_json').notNullable();
+    table.json('compiled_json').notNullable();
+    table.string('created_by').notNullable();
+    table.timestamp('created_at').defaultTo(knex.fn.now());
+    table.unique(['process_id', 'version']);
+    table.index(['process_id']);
+  });
+
+  await knex.schema.createTable('ai_process_runs', (table) => {
+    table.uuid('id').primary();
+    table.uuid('process_id').notNullable();
+    table.integer('version').notNullable();
+    table.string('status').notNullable();
+    table.json('input_json').notNullable();
+    table.json('output_json');
+    table.json('error_json');
+    table.json('state_json');
+    table.string('current_node_id');
+    table.timestamp('started_at').defaultTo(knex.fn.now());
+    table.timestamp('ended_at');
+    table.index(['process_id']);
+  });
+
+  await knex.schema.createTable('ai_chat_sessions', (table) => {
+    table.uuid('id').primary();
+    table.string('user_id').notNullable();
+    table.timestamp('created_at').defaultTo(knex.fn.now());
+    table.index(['user_id']);
+  });
+
+  await knex.schema.createTable('ai_chat_messages', (table) => {
+    table.uuid('id').primary();
+    table.uuid('session_id').notNullable();
+    table.string('role').notNullable();
+    table.text('content').notNullable();
+    table.timestamp('created_at').defaultTo(knex.fn.now());
+    table.index(['session_id']);
+  });
+
+  await knex.schema.createTable('ai_audit_events', (table) => {
+    table.uuid('id').primary();
+    table.uuid('run_id').notNullable();
+    table.string('event_type').notNullable();
+    table.json('payload_json').notNullable();
+    table.timestamp('created_at').defaultTo(knex.fn.now());
+    table.index(['run_id']);
+  });
+};
+
+exports.down = async function (knex) {
+  await knex.schema.dropTableIfExists('ai_audit_events');
+  await knex.schema.dropTableIfExists('ai_chat_messages');
+  await knex.schema.dropTableIfExists('ai_chat_sessions');
+  await knex.schema.dropTableIfExists('ai_process_runs');
+  await knex.schema.dropTableIfExists('ai_process_versions');
+  await knex.schema.dropTableIfExists('ai_processes');
+};

backend/migrations/tenant/20250321000002_create_ai_tool_configs.js

@@ -0,0 +1,14 @@
+exports.up = async function (knex) {
+  await knex.schema.createTable('ai_tool_configs', (table) => {
+    table.uuid('id').primary();
+    table.string('tool_name').notNullable().unique();
+    table.boolean('enabled').notNullable().defaultTo(true);
+    table.json('config_json');
+    table.timestamp('created_at').defaultTo(knex.fn.now());
+    table.timestamp('updated_at').defaultTo(knex.fn.now());
+  });
+};
+
+exports.down = async function (knex) {
+  await knex.schema.dropTableIfExists('ai_tool_configs');
+};

backend/package.json

@@ -23,10 +23,15 @@
     "migrate:rollback": "knex migrate:rollback --knexfile=knexfile.js",
     "migrate:status": "ts-node -r tsconfig-paths/register scripts/check-migration-status.ts",
     "migrate:tenant": "ts-node -r tsconfig-paths/register scripts/migrate-tenant.ts",
-    "migrate:all-tenants": "ts-node -r tsconfig-paths/register scripts/migrate-all-tenants.ts"
+    "migrate:all-tenants": "ts-node -r tsconfig-paths/register scripts/migrate-all-tenants.ts",
+    "seed:demo-process": "ts-node -r tsconfig-paths/register scripts/seed-demo-process.ts"
   },
   "dependencies": {
     "@casl/ability": "^6.7.5",
+    "@fastify/websocket": "^10.0.1",
+    "@langchain/core": "^1.1.12",
+    "@langchain/langgraph": "^1.0.15",
+    "@langchain/openai": "^1.2.1",
     "@nestjs/bullmq": "^10.1.0",
     "@nestjs/common": "^10.3.0",
     "@nestjs/config": "^3.1.1",
@@ -34,20 +39,31 @@
     "@nestjs/jwt": "^10.2.0",
     "@nestjs/passport": "^10.0.3",
     "@nestjs/platform-fastify": "^10.3.0",
+    "@nestjs/platform-socket.io": "^10.4.20",
+    "@nestjs/serve-static": "^4.0.2",
+    "@nestjs/websockets": "^10.4.20",
     "@prisma/client": "^5.8.0",
+    "@types/json-logic-js": "^2.0.8",
+    "ajv": "^8.17.1",
+    "ajv-formats": "^3.0.1",
     "bcrypt": "^5.1.1",
     "bullmq": "^5.1.0",
     "class-transformer": "^0.5.1",
     "class-validator": "^0.14.1",
     "ioredis": "^5.3.2",
+    "json-logic-js": "^2.0.5",
     "knex": "^3.1.0",
+    "langchain": "^1.2.7",
     "mysql2": "^3.15.3",
     "objection": "^3.1.5",
-    "objection-authorize": "^5.0.2",
+    "openai": "^6.15.0",
     "passport": "^0.7.0",
     "passport-jwt": "^4.0.1",
     "reflect-metadata": "^0.2.1",
-    "rxjs": "^7.8.1"
+    "rxjs": "^7.8.1",
+    "socket.io": "^4.8.3",
+    "twilio": "^5.11.1",
+    "ws": "^8.18.3"
   },
   "devDependencies": {
     "@nestjs/cli": "^10.3.0",

backend/prisma/migrations/20260103054426_add_integrations_config/migration.sql

@@ -0,0 +1,2 @@
+-- AlterTable
+ALTER TABLE `tenants` ADD COLUMN `integrationsConfig` JSON NULL;

backend/prisma/schema-central.prisma

@@ -24,17 +24,18 @@ model User {
 }
 
 model Tenant {
-  id          String   @id @default(cuid())
+  id                 String   @id @default(cuid())
-  name        String
+  name               String
-  slug        String   @unique // Used for identification
+  slug               String   @unique // Used for identification
-  dbHost      String   // Database host
+  dbHost             String   // Database host
-  dbPort      Int      @default(3306)
+  dbPort             Int      @default(3306)
-  dbName      String   // Database name
+  dbName             String   // Database name
-  dbUsername  String   // Database username
+  dbUsername         String   // Database username
-  dbPassword  String   // Encrypted database password
+  dbPassword         String   // Encrypted database password
-  status      String   @default("active") // active, suspended, deleted
+  integrationsConfig Json?    // Encrypted JSON config for external services (Twilio, OpenAI, etc.)
-  createdAt   DateTime @default(now())
+  status             String   @default("active") // active, suspended, deleted
-  updatedAt   DateTime @updatedAt
+  createdAt          DateTime @default(now())
+  updatedAt          DateTime @updatedAt
 
   domains     Domain[]
 

backend/prisma/schema.prisma

@@ -24,10 +24,8 @@ model User {
   createdAt DateTime @default(now())
   updatedAt DateTime @updatedAt
 
-  userRoles      UserRole[]
+  userRoles UserRole[]
-  accounts       Account[]
+  accounts  Account[]
-  sharesGranted  RecordShare[] @relation("GrantedShares")
-  sharesReceived RecordShare[] @relation("ReceivedShares")
 
   @@map("users")
 }
@@ -43,7 +41,6 @@ model Role {
 
   userRoles       UserRole[]
   rolePermissions RolePermission[]
-  roleRules       RoleRule[]
 
   @@unique([name, guardName])
   @@map("roles")
@@ -93,42 +90,20 @@ model RolePermission {
   @@map("role_permissions")
 }
 
-// CASL Rules for Roles
-model RoleRule {
-  id        String   @id @default(uuid())
-  roleId    String
-  rulesJson Json     @map("rules_json")
-  createdAt DateTime @default(now())
-  updatedAt DateTime @updatedAt
-
-  role Role @relation(fields: [roleId], references: [id], onDelete: Cascade)
-
-  @@index([roleId])
-  @@map("role_rules")
-}
-
 // Object Definition (Metadata)
 model ObjectDefinition {
-  id           String   @id @default(uuid())
+  id          String   @id @default(uuid())
-  apiName      String   @unique
+  apiName     String   @unique
-  label        String
+  label       String
-  pluralLabel  String?
+  pluralLabel String?
-  description  String?  @db.Text
+  description String?  @db.Text
-  isSystem     Boolean  @default(false)
+  isSystem    Boolean  @default(false)
-  isCustom     Boolean  @default(true)
+  isCustom    Boolean  @default(true)
-  // Authorization fields
+  createdAt   DateTime @default(now()) @map("created_at")
-  accessModel  String   @default("owner") // 'public' | 'owner' | 'mixed'
+  updatedAt   DateTime @updatedAt @map("updated_at")
-  publicRead   Boolean  @default(false)
-  publicCreate Boolean  @default(false)
-  publicUpdate Boolean  @default(false)
-  publicDelete Boolean  @default(false)
-  ownerField   String   @default("ownerId")
-  createdAt    DateTime @default(now()) @map("created_at")
-  updatedAt    DateTime @updatedAt @map("updated_at")
 
-  fields       FieldDefinition[]
+  fields FieldDefinition[]
-  pages        AppPage[]
+  pages  AppPage[]
-  recordShares RecordShare[]
 
   @@map("object_definitions")
 }
@@ -151,9 +126,6 @@ model FieldDefinition {
   isCustom             Boolean  @default(true)
   displayOrder         Int      @default(0)
   uiMetadata           Json?    @map("ui_metadata")
-  // Field-level permissions
-  defaultReadable      Boolean  @default(true)
-  defaultWritable      Boolean  @default(true)
   createdAt            DateTime @default(now()) @map("created_at")
   updatedAt            DateTime @updatedAt @map("updated_at")
 
@@ -164,29 +136,6 @@ model FieldDefinition {
   @@map("field_definitions")
 }
 
-// Polymorphic per-record sharing
-model RecordShare {
-  id                String    @id @default(uuid())
-  objectDefinitionId String
-  recordId          String
-  granteeUserId     String
-  grantedByUserId   String
-  actions           Json      // Array like ["read"], ["read","update"]
-  fields            Json?     // Optional field scoping
-  expiresAt         DateTime? @map("expires_at")
-  revokedAt         DateTime? @map("revoked_at")
-  createdAt         DateTime  @default(now()) @map("created_at")
-
-  objectDefinition ObjectDefinition @relation(fields: [objectDefinitionId], references: [id], onDelete: Cascade)
-  granteeUser      User             @relation("ReceivedShares", fields: [granteeUserId], references: [id], onDelete: Cascade)
-  grantedByUser    User             @relation("GrantedShares", fields: [grantedByUserId], references: [id], onDelete: Cascade)
-
-  @@unique([objectDefinitionId, recordId, granteeUserId])
-  @@index([granteeUserId, objectDefinitionId])
-  @@index([objectDefinitionId, recordId])
-  @@map("record_shares")
-}
-
 // Example static object: Account
 model Account {
   id        String   @id @default(uuid())
@@ -196,12 +145,137 @@ model Account {
   createdAt DateTime @default(now())
   updatedAt DateTime @updatedAt
 
-  owner  User   @relation(fields: [ownerId], references: [id])
+  owner    User     @relation(fields: [ownerId], references: [id])
+  contacts Contact[]
 
   @@index([ownerId])
   @@map("accounts")
 }
 
+model Contact {
+  id        String   @id @default(uuid())
+  firstName String
+  lastName  String
+  accountId String
+  createdAt DateTime @default(now())
+  updatedAt DateTime @updatedAt
+
+  account Account @relation(fields: [accountId], references: [id], onDelete: Cascade)
+
+  @@index([accountId])
+  @@map("contacts")
+}
+
+model ContactDetail {
+  id                String   @id @default(uuid())
+  relatedObjectType String
+  relatedObjectId   String
+  detailType        String
+  label             String?
+  value             String
+  isPrimary         Boolean  @default(false)
+  createdAt         DateTime @default(now())
+  updatedAt         DateTime @updatedAt
+
+  @@index([relatedObjectType, relatedObjectId])
+  @@map("contact_details")
+}
+
+// AI Process Builder + Chat Orchestrator
+model AiProcess {
+  id            String   @id @default(uuid())
+  tenantId      String   @map("tenant_id")
+  name          String
+  description   String?  @db.Text
+  latestVersion Int      @default(1) @map("latest_version")
+  createdBy     String   @map("created_by")
+  createdAt     DateTime @default(now()) @map("created_at")
+  updatedAt     DateTime @updatedAt @map("updated_at")
+
+  versions AiProcessVersion[]
+  runs     AiProcessRun[]
+
+  @@index([tenantId])
+  @@map("ai_processes")
+}
+
+model AiProcessVersion {
+  id          String   @id @default(uuid())
+  tenantId    String   @map("tenant_id")
+  processId   String   @map("process_id")
+  version     Int
+  graphJson   Json     @map("graph_json")
+  compiledJson Json    @map("compiled_json")
+  createdBy   String   @map("created_by")
+  createdAt   DateTime @default(now()) @map("created_at")
+
+  process AiProcess @relation(fields: [processId], references: [id], onDelete: Cascade)
+
+  @@unique([processId, version])
+  @@index([tenantId])
+  @@map("ai_process_versions")
+}
+
+model AiProcessRun {
+  id           String   @id @default(uuid())
+  tenantId     String   @map("tenant_id")
+  processId    String   @map("process_id")
+  version      Int
+  status       String
+  inputJson    Json     @map("input_json")
+  outputJson   Json?    @map("output_json")
+  errorJson    Json?    @map("error_json")
+  stateJson    Json?    @map("state_json")
+  currentNodeId String? @map("current_node_id")
+  startedAt    DateTime @default(now()) @map("started_at")
+  endedAt      DateTime? @map("ended_at")
+
+  process AiProcess @relation(fields: [processId], references: [id], onDelete: Cascade)
+
+  @@index([tenantId])
+  @@index([processId])
+  @@map("ai_process_runs")
+}
+
+model AiChatSession {
+  id        String   @id @default(uuid())
+  tenantId  String   @map("tenant_id")
+  userId    String   @map("user_id")
+  createdAt DateTime @default(now()) @map("created_at")
+
+  messages AiChatMessage[]
+
+  @@index([tenantId])
+  @@index([userId])
+  @@map("ai_chat_sessions")
+}
+
+model AiChatMessage {
+  id        String   @id @default(uuid())
+  sessionId String   @map("session_id")
+  role      String
+  content   String   @db.Text
+  createdAt DateTime @default(now()) @map("created_at")
+
+  session AiChatSession @relation(fields: [sessionId], references: [id], onDelete: Cascade)
+
+  @@index([sessionId])
+  @@map("ai_chat_messages")
+}
+
+model AiAuditEvent {
+  id         String   @id @default(uuid())
+  tenantId   String   @map("tenant_id")
+  runId      String   @map("run_id")
+  eventType  String   @map("event_type")
+  payloadJson Json    @map("payload_json")
+  createdAt  DateTime @default(now()) @map("created_at")
+
+  @@index([tenantId])
+  @@index([runId])
+  @@map("ai_audit_events")
+}
+
 // Application Builder
 model App {
   id          String   @id @default(uuid())

backend/scripts/seed-default-roles.ts

@@ -0,0 +1,181 @@
+import { Knex } from 'knex';
+import * as knexLib from 'knex';
+
+/**
+ * Create a Knex connection for tenant database
+ */
+function createKnexConnection(database: string): Knex {
+  return knexLib.default({
+    client: 'mysql2',
+    connection: {
+      host: process.env.DB_HOST || 'db',
+      port: parseInt(process.env.DB_PORT || '3306'),
+      user: 'root',
+      password: 'asjdnfqTash37faggT',
+      database: database,
+    },
+  });
+}
+
+interface RoleWithPermissions {
+  name: string;
+  description: string;
+  objectPermissions: {
+    [objectApiName: string]: {
+      canCreate: boolean;
+      canRead: boolean;
+      canEdit: boolean;
+      canDelete: boolean;
+      canViewAll: boolean;
+      canModifyAll: boolean;
+    };
+  };
+}
+
+const DEFAULT_ROLES: RoleWithPermissions[] = [
+  {
+    name: 'System Administrator',
+    description: 'Full access to all objects and records. Can view and modify all data.',
+    objectPermissions: {
+      '*': {
+        canCreate: true,
+        canRead: true,
+        canEdit: true,
+        canDelete: true,
+        canViewAll: true,
+        canModifyAll: true,
+      },
+    },
+  },
+  {
+    name: 'Standard User',
+    description: 'Can create, read, edit, and delete own records. Respects OWD settings.',
+    objectPermissions: {
+      '*': {
+        canCreate: true,
+        canRead: true,
+        canEdit: true,
+        canDelete: true,
+        canViewAll: false,
+        canModifyAll: false,
+      },
+    },
+  },
+  {
+    name: 'Read Only',
+    description: 'Can only read records based on OWD settings. No create, edit, or delete.',
+    objectPermissions: {
+      '*': {
+        canCreate: false,
+        canRead: true,
+        canEdit: false,
+        canDelete: false,
+        canViewAll: false,
+        canModifyAll: false,
+      },
+    },
+  },
+];
+
+async function seedRolesForTenant(knex: Knex, tenantName: string) {
+  console.log(`\n🌱 Seeding roles for tenant: ${tenantName}`);
+
+  // Get all object definitions
+  const objectDefinitions = await knex('object_definitions').select('id', 'apiName');
+
+  for (const roleData of DEFAULT_ROLES) {
+    // Check if role already exists
+    const existingRole = await knex('roles')
+      .where({ name: roleData.name })
+      .first();
+
+    let roleId: string;
+
+    if (existingRole) {
+      console.log(`   ℹ️  Role "${roleData.name}" already exists, skipping...`);
+      roleId = existingRole.id;
+    } else {
+      // Create role
+      await knex('roles').insert({
+        name: roleData.name,
+        guardName: 'api',
+        description: roleData.description,
+      });
+
+      // Get the inserted role
+      const newRole = await knex('roles')
+        .where({ name: roleData.name })
+        .first();
+
+      roleId = newRole.id;
+      console.log(`   ✅ Created role: ${roleData.name}`);
+    }
+
+    // Create object permissions for all objects
+    const wildcardPermissions = roleData.objectPermissions['*'];
+    
+    for (const objectDef of objectDefinitions) {
+      // Check if permission already exists
+      const existingPermission = await knex('role_object_permissions')
+        .where({
+          roleId: roleId,
+          objectDefinitionId: objectDef.id,
+        })
+        .first();
+
+      if (!existingPermission) {
+        await knex('role_object_permissions').insert({
+          roleId: roleId,
+          objectDefinitionId: objectDef.id,
+          canCreate: wildcardPermissions.canCreate,
+          canRead: wildcardPermissions.canRead,
+          canEdit: wildcardPermissions.canEdit,
+          canDelete: wildcardPermissions.canDelete,
+          canViewAll: wildcardPermissions.canViewAll,
+          canModifyAll: wildcardPermissions.canModifyAll,
+        });
+      }
+    }
+
+    console.log(`   📋 Set permissions for ${objectDefinitions.length} objects`);
+  }
+}
+
+async function seedAllTenants() {
+  console.log('🚀 Starting role seeding for all tenants...\n');
+
+  // For now, seed the main tenant database
+  const databases = ['tenant_tenant1'];
+
+  let successCount = 0;
+  let errorCount = 0;
+
+  for (const database of databases) {
+    try {
+      const knex = createKnexConnection(database);
+      await seedRolesForTenant(knex, database);
+      await knex.destroy();
+      successCount++;
+    } catch (error) {
+      console.error(`❌ ${database}: Seeding failed:`, error.message);
+      errorCount++;
+    }
+  }
+
+  console.log('\n============================================================');
+  console.log('📊 Seeding Summary');
+  console.log('============================================================');
+  console.log(`✅ Successful: ${successCount}`);
+  console.log(`❌ Failed: ${errorCount}`);
+
+  if (errorCount === 0) {
+    console.log('\n🎉 All tenant roles seeded successfully!');
+  }
+}
+
+seedAllTenants()
+  .then(() => process.exit(0))
+  .catch((error) => {
+    console.error('Unhandled error:', error);
+    process.exit(1);
+  });

backend/scripts/seed-demo-process.ts

@@ -0,0 +1,332 @@
+import { randomUUID } from 'crypto';
+import { AiProcess, AiProcessVersion, AiToolConfig } from '../src/models/ai-process.model';
+
+// Bootstrap NestJS to get proper services
+async function getTenantContext(tenantSlugOrId: string) {
+  const { NestFactory } = await import('@nestjs/core');
+  const { AppModule } = await import('../src/app.module');
+  const { TenantDatabaseService } = await import('../src/tenant/tenant-database.service');
+  
+  // Create app context (without listening)
+  const app = await NestFactory.createApplicationContext(AppModule, {
+    logger: false,
+  });
+  
+  const tenantDbService = app.get(TenantDatabaseService);
+  
+  // Resolve tenant ID
+  const tenantId = await tenantDbService.resolveTenantId(tenantSlugOrId);
+  
+  // Get proper Knex connection
+  const knex = await tenantDbService.getTenantKnexById(tenantId);
+  
+  return { tenantId, knex, app };
+}
+
+/**
+ * Seed script for demo AI Process: Register New Pet
+ * 
+ * This process demonstrates:
+ * - Conditional logic (find or create account/contact)
+ * - Tool usage (findAccount, createAccount, findContact, createContact, createPet)
+ * - Sequential execution
+ * - LLM decision nodes with structured JSON output
+ * 
+ * Usage:
+ *   npm run seed:demo-process -- <tenant-slug-or-id>
+ */
+
+const demoProcessGraph = {
+  id: 'register_new_pet',
+  name: 'Register New Pet',
+  description: 'Complete pet registration workflow with account and contact resolution',
+  allowCycles: false,
+  nodes: [
+    {
+      id: 'start',
+      type: 'Start',
+      position: { x: 250, y: 50 },
+      data: { label: 'Start' },
+    },
+    {
+      id: 'extract_info',
+      type: 'LLMDecisionNode',
+      position: { x: 250, y: 150 },
+      data: {
+        label: 'Extract Pet Info',
+        promptTemplate: `Extract pet registration information from the user message.
+
+User message: {{state.message}}
+
+Extract:
+- Pet name (required)
+- Pet species (required, e.g., "dog", "cat", "bird")
+- Pet breed (optional)
+- Pet age (optional, as number)
+- Owner first name (required)
+- Owner last name (required)
+- Owner email (optional)
+- Owner phone (optional)
+- Account/Company name (optional, defaults to owner's full name)
+
+Return JSON with these exact fields.`,
+        inputKeys: ['message'],
+        outputSchema: {
+          type: 'object',
+          properties: {
+            petName: { type: 'string' },
+            species: { type: 'string' },
+            breed: { type: 'string' },
+            age: { type: 'number' },
+            ownerFirstName: { type: 'string' },
+            ownerLastName: { type: 'string' },
+            ownerEmail: { type: 'string' },
+            ownerPhone: { type: 'string' },
+            accountName: { type: 'string' },
+          },
+          required: ['petName', 'species', 'ownerFirstName', 'ownerLastName'],
+        },
+        model: { name: 'gpt-4o', temperature: 0 },
+      },
+    },
+    {
+      id: 'find_account',
+      type: 'ToolNode',
+      position: { x: 250, y: 280 },
+      data: {
+        label: 'Find Account',
+        toolName: 'findAccount',
+        argsTemplate: {
+          name: '{{state.accountName}}',
+          email: '{{state.ownerEmail}}',
+        },
+        outputMapping: {
+          found: 'accountFound',
+          accountId: 'accountId',
+        },
+      },
+    },
+    {
+      id: 'create_account',
+      type: 'ToolNode',
+      position: { x: 450, y: 380 },
+      data: {
+        label: 'Create Account',
+        toolName: 'createAccount',
+        argsTemplate: {
+          name: '{{state.accountName}}',
+          email: '{{state.ownerEmail}}',
+          phone: '{{state.ownerPhone}}',
+        },
+        outputMapping: {
+          accountId: 'accountId',
+        },
+      },
+    },
+    {
+      id: 'find_contact',
+      type: 'ToolNode',
+      position: { x: 250, y: 480 },
+      data: {
+        label: 'Find Contact',
+        toolName: 'findContact',
+        argsTemplate: {
+          firstName: '{{state.ownerFirstName}}',
+          lastName: '{{state.ownerLastName}}',
+          email: '{{state.ownerEmail}}',
+          accountId: '{{state.accountId}}',
+        },
+        outputMapping: {
+          found: 'contactFound',
+          contactId: 'contactId',
+        },
+      },
+    },
+    {
+      id: 'create_contact',
+      type: 'ToolNode',
+      position: { x: 450, y: 580 },
+      data: {
+        label: 'Create Contact',
+        toolName: 'createContact',
+        argsTemplate: {
+          firstName: '{{state.ownerFirstName}}',
+          lastName: '{{state.ownerLastName}}',
+          email: '{{state.ownerEmail}}',
+          phone: '{{state.ownerPhone}}',
+          accountId: '{{state.accountId}}',
+        },
+        outputMapping: {
+          contactId: 'contactId',
+        },
+      },
+    },
+    {
+      id: 'create_pet',
+      type: 'ToolNode',
+      position: { x: 250, y: 680 },
+      data: {
+        label: 'Create Pet Record',
+        toolName: 'createPet',
+        argsTemplate: {
+          name: '{{state.petName}}',
+          species: '{{state.species}}',
+          breed: '{{state.breed}}',
+          age: '{{state.age}}',
+          ownerId: '{{state.contactId}}',
+        },
+        outputMapping: {
+          petId: 'petId',
+        },
+      },
+    },
+    {
+      id: 'end',
+      type: 'End',
+      position: { x: 250, y: 780 },
+      data: { label: 'End' },
+    },
+  ],
+  edges: [
+    { id: 'e1', source: 'start', target: 'extract_info' },
+    { id: 'e2', source: 'extract_info', target: 'find_account' },
+    {
+      id: 'e3',
+      source: 'find_account',
+      target: 'find_contact',
+      condition: { '==': [{ var: 'accountFound' }, true] },
+    },
+    {
+      id: 'e4',
+      source: 'find_account',
+      target: 'create_account',
+      condition: { '==': [{ var: 'accountFound' }, false] },
+    },
+    { id: 'e5', source: 'create_account', target: 'find_contact' },
+    {
+      id: 'e6',
+      source: 'find_contact',
+      target: 'create_pet',
+      condition: { '==': [{ var: 'contactFound' }, true] },
+    },
+    {
+      id: 'e7',
+      source: 'find_contact',
+      target: 'create_contact',
+      condition: { '==': [{ var: 'contactFound' }, false] },
+    },
+    { id: 'e8', source: 'create_contact', target: 'create_pet' },
+    { id: 'e9', source: 'create_pet', target: 'end' },
+  ],
+};
+
+const demoTools = [
+  'findAccount',
+  'createAccount',
+  'findContact',
+  'createContact',
+  'createPet',
+];
+
+async function seedDemoProcess(tenantSlugOrId: string) {
+  let app;
+  try {
+    console.log(`\n🌱 Seeding demo AI process for tenant: ${tenantSlugOrId}\n`);
+
+    const context = await getTenantContext(tenantSlugOrId);
+    const { tenantId, knex, app: nestApp } = context;
+    app = nestApp;
+    
+    console.log(`✓ Resolved tenant ID: ${tenantId}`);
+    console.log(`✓ Connected to tenant database`);
+
+    // Check if process already exists
+    const existing = await AiProcess.query(knex)
+      .where('name', demoProcessGraph.name)
+      .first();
+
+    if (existing) {
+      console.log(`⚠ Process "${demoProcessGraph.name}" already exists (ID: ${existing.id})`);
+      console.log(`  To create a new version, update via the UI.`);
+      return;
+    }
+
+    // Create process in transaction
+    await knex.transaction(async (trx) => {
+      const processId = randomUUID();
+      const userId = 'system'; // System user for seed data
+
+      // Create process
+      await AiProcess.query(trx).insert({
+        id: processId,
+        name: demoProcessGraph.name,
+        description: demoProcessGraph.description,
+        latestVersion: 1,
+        createdBy: userId,
+      });
+      console.log(`✓ Created process: ${demoProcessGraph.name} (${processId})`);
+
+      // Create initial version
+      // Note: In production, this would call the compiler service
+      // For seed, we're storing a simplified version
+      await AiProcessVersion.query(trx).insert({
+        id: randomUUID(),
+        processId,
+        version: 1,
+        graphJson: demoProcessGraph,
+        compiledJson: {
+          graphId: demoProcessGraph.id,
+          version: 1,
+          nodes: demoProcessGraph.nodes,
+          edges: demoProcessGraph.edges,
+          startNodeId: 'start',
+          endNodeIds: ['end'],
+          adjacency: {},
+        },
+        createdBy: userId,
+      });
+      console.log(`✓ Created process version 1`);
+
+      // Enable demo tools for tenant
+      for (const toolName of demoTools) {
+        const existingTool = await AiToolConfig.query(trx)
+          .where('tool_name', toolName)
+          .first();
+
+        if (!existingTool) {
+          await AiToolConfig.query(trx).insert({
+            id: randomUUID(),
+            toolName,
+            enabled: true,
+          });
+          console.log(`✓ Enabled tool: ${toolName}`);
+        }
+      }
+    });
+
+    console.log(`\n✅ Demo process seeded successfully!\n`);
+    console.log(`Next steps:`);
+    console.log(`  1. Navigate to /ai-processes in your frontend`);
+    console.log(`  2. Open the "${demoProcessGraph.name}" process`);
+    console.log(`  3. Test it by sending a message like:`);
+    console.log(`     "Register a dog named Max, owned by John Smith (john@email.com)"`);
+    console.log();
+
+    if (app) await app.close();
+    process.exit(0);
+  } catch (error) {
+    console.error('❌ Seed failed:', error);
+    if (app) await app.close();
+    process.exit(1);
+  }
+}
+
+// Get tenant from command line args
+const tenantSlugOrId = process.argv[2];
+
+if (!tenantSlugOrId) {
+  console.error('Usage: npm run seed:demo-process -- <tenant-slug-or-id>');
+  process.exit(1);
+}
+
+seedDemoProcess(tenantSlugOrId);

backend/src/ai-assistant/ai-assistant.controller.ts

@@ -0,0 +1,41 @@
+import { Body, Controller, Post, UseGuards } from '@nestjs/common';
+import { JwtAuthGuard } from '../auth/jwt-auth.guard';
+import { CurrentUser } from '../auth/current-user.decorator';
+import { TenantId } from '../tenant/tenant.decorator';
+import { AiAssistantService } from './ai-assistant.service';
+import { AiChatRequestDto } from './dto/ai-chat.dto';
+import { AiSearchRequestDto } from './dto/ai-search.dto';
+
+@Controller('ai')
+@UseGuards(JwtAuthGuard)
+export class AiAssistantController {
+  constructor(private readonly aiAssistantService: AiAssistantService) {}
+
+  @Post('chat')
+  async chat(
+    @TenantId() tenantId: string,
+    @CurrentUser() user: any,
+    @Body() payload: AiChatRequestDto,
+  ) {
+    return this.aiAssistantService.handleChat(
+      tenantId,
+      user.userId,
+      payload.message,
+      payload.history,
+      payload.context,
+    );
+  }
+
+  @Post('search')
+  async search(
+    @TenantId() tenantId: string,
+    @CurrentUser() user: any,
+    @Body() payload: AiSearchRequestDto,
+  ) {
+    return this.aiAssistantService.searchRecords(
+      tenantId,
+      user.userId,
+      payload,
+    );
+  }
+}

backend/src/ai-assistant/ai-assistant.module.ts

@@ -0,0 +1,15 @@
+import { Module } from '@nestjs/common';
+import { AiAssistantController } from './ai-assistant.controller';
+import { AiAssistantService } from './ai-assistant.service';
+import { ObjectModule } from '../object/object.module';
+import { PageLayoutModule } from '../page-layout/page-layout.module';
+import { TenantModule } from '../tenant/tenant.module';
+import { MeilisearchModule } from '../search/meilisearch.module';
+
+@Module({
+  imports: [ObjectModule, PageLayoutModule, TenantModule, MeilisearchModule],
+  controllers: [AiAssistantController],
+  providers: [AiAssistantService],
+  exports: [AiAssistantService],
+})
+export class AiAssistantModule {}

backend/src/ai-assistant/ai-assistant.types.ts

@@ -0,0 +1,32 @@
+export interface AiChatMessage {
+  role: 'user' | 'assistant';
+  text: string;
+}
+
+export interface AiChatContext {
+  objectApiName?: string;
+  view?: string;
+  recordId?: string;
+  route?: string;
+}
+
+export interface AiAssistantReply {
+  reply: string;
+  action?: 'create_record' | 'collect_fields' | 'clarify';
+  missingFields?: string[];
+  record?: any;
+}
+
+export interface AiAssistantState {
+  message: string;
+  history?: AiChatMessage[];
+  context: AiChatContext;
+  objectDefinition?: any;
+  pageLayout?: any;
+  extractedFields?: Record<string, any>;
+  requiredFields?: string[];
+  missingFields?: string[];
+  action?: AiAssistantReply['action'];
+  record?: any;
+  reply?: string;
+}

backend/src/ai-assistant/dto/ai-chat.dto.ts

@@ -0,0 +1,36 @@
+import { Type } from 'class-transformer';
+import { IsNotEmpty, IsObject, IsOptional, IsString, ValidateNested } from 'class-validator';
+import { AiChatMessageDto } from './ai-chat.message.dto';
+
+export class AiChatContextDto {
+  @IsOptional()
+  @IsString()
+  objectApiName?: string;
+
+  @IsOptional()
+  @IsString()
+  view?: string;
+
+  @IsOptional()
+  @IsString()
+  recordId?: string;
+
+  @IsOptional()
+  @IsString()
+  route?: string;
+}
+
+export class AiChatRequestDto {
+  @IsString()
+  @IsNotEmpty()
+  message: string;
+
+  @IsOptional()
+  @IsObject()
+  context?: AiChatContextDto;
+
+  @IsOptional()
+  @ValidateNested({ each: true })
+  @Type(() => AiChatMessageDto)
+  history?: AiChatMessageDto[];
+}

backend/src/ai-assistant/dto/ai-chat.message.dto.ts

@@ -0,0 +1,10 @@
+import { IsIn, IsNotEmpty, IsString } from 'class-validator';
+
+export class AiChatMessageDto {
+  @IsIn(['user', 'assistant'])
+  role: 'user' | 'assistant';
+
+  @IsString()
+  @IsNotEmpty()
+  text: string;
+}

backend/src/ai-assistant/dto/ai-search.dto.ts

@@ -0,0 +1,22 @@
+import { Type } from 'class-transformer';
+import { IsNotEmpty, IsOptional, IsString, IsNumber } from 'class-validator';
+
+export class AiSearchRequestDto {
+  @IsString()
+  @IsNotEmpty()
+  objectApiName: string;
+
+  @IsString()
+  @IsNotEmpty()
+  query: string;
+
+  @IsOptional()
+  @Type(() => Number)
+  @IsNumber()
+  page?: number;
+
+  @IsOptional()
+  @Type(() => Number)
+  @IsNumber()
+  pageSize?: number;
+}

backend/src/ai-processes/__tests__/ai-processes.compiler.spec.ts

@@ -0,0 +1,25 @@
+import { compileProcessGraph, GraphValidationError } from '../ai-processes.compiler';
+import { demoRegisterNewPetProcess } from '../demo-process';
+
+describe('ai-processes compiler', () => {
+  it('throws when missing start node', () => {
+    const badGraph = {
+      ...demoRegisterNewPetProcess,
+      nodes: demoRegisterNewPetProcess.nodes.filter((n) => n.type !== 'Start'),
+    };
+
+    expect(() =>
+      compileProcessGraph(badGraph, { tenantId: 'default', version: 1 }),
+    ).toThrow(GraphValidationError);
+  });
+
+  it('compiles the demo process graph', () => {
+    const compiled = compileProcessGraph(demoRegisterNewPetProcess, {
+      tenantId: 'default',
+      version: 1,
+    });
+
+    expect(compiled.startNodeId).toBe('start');
+    expect(compiled.endNodeIds).toContain('end');
+  });
+});

backend/src/ai-processes/__tests__/ai-processes.runner.spec.ts

@@ -0,0 +1,40 @@
+import { compileProcessGraph } from '../ai-processes.compiler';
+import { demoRegisterNewPetProcess } from '../demo-process';
+import { runCompiledGraph } from '../ai-processes.runner';
+import { ToolRegistry } from '../tools/tool-registry';
+
+describe('ai-processes runner', () => {
+  it('runs the demo process until human input is required', async () => {
+    const compiled = compileProcessGraph(demoRegisterNewPetProcess, {
+      tenantId: 'default',
+      version: 1,
+    });
+
+    const result = await runCompiledGraph({
+      compiledGraph: compiled,
+      input: {
+        accountName: 'Acme Inc',
+        firstName: 'Jamie',
+        lastName: 'Doe',
+      },
+      toolRegistry: new ToolRegistry(),
+      toolContext: { tenantId: 'default', userId: 'user-1' },
+      llmDecision: async (node, state) => {
+        if (node.id === 'decide_account') {
+          return { accountAction: 'find', accountName: state.accountName };
+        }
+        if (node.id === 'decide_contact') {
+          return {
+            contactAction: 'find',
+            firstName: state.firstName,
+            lastName: state.lastName,
+          };
+        }
+        return {};
+      },
+    });
+
+    expect(result.status).toBe('waiting');
+    expect(result.currentNodeId).toBe('need_pet');
+  });
+});

backend/src/ai-processes/ai-processes.compiler.ts

@@ -0,0 +1,191 @@
+import { apply as applyJsonLogic } from 'json-logic-js';
+import { createAjv } from './ai-processes.schemas';
+import {
+  CompiledGraph,
+  ProcessGraphDefinition,
+  ProcessGraphEdge,
+  ProcessGraphNode,
+} from './ai-processes.types';
+import { ToolRegistry } from './tools/tool-registry';
+
+export class GraphValidationError extends Error {
+  constructor(message: string) {
+    super(message);
+    this.name = 'GraphValidationError';
+  }
+}
+
+export interface CompileOptions {
+  tenantId: string;
+  version: number;
+}
+
+export const validateGraphDefinition = (
+  graph: ProcessGraphDefinition,
+  tenantId: string,
+) => {
+  const ajv = createAjv();
+  const validate = ajv.getSchema<ProcessGraphDefinition>('processGraph');
+  if (!validate) {
+    throw new GraphValidationError('Graph schema is not registered.');
+  }
+  const valid = validate(graph);
+  if (!valid) {
+    throw new GraphValidationError(
+      `Graph schema validation failed: ${ajv.errorsText(validate.errors)}`,
+    );
+  }
+
+  const startNodes = graph.nodes.filter((node) => node.type === 'Start');
+  const endNodes = graph.nodes.filter((node) => node.type === 'End');
+
+  if (startNodes.length !== 1) {
+    throw new GraphValidationError('Graph must contain exactly one Start node.');
+  }
+  if (endNodes.length < 1) {
+    throw new GraphValidationError('Graph must contain at least one End node.');
+  }
+
+  const nodeIds = new Set(graph.nodes.map((node) => node.id));
+  graph.edges.forEach((edge) => {
+    if (!nodeIds.has(edge.source) || !nodeIds.has(edge.target)) {
+      throw new GraphValidationError(`Edge ${edge.id} references unknown nodes.`);
+    }
+  });
+
+  const adjacency = buildAdjacency(graph.edges);
+  const reachable = new Set<string>();
+  const queue = [startNodes[0].id];
+
+  while (queue.length) {
+    const current = queue.shift();
+    if (!current || reachable.has(current)) continue;
+    reachable.add(current);
+    (adjacency[current] || []).forEach((neighbor) => queue.push(neighbor));
+  }
+
+  graph.nodes.forEach((node) => {
+    if (!reachable.has(node.id)) {
+      throw new GraphValidationError(`Node ${node.id} is not reachable.`);
+    }
+  });
+
+  if (!graph.allowCycles && hasCycle(graph.nodes, graph.edges)) {
+    throw new GraphValidationError('Graph contains cycles but allowCycles=false.');
+  }
+
+  const toolRegistry = new ToolRegistry();
+  const allToolNames = toolRegistry.getAllToolNames();
+  
+  graph.nodes.forEach((node) => {
+    if (node.type === 'ToolNode') {
+      const toolName = (node.data as { toolName?: string }).toolName;
+      if (!toolName) {
+        throw new GraphValidationError(
+          `ToolNode ${node.id} missing toolName configuration.`,
+        );
+      }
+      // Validate tool exists in registry (allowlist check happens at runtime)
+      if (!allToolNames.includes(toolName)) {
+        throw new GraphValidationError(
+          `Tool ${toolName} is not registered in the tool registry.`,
+        );
+      }
+    }
+    if (node.type === 'LLMDecisionNode') {
+      const data = node.data as {
+        promptTemplate?: string;
+        inputKeys?: string[];
+        outputSchema?: Record<string, unknown>;
+        model?: { name?: string; temperature?: number };
+      };
+      if (!data.promptTemplate || !data.outputSchema || !data.model?.name) {
+        throw new GraphValidationError(
+          `LLMDecisionNode ${node.id} missing required configuration.`,
+        );
+      }
+    }
+    if (node.type === 'HumanInputNode') {
+      const data = node.data as {
+        requiredFieldsSchema?: Record<string, unknown>;
+        promptToUser?: string;
+      };
+      if (!data.requiredFieldsSchema || !data.promptToUser) {
+        throw new GraphValidationError(
+          `HumanInputNode ${node.id} missing required configuration.`,
+        );
+      }
+    }
+  });
+
+  graph.edges.forEach((edge) => {
+    if (edge.condition) {
+      try {
+        applyJsonLogic(edge.condition, {});
+      } catch (error) {
+        throw new GraphValidationError(
+          `Edge ${edge.id} has invalid json-logic condition.`,
+        );
+      }
+    }
+  });
+};
+
+export const compileProcessGraph = (
+  graph: ProcessGraphDefinition,
+  options: CompileOptions,
+): CompiledGraph => {
+  validateGraphDefinition(graph, options.tenantId);
+
+  const startNodeId = graph.nodes.find((node) => node.type === 'Start')?.id;
+  if (!startNodeId) {
+    throw new GraphValidationError('Start node missing after validation.');
+  }
+
+  const endNodeIds = graph.nodes
+    .filter((node) => node.type === 'End')
+    .map((node) => node.id);
+
+  return {
+    graphId: graph.id,
+    version: options.version,
+    nodes: graph.nodes,
+    edges: graph.edges,
+    startNodeId,
+    endNodeIds,
+    adjacency: buildAdjacency(graph.edges),
+    allowCycles: graph.allowCycles,
+    maxIterations: graph.maxIterations,
+  };
+};
+
+const buildAdjacency = (edges: ProcessGraphEdge[]) => {
+  return edges.reduce<Record<string, string[]>>((acc, edge) => {
+    if (!acc[edge.source]) {
+      acc[edge.source] = [];
+    }
+    acc[edge.source].push(edge.target);
+    return acc;
+  }, {});
+};
+
+const hasCycle = (nodes: ProcessGraphNode[], edges: ProcessGraphEdge[]) => {
+  const adjacency = buildAdjacency(edges);
+  const visited = new Set<string>();
+  const stack = new Set<string>();
+
+  const visit = (nodeId: string): boolean => {
+    if (stack.has(nodeId)) return true;
+    if (visited.has(nodeId)) return false;
+    visited.add(nodeId);
+    stack.add(nodeId);
+    const neighbors = adjacency[nodeId] || [];
+    for (const neighbor of neighbors) {
+      if (visit(neighbor)) return true;
+    }
+    stack.delete(nodeId);
+    return false;
+  };
+
+  return nodes.some((node) => visit(node.id));
+};

backend/src/ai-processes/ai-processes.controller.ts

@@ -0,0 +1,144 @@
+import {
+  Body,
+  Controller,
+  Get,
+  Param,
+  Post,
+  Put,
+  Query,
+  Sse,
+  UseGuards,
+} from '@nestjs/common';
+import { JwtAuthGuard } from '../auth/jwt-auth.guard';
+import { CurrentUser } from '../auth/current-user.decorator';
+import { TenantId } from '../tenant/tenant.decorator';
+import { AiProcessesService } from './ai-processes.service';
+import { AiProcessesStreamService } from './ai-processes.stream.service';
+import { AiProcessesOrchestratorService } from './ai-processes.orchestrator.service';
+import { CreateAiProcessDto, UpdateAiProcessDto } from './dto/ai-process.dto';
+import { CreateAiRunDto, ResumeAiRunDto } from './dto/ai-run.dto';
+import { CreateChatSessionDto, SendChatMessageDto } from './dto/ai-chat.dto';
+
+@Controller('tenants/:tenantId')
+@UseGuards(JwtAuthGuard)
+export class AiProcessesController {
+  constructor(
+    private readonly processesService: AiProcessesService,
+    private readonly streamService: AiProcessesStreamService,
+    private readonly orchestratorService: AiProcessesOrchestratorService,
+  ) {}
+
+  @Get('ai-processes')
+  async listProcesses(@TenantId() tenantId: string) {
+    return this.processesService.listProcesses(tenantId);
+  }
+
+  @Post('ai-processes')
+  async createProcess(
+    @TenantId() tenantId: string,
+    @CurrentUser() user: any,
+    @Body() payload: CreateAiProcessDto,
+  ) {
+    return this.processesService.createProcess(
+      tenantId,
+      user.userId,
+      payload.name,
+      payload.description,
+      payload.graph,
+    );
+  }
+
+  @Put('ai-processes/:processId')
+  async updateProcess(
+    @TenantId() tenantId: string,
+    @CurrentUser() user: any,
+    @Param('processId') processId: string,
+    @Body() payload: UpdateAiProcessDto,
+  ) {
+    return this.processesService.createProcessVersion(
+      tenantId,
+      user.userId,
+      processId,
+      payload.graph,
+    );
+  }
+
+  @Get('ai-processes/:processId/versions')
+  async listVersions(
+    @TenantId() tenantId: string,
+    @Param('processId') processId: string,
+  ) {
+    return this.processesService.listProcessVersions(tenantId, processId);
+  }
+
+  @Post('ai-processes/:processId/runs')
+  async createRun(
+    @TenantId() tenantId: string,
+    @CurrentUser() user: any,
+    @Param('processId') processId: string,
+    @Body() payload: CreateAiRunDto,
+  ) {
+    return this.processesService.createRun(
+      tenantId,
+      user.userId,
+      processId,
+      payload.input,
+      payload.sessionId,
+      payload.sessionId
+        ? (event) => this.streamService.emit(payload.sessionId as string, event)
+        : undefined,
+    );
+  }
+
+  @Post('ai-runs/:runId/resume')
+  async resumeRun(
+    @TenantId() tenantId: string,
+    @CurrentUser() user: any,
+    @Param('runId') runId: string,
+    @Body() payload: ResumeAiRunDto,
+  ) {
+    return this.processesService.resumeRun(
+      tenantId,
+      user.userId,
+      runId,
+      payload.input,
+      payload.sessionId,
+      payload.sessionId
+        ? (event) => this.streamService.emit(payload.sessionId as string, event)
+        : undefined,
+    );
+  }
+
+  @Post('ai-chat/sessions')
+  async createSession(
+    @TenantId() tenantId: string,
+    @CurrentUser() user: any,
+    @Body() _payload: CreateChatSessionDto,
+  ) {
+    return this.orchestratorService.createSession(tenantId, user.userId);
+  }
+
+  @Post('ai-chat/messages')
+  @Post('ai-processes/chat/messages')
+  async sendChatMessage(
+    @TenantId() tenantId: string,
+    @CurrentUser() user: any,
+    @Body() payload: SendChatMessageDto,
+  ) {
+    return this.orchestratorService.sendMessage(
+      tenantId,
+      user.userId,
+      payload.message,
+      payload.sessionId,
+      payload.processId,
+      payload.history,
+      payload.context,
+    );
+  }
+
+  @Sse('ai-chat/stream')
+  @Sse('ai-processes/stream')
+  streamChat(@Query('sessionId') sessionId: string) {
+    return this.streamService.getStream(sessionId);
+  }
+}

backend/src/ai-processes/ai-processes.module.ts

@@ -0,0 +1,19 @@
+import { Module } from '@nestjs/common';
+import { TenantModule } from '../tenant/tenant.module';
+import { AiAssistantModule } from '../ai-assistant/ai-assistant.module';
+import { AiProcessesController } from './ai-processes.controller';
+import { AiProcessesService } from './ai-processes.service';
+import { AiProcessesStreamService } from './ai-processes.stream.service';
+import { AiProcessesOrchestratorService } from './ai-processes.orchestrator.service';
+
+@Module({
+  imports: [TenantModule, AiAssistantModule],
+  controllers: [AiProcessesController],
+  providers: [
+    AiProcessesService,
+    AiProcessesStreamService,
+    AiProcessesOrchestratorService,
+  ],
+  exports: [AiProcessesService],
+})
+export class AiProcessesModule {}

backend/src/ai-processes/ai-processes.orchestrator.service.ts

@@ -0,0 +1,212 @@
+import { Injectable } from '@nestjs/common';
+import { Knex } from 'knex';
+import { AiProcessesService } from './ai-processes.service';
+import { AiProcessesStreamService } from './ai-processes.stream.service';
+import { AiAssistantService } from '../ai-assistant/ai-assistant.service';
+import { TenantDatabaseService } from '../tenant/tenant-database.service';
+import { AiChatMessage, AiChatSession } from '../models/ai-chat.model';
+import { DeepAgentOrchestrator } from './deep-agent.orchestrator';
+
+@Injectable()
+export class AiProcessesOrchestratorService {
+  constructor(
+    private readonly processesService: AiProcessesService,
+    private readonly streamService: AiProcessesStreamService,
+    private readonly tenantDbService: TenantDatabaseService,
+    private readonly aiAssistantService: AiAssistantService,
+  ) {}
+
+  private async getTenantContext(tenantId: string) {
+    const resolvedTenantId = await this.tenantDbService.resolveTenantId(tenantId);
+    const knex = await this.tenantDbService.getTenantKnexById(resolvedTenantId);
+    return { knex, tenantId: resolvedTenantId };
+  }
+
+  private async createSessionWithContext(
+    knex: Knex,
+    tenantId: string,
+    userId: string,
+  ) {
+    return AiChatSession.query(knex).insert({
+      userId,
+    });
+  }
+
+  async createSession(tenantId: string, userId: string) {
+    const { knex, tenantId: resolvedTenantId } =
+      await this.getTenantContext(tenantId);
+    return this.createSessionWithContext(knex, resolvedTenantId, userId);
+  }
+
+  async sendMessage(
+    tenantId: string,
+    userId: string,
+    message: string,
+    sessionId?: string,
+    processId?: string,
+    history?: { role: string; text: string }[],
+    context?: Record<string, unknown>,
+  ) {
+    const { knex, tenantId: resolvedTenantId } =
+      await this.getTenantContext(tenantId);
+
+    const session = sessionId
+      ? await AiChatSession.query(knex).findById(sessionId)
+      : await this.createSessionWithContext(knex, resolvedTenantId, userId);
+
+    if (!session) {
+      throw new Error('Chat session not found.');
+    }
+
+    await AiChatMessage.query(knex).insert({
+      sessionId: session.id,
+      role: 'user',
+      content: message,
+    });
+
+    this.streamService.emit(session.id, { type: 'agent_started' });
+
+    const processes = await this.processesService.listProcesses(resolvedTenantId);
+    this.streamService.emit(session.id, {
+      type: 'processes_listed',
+      data: { count: processes.length },
+    });
+
+    // If no processes configured, fallback to standard AI assistant
+    if (!processes.length) {
+      const response = await this.aiAssistantService.handleChat(
+        resolvedTenantId,
+        userId,
+        message,
+        (history ?? []) as any,
+        context ?? {},
+      );
+      this.streamService.emit(session.id, {
+        type: 'final',
+        data: { reply: response.reply, action: response.action },
+      });
+      
+      await AiChatMessage.query(knex).insert({
+        sessionId: session.id,
+        role: 'assistant',
+        content: response.reply,
+      });
+      
+      return {
+        sessionId: session.id,
+        reply: response.reply,
+        action: response.action,
+        record: response.record,
+      };
+    }
+
+    // Get OpenAI credentials from tenant integrations
+    const credentials = await this.aiAssistantService.getOpenAiConfig(resolvedTenantId);
+    if (!credentials?.apiKey) {
+      throw new Error('OpenAI credentials not configured for this tenant');
+    }
+
+    // Create Deep Agent with tenant's credentials
+    const deepAgent = new DeepAgentOrchestrator(credentials.apiKey, credentials.model);
+
+    // Use Deep Agent to select the best process
+    const processInfos = processes.map((p) => ({
+      id: p.id,
+      name: p.name,
+      description: p.description || undefined,
+    }));
+
+    const selection = await deepAgent.selectProcess(
+      message,
+      processInfos,
+      history as any,
+    );
+
+    // If we need more information or no match, respond with question
+    if (selection.action === 'need_more_info' || selection.action === 'no_match') {
+      const reply = selection.question || selection.reasoning || 
+        'I\'m not sure which process to use. Could you provide more details?';
+      
+      this.streamService.emit(session.id, {
+        type: 'final',
+        data: { reply, needsMoreInfo: true },
+      });
+
+      await AiChatMessage.query(knex).insert({
+        sessionId: session.id,
+        role: 'assistant',
+        content: reply,
+      });
+
+      return { sessionId: session.id, reply, needsMoreInfo: true };
+    }
+
+    // Process selected - find it and execute
+    const selectedProcess = processes.find((p) => p.id === selection.processId);
+    if (!selectedProcess) {
+      throw new Error('Selected process not found.');
+    }
+
+    this.streamService.emit(session.id, {
+      type: 'process_selected',
+      processId: selectedProcess.id,
+      version: selectedProcess.latestVersion,
+      data: { processName: selectedProcess.name, reasoning: selection.reasoning },
+    });
+
+    // Extract inputs from the message
+    // For now, we'll use a simple approach - just pass the message as input
+    // In a more sophisticated implementation, we'd use the deep agent to extract structured inputs
+    const startMessage = await deepAgent.generateStartMessage(
+      selectedProcess.name,
+      { message },
+    );
+
+    this.streamService.emit(session.id, {
+      type: 'agent_message',
+      data: { message: startMessage },
+    });
+
+    await AiChatMessage.query(knex).insert({
+      sessionId: session.id,
+      role: 'assistant',
+      content: startMessage,
+    });
+
+    const { run, result } = await this.processesService.createRun(
+      resolvedTenantId,
+      userId,
+      selectedProcess.id,
+      { message, context: context || {} },
+      session.id,
+      (payload) => this.streamService.emit(session.id, payload),
+    );
+
+    // Emit final event
+    this.streamService.emit(session.id, {
+      type: 'final',
+      data: {
+        runId: run.id,
+        status: result.status,
+        output: result.output,
+        message: result.status === 'completed'
+          ? '✅ Workflow completed successfully!'
+          : result.status === 'error'
+          ? `❌ Workflow failed: ${result.error?.message || 'Unknown error'}`
+          : '⏸️ Workflow paused',
+      },
+    });
+
+    await AiChatMessage.query(knex).insert({
+      sessionId: session.id,
+      role: 'assistant',
+      content: result.status === 'completed'
+        ? '✅ Workflow completed successfully!'
+        : result.status === 'error'
+        ? `❌ Workflow failed: ${result.error?.message || 'Unknown error'}`
+        : '⏸️ Workflow paused',
+    });
+
+    return { sessionId: session.id, runId: run.id, status: result.status };
+  }
+}

backend/src/ai-processes/ai-processes.runner.ts

@@ -0,0 +1,222 @@
+import { apply as applyJsonLogic } from 'json-logic-js';
+import Ajv from 'ajv';
+import { ToolRegistry, ToolContext } from './tools/tool-registry';
+import {
+  AiProcessEventPayload,
+  CompiledGraph,
+  ProcessGraphNode,
+} from './ai-processes.types';
+
+export interface RunOptions {
+  compiledGraph: CompiledGraph;
+  input: Record<string, unknown>;
+  toolRegistry: ToolRegistry;
+  toolContext: ToolContext;
+  onEvent?: (event: AiProcessEventPayload) => void;
+  llmDecision: (
+    node: ProcessGraphNode,
+    state: Record<string, unknown>,
+  ) => Promise<Record<string, unknown>>;
+}
+
+export interface RunResult {
+  status: 'running' | 'waiting' | 'completed' | 'error';
+  state: Record<string, unknown>;
+  currentNodeId?: string;
+  output?: Record<string, unknown>;
+  error?: Record<string, unknown>;
+}
+
+export const runCompiledGraph = async (
+  options: RunOptions,
+  startNodeId?: string,
+): Promise<RunResult> => {
+  const {
+    compiledGraph,
+    input,
+    toolRegistry,
+    toolContext,
+    onEvent,
+    llmDecision,
+  } = options;
+
+  const state: Record<string, unknown> = { ...input };
+  let currentNodeId = startNodeId ?? compiledGraph.startNodeId;
+  let iterations = 0;
+  const maxIterations = compiledGraph.maxIterations ?? 50;
+
+  const emit = (payload: AiProcessEventPayload) => {
+    if (onEvent) {
+      onEvent(payload);
+    }
+  };
+
+  while (currentNodeId) {
+    if (
+      compiledGraph.nodes.length > 0 &&
+      compiledGraph.endNodeIds.includes(currentNodeId)
+    ) {
+      emit({ type: 'node_started', nodeId: currentNodeId });
+      emit({ type: 'node_completed', nodeId: currentNodeId });
+      emit({ type: 'final', data: { output: state } });
+      return { status: 'completed', state, output: state };
+    }
+
+    const node = compiledGraph.nodes.find((item) => item.id === currentNodeId);
+    if (!node) {
+      return {
+        status: 'error',
+        state,
+        error: { message: `Node ${currentNodeId} not found.` },
+      };
+    }
+
+    emit({ type: 'node_started', nodeId: node.id });
+
+    if (node.type === 'LLMDecisionNode') {
+      const output = await llmDecision(node, state);
+      validateNodeOutput(node, output);
+      Object.assign(state, output);
+    }
+
+    if (node.type === 'ToolNode') {
+      const toolName = (node.data as { toolName: string }).toolName;
+      emit({ type: 'tool_called', nodeId: node.id, toolName });
+      const tool = toolRegistry.getTool(toolName);
+      const argsTemplate = (node.data as { argsTemplate: Record<string, unknown> })
+        .argsTemplate;
+      const resolvedArgs = resolveTemplate(argsTemplate, state);
+      
+      // Debug logging
+      console.log(`[ToolNode ${node.id}] Tool: ${toolName}`);
+      console.log(`[ToolNode ${node.id}] State keys:`, Object.keys(state));
+      console.log(`[ToolNode ${node.id}] ArgsTemplate:`, JSON.stringify(argsTemplate));
+      console.log(`[ToolNode ${node.id}] ResolvedArgs:`, JSON.stringify(resolvedArgs));
+      
+      const toolResult = await tool(toolContext, {
+        ...resolvedArgs,
+        state,
+      });
+      
+      console.log(`[ToolNode ${node.id}] ToolResult:`, JSON.stringify(toolResult));
+      
+      const outputMapping = (node.data as { outputMapping: Record<string, string> })
+        .outputMapping;
+      Object.entries(outputMapping).forEach(([key, path]) => {
+        console.log(`[ToolNode ${node.id}] Mapping: toolResult['${key}'] = ${toolResult[key]} -> state['${path}']`);
+        state[path] = toolResult[key];
+      });
+    }
+
+    if (node.type === 'HumanInputNode') {
+      const data = node.data as {
+        requiredFieldsSchema: Record<string, unknown>;
+        promptToUser: string;
+      };
+      emit({
+        type: 'need_input',
+        nodeId: node.id,
+        data: {
+          requiredFieldsSchema: data.requiredFieldsSchema,
+          promptToUser: data.promptToUser,
+        },
+      });
+      return { status: 'waiting', state, currentNodeId: node.id };
+    }
+
+    emit({ type: 'node_completed', nodeId: node.id });
+
+    const nextTargets = compiledGraph.edges.filter(
+      (edge) => edge.source === node.id,
+    );
+
+    if (nextTargets.length === 0) {
+      return {
+        status: 'error',
+        state,
+        error: { message: `No outgoing edges for node ${node.id}.` },
+      };
+    }
+
+    const selectedEdge = selectEdge(nextTargets, state);
+    if (!selectedEdge) {
+      return {
+        status: 'error',
+        state,
+        error: { message: `No edge conditions matched for node ${node.id}.` },
+      };
+    }
+
+    currentNodeId = selectedEdge.target;
+    iterations += 1;
+
+    if (!compiledGraph.allowCycles && iterations > compiledGraph.nodes.length) {
+      return {
+        status: 'error',
+        state,
+        error: { message: 'Cycle detected during execution.' },
+      };
+    }
+
+    if (compiledGraph.allowCycles && iterations > maxIterations) {
+      return {
+        status: 'error',
+        state,
+        error: { message: 'Max iterations exceeded.' },
+      };
+    }
+  }
+
+  return { status: 'completed', state, output: state };
+};
+
+const resolveTemplate = (
+  template: Record<string, unknown>,
+  state: Record<string, unknown>,
+) => {
+  return Object.entries(template).reduce<Record<string, unknown>>(
+    (acc, [key, value]) => {
+      if (typeof value === 'string' && value.startsWith('{{state.')) {
+        const path = value.replace('{{state.', '').replace('}}', '');
+        acc[key] = state[path];
+      } else {
+        acc[key] = value;
+      }
+      return acc;
+    },
+    {},
+  );
+};
+
+const selectEdge = (
+  edges: { condition?: Record<string, unknown>; target: string }[],
+  state: Record<string, unknown>,
+) => {
+  if (edges.length === 1) return edges[0];
+
+  return edges.find((edge) => {
+    if (!edge.condition) return true;
+    try {
+      return Boolean(applyJsonLogic(edge.condition, state));
+    } catch (error) {
+      return false;
+    }
+  });
+};
+
+const validateNodeOutput = (
+  node: ProcessGraphNode,
+  output: Record<string, unknown>,
+) => {
+  const schema = (node.data as { outputSchema?: Record<string, unknown> })
+    .outputSchema;
+  if (!schema) return;
+  const ajv = new Ajv({ allErrors: true, strict: false });
+  const validate = ajv.compile(schema);
+  if (!validate(output)) {
+    const errors = validate.errors?.map(e => `${e.instancePath} ${e.message}`).join(', ');
+    throw new Error(
+      `LLM output invalid for node ${node.id}. Errors: ${errors}. Output: ${JSON.stringify(output)}`
+    );
+  }
+};

backend/src/ai-processes/ai-processes.schemas.ts

@@ -0,0 +1,79 @@
+import Ajv, { JSONSchemaType } from 'ajv';
+import addFormats from 'ajv-formats';
+import {
+  AiNodeType,
+  ProcessGraphDefinition,
+  ProcessGraphEdge,
+  ProcessGraphNode,
+} from './ai-processes.types';
+
+const nodeTypes: AiNodeType[] = [
+  'Start',
+  'LLMDecisionNode',
+  'ToolNode',
+  'HumanInputNode',
+  'End',
+];
+
+export const graphSchema: any = {
+  type: 'object',
+  required: ['id', 'name', 'nodes', 'edges'],
+  additionalProperties: false,
+  properties: {
+    id: { type: 'string' },
+    name: { type: 'string' },
+    description: { type: 'string', nullable: true },
+    allowCycles: { type: 'boolean', nullable: true },
+    maxIterations: { type: 'number', nullable: true },
+    nodes: {
+      type: 'array',
+      items: { $ref: '#/definitions/processGraphNode' },
+      minItems: 1,
+    },
+    edges: {
+      type: 'array',
+      items: { $ref: '#/definitions/processGraphEdge' },
+      minItems: 0,
+    },
+  },
+  definitions: {
+    processGraphEdge: {
+      type: 'object',
+      required: ['id', 'source', 'target'],
+      additionalProperties: false,
+      properties: {
+        id: { type: 'string' },
+        source: { type: 'string' },
+        target: { type: 'string' },
+        condition: { type: 'object', nullable: true },
+      },
+    },
+    processGraphNode: {
+      type: 'object',
+      required: ['id', 'type', 'data'],
+      additionalProperties: false,
+      properties: {
+        id: { type: 'string' },
+        type: { type: 'string', enum: nodeTypes },
+        position: {
+          type: 'object',
+          nullable: true,
+          required: ['x', 'y'],
+          additionalProperties: false,
+          properties: {
+            x: { type: 'number' },
+            y: { type: 'number' },
+          },
+        },
+        data: { type: 'object' },
+      },
+    },
+  },
+};
+
+export const createAjv = () => {
+  const ajv = new Ajv({ allErrors: true, strict: false });
+  addFormats(ajv);
+  ajv.addSchema(graphSchema, 'processGraph');
+  return ajv;
+};

backend/src/ai-processes/ai-processes.service.ts

@@ -0,0 +1,319 @@
+import { Injectable } from '@nestjs/common';
+import { randomUUID } from 'crypto';
+import { Knex } from 'knex';
+import { TenantDatabaseService } from '../tenant/tenant-database.service';
+import {
+  AiAuditEvent,
+  AiProcess,
+  AiProcessRun,
+  AiProcessVersion,
+} from '../models/ai-process.model';
+import { compileProcessGraph } from './ai-processes.compiler';
+import { runCompiledGraph } from './ai-processes.runner';
+import {
+  AiProcessEventPayload,
+  CompiledGraph,
+  ProcessGraphDefinition,
+} from './ai-processes.types';
+import { ToolRegistry } from './tools/tool-registry';
+import { demoTools } from './tools/demo-tools';
+
+@Injectable()
+export class AiProcessesService {
+  constructor(private readonly tenantDbService: TenantDatabaseService) {}
+
+  private async getTenantContext(tenantId: string) {
+    const resolvedTenantId = await this.tenantDbService.resolveTenantId(tenantId);
+    const knex = await this.tenantDbService.getTenantKnexById(resolvedTenantId);
+    return { knex, tenantId: resolvedTenantId };
+  }
+
+  async listProcesses(tenantId: string) {
+    const { knex, tenantId: resolvedTenantId } =
+      await this.getTenantContext(tenantId);
+    return AiProcess.query(knex)
+      .withGraphFetched('versions')
+      .orderBy('created_at', 'desc');
+  }
+
+  async getProcess(tenantId: string, processId: string) {
+    const { knex } = await this.getTenantContext(tenantId);
+    return AiProcess.query(knex)
+      .findById(processId)
+      .withGraphFetched('versions');
+  }
+
+  async createProcess(
+    tenantId: string,
+    userId: string,
+    name: string,
+    description: string | undefined,
+    graph: ProcessGraphDefinition,
+  ) {
+    const { knex, tenantId: resolvedTenantId } =
+      await this.getTenantContext(tenantId);
+    const compiled = compileProcessGraph(graph, {
+      tenantId: resolvedTenantId,
+      version: 1,
+    });
+
+    return knex.transaction(async (trx) => {
+      const processId = randomUUID();
+
+      await AiProcess.query(trx).insert({
+        id: processId,
+        name,
+        description,
+        latestVersion: 1,
+        createdBy: userId,
+      });
+
+      await trx('ai_process_versions').insert({
+        id: randomUUID(),
+        process_id: processId,
+        version: 1,
+        graph_json: JSON.stringify(graph),
+        compiled_json: JSON.stringify(compiled),
+        created_by: userId,
+        created_at: new Date(),
+      });
+
+      return AiProcess.query(trx)
+        .findById(processId)
+        .withGraphFetched('versions');
+    });
+  }
+
+  async createProcessVersion(
+    tenantId: string,
+    userId: string,
+    processId: string,
+    graph: ProcessGraphDefinition,
+  ) {
+    const { knex, tenantId: resolvedTenantId } =
+      await this.getTenantContext(tenantId);
+
+    const process = await AiProcess.query(knex).findById(processId);
+    if (!process) {
+      throw new Error('Process not found.');
+    }
+
+    const nextVersion = process.latestVersion + 1;
+    const compiled = compileProcessGraph(graph, {
+      tenantId: resolvedTenantId,
+      version: nextVersion,
+    });
+
+    return knex.transaction(async (trx) => {
+      await AiProcess.query(trx)
+        .findById(processId)
+        .patch({ latestVersion: nextVersion });
+
+      const versionId = randomUUID();
+      await trx('ai_process_versions').insert({
+        id: versionId,
+        process_id: processId,
+        version: nextVersion,
+        graph_json: JSON.stringify(graph),
+        compiled_json: JSON.stringify(compiled),
+        created_by: userId,
+        created_at: new Date(),
+      });
+
+      return AiProcessVersion.query(trx).findById(versionId);
+    });
+  }
+
+  async listProcessVersions(tenantId: string, processId: string) {
+    const { knex, tenantId: resolvedTenantId } =
+      await this.getTenantContext(tenantId);
+    return AiProcessVersion.query(knex)
+      .where({ process_id: processId })
+      .orderBy('version', 'desc');
+  }
+
+  async createRun(
+    tenantId: string,
+    userId: string,
+    processId: string,
+    input: Record<string, unknown>,
+    sessionId: string | undefined,
+    emitEvent?: (payload: AiProcessEventPayload) => void,
+  ) {
+    const { knex, tenantId: resolvedTenantId } =
+      await this.getTenantContext(tenantId);
+    const process = await AiProcess.query(knex).findById(processId);
+    if (!process) {
+      throw new Error('Process not found.');
+    }
+
+    const versionRecord = await AiProcessVersion.query(knex).findOne({
+      process_id: processId,
+      version: process.latestVersion,
+    });
+
+    if (!versionRecord) {
+      throw new Error('Process version not found.');
+    }
+
+    const runId = randomUUID();
+    await AiProcessRun.query(knex).insert({
+      id: runId,
+      processId,
+      version: versionRecord.version,
+      status: 'running',
+      inputJson: input,
+      stateJson: input,
+      currentNodeId: null,
+    });
+
+    const run = await AiProcessRun.query(knex).findById(runId);
+    if (!run) {
+      throw new Error('Run not created.');
+    }
+
+    const compiled = versionRecord.compiledJson as unknown as CompiledGraph;
+    const toolRegistry = new ToolRegistry(demoTools);
+    await toolRegistry.loadTenantAllowlist(resolvedTenantId, knex);
+    
+    const emitAndAudit = (event: AiProcessEventPayload) => {
+      emitEvent?.(event);
+      void AiAuditEvent.query(knex).insert({
+        id: randomUUID(),
+        runId,
+        eventType: event.type,
+        payloadJson: event as any,
+      });
+    };
+    const result = await runCompiledGraph(
+      {
+        compiledGraph: compiled,
+        input,
+        toolRegistry,
+        toolContext: { tenantId: resolvedTenantId, userId, knex },
+        onEvent: (event) => emitAndAudit({ ...event, runId, sessionId }),
+        llmDecision: async (node, state) =>
+          this.mockDecision(node.id, state),
+      },
+      run.currentNodeId ?? undefined,
+    );
+
+    const updatedRun = await this.persistRunResult(runId, result, knex);
+
+    return { run: updatedRun, result };
+  }
+
+  async resumeRun(
+    tenantId: string,
+    userId: string,
+    runId: string,
+    input: Record<string, unknown>,
+    sessionId: string | undefined,
+    emitEvent?: (payload: AiProcessEventPayload) => void,
+  ) {
+    const { knex, tenantId: resolvedTenantId } =
+      await this.getTenantContext(tenantId);
+    const run = await AiProcessRun.query(knex).findById(runId);
+    if (!run) {
+      throw new Error('Run not found.');
+    }
+    const versionRecord = await AiProcessVersion.query(knex).findOne({
+      process_id: run.processId,
+      version: run.version,
+    });
+    if (!versionRecord) {
+      throw new Error('Process version not found.');
+    }
+
+    const compiled = versionRecord.compiledJson as unknown as CompiledGraph;
+    const toolRegistry = new ToolRegistry(demoTools);
+    await toolRegistry.loadTenantAllowlist(resolvedTenantId, knex);
+    
+    const mergedState = { ...(run.stateJson || {}), ...input };
+    const emitAndAudit = (event: AiProcessEventPayload) => {
+      emitEvent?.(event);
+      void AiAuditEvent.query(knex).insert({
+        id: randomUUID(),
+        runId: run.id,
+        eventType: event.type,
+        payloadJson: event as any,
+      });
+    };
+
+    const result = await runCompiledGraph(
+      {
+        compiledGraph: compiled,
+        input: mergedState,
+        toolRegistry,
+        toolContext: { tenantId: resolvedTenantId, userId, knex },
+        onEvent: (event) =>
+          emitAndAudit({ ...event, runId: run.id, sessionId }),
+        llmDecision: async (node, state) =>
+          this.mockDecision(node.id, state),
+      },
+      run.currentNodeId ?? undefined,
+    );
+
+    const updatedRun = await this.persistRunResult(run.id, result, knex);
+
+    return { run: updatedRun, result };
+  }
+
+  private async persistRunResult(runId: string, result: any, knex: Knex) {
+    const endedAt =
+      result.status === 'completed' || result.status === 'error'
+        ? new Date()
+        : null;
+
+    return AiProcessRun.query(knex).patchAndFetchById(runId, {
+      status: result.status,
+      outputJson: result.output,
+      errorJson: result.error,
+      stateJson: result.state,
+      currentNodeId: result.currentNodeId ?? null,
+      endedAt,
+    });
+  }
+
+  private async mockDecision(
+    nodeId: string,
+    state: Record<string, unknown>,
+  ) {
+    if (nodeId === 'extract_info') {
+      // Extract pet registration info from the message
+      const message = (state.message as string) || '';
+      
+      // Simple extraction (in production, this would use an LLM)
+      const petNameMatch = message.match(/(?:dog|cat|pet)\s+named\s+(\w+)/i);
+      const petTypeMatch = message.match(/(dog|cat)/i);
+      const ownerNameMatch = message.match(/owned\s+by\s+([\w\s]+?)(?:\s*\(|$)/i);
+      const emailMatch = message.match(/\(?([\w\.-]+@[\w\.-]+\.\w+)\)?/i);
+      
+      const ownerName = ownerNameMatch?.[1]?.trim() || 'Unknown Owner';
+      const nameParts = ownerName.split(/\s+/);
+      const firstName = nameParts[0] || 'Unknown';
+      const lastName = nameParts.slice(1).join(' ') || 'Owner';
+      
+      return {
+        petName: petNameMatch?.[1] || 'Unknown Pet',
+        species: petTypeMatch?.[1]?.toLowerCase() || 'dog',
+        ownerFirstName: firstName,
+        ownerLastName: lastName,
+        ownerEmail: emailMatch?.[1] || null,
+        accountName: `${firstName} ${lastName}`,
+      };
+    }
+    if (nodeId === 'decide_account') {
+      const accountName = (state.accountName as string) ?? 'New Account';
+      const accountAction = state.accountId ? 'find' : 'create';
+      return { accountAction, accountName };
+    }
+    if (nodeId === 'decide_contact') {
+      const firstName = (state.firstName as string) ?? 'Jane';
+      const lastName = (state.lastName as string) ?? 'Doe';
+      const contactAction = state.contactId ? 'find' : 'create';
+      return { contactAction, firstName, lastName };
+    }
+    return {};
+  }
+}

backend/src/ai-processes/ai-processes.stream.service.ts

@@ -0,0 +1,33 @@
+import { Injectable } from '@nestjs/common';
+import { MessageEvent } from '@nestjs/common';
+import { Observable, Subject } from 'rxjs';
+import { AiProcessEventPayload } from './ai-processes.types';
+
+@Injectable()
+export class AiProcessesStreamService {
+  private readonly streams = new Map<string, Subject<MessageEvent>>();
+
+  getStream(sessionId: string): Observable<MessageEvent> {
+    return this.getSubject(sessionId).asObservable();
+  }
+
+  emit(sessionId: string, payload: AiProcessEventPayload) {
+    const subject = this.getSubject(sessionId);
+    subject.next({ type: payload.type, data: payload });
+  }
+
+  close(sessionId: string) {
+    const subject = this.streams.get(sessionId);
+    if (subject) {
+      subject.complete();
+      this.streams.delete(sessionId);
+    }
+  }
+
+  private getSubject(sessionId: string) {
+    if (!this.streams.has(sessionId)) {
+      this.streams.set(sessionId, new Subject<MessageEvent>());
+    }
+    return this.streams.get(sessionId) as Subject<MessageEvent>;
+  }
+}

backend/src/ai-processes/ai-processes.types.ts

@@ -0,0 +1,125 @@
+import { JSONSchema7 } from 'json-schema';
+
+export type AiNodeType =
+  | 'Start'
+  | 'LLMDecisionNode'
+  | 'ToolNode'
+  | 'HumanInputNode'
+  | 'End';
+
+export interface ProcessGraphDefinition {
+  id: string;
+  name: string;
+  description?: string;
+  allowCycles?: boolean;
+  maxIterations?: number;
+  nodes: ProcessGraphNode[];
+  edges: ProcessGraphEdge[];
+}
+
+export interface ProcessGraphNode {
+  id: string;
+  type: AiNodeType;
+  position?: { x: number; y: number };
+  data:
+    | StartNodeData
+    | LLMDecisionNodeData
+    | ToolNodeData
+    | HumanInputNodeData
+    | EndNodeData;
+}
+
+export interface ProcessGraphEdge {
+  id: string;
+  source: string;
+  target: string;
+  condition?: JsonLogicExpression;
+}
+
+export type JsonLogicExpression = Record<string, unknown>;
+
+export interface StartNodeData {
+  label?: string;
+}
+
+export interface EndNodeData {
+  label?: string;
+}
+
+export interface LLMDecisionNodeData {
+  label?: string;
+  promptTemplate: string;
+  inputKeys: string[];
+  outputSchema: JSONSchema7;
+  model: {
+    name: string;
+    temperature: number;
+  };
+}
+
+export interface ToolNodeData {
+  label?: string;
+  toolName: string;
+  argsTemplate: Record<string, unknown>;
+  outputMapping: Record<string, string>;
+}
+
+export interface HumanInputNodeData {
+  label?: string;
+  requiredFieldsSchema: JSONSchema7;
+  promptToUser: string;
+}
+
+export interface CompiledGraph {
+  graphId: string;
+  version: number;
+  nodes: ProcessGraphNode[];
+  edges: ProcessGraphEdge[];
+  startNodeId: string;
+  endNodeIds: string[];
+  adjacency: Record<string, string[]>;
+  allowCycles?: boolean;
+  maxIterations?: number;
+}
+
+export type AiProcessStatus = 'running' | 'waiting' | 'completed' | 'error';
+
+export interface AiProcessRunContext {
+  state: Record<string, unknown>;
+  currentNodeId?: string;
+  iterationCount?: number;
+}
+
+export type AiProcessEventType =
+  | 'agent_started'
+  | 'processes_listed'
+  | 'process_selected'
+  | 'agent_message'
+  | 'node_started'
+  | 'tool_called'
+  | 'node_completed'
+  | 'need_input'
+  | 'final'
+  | 'error';
+
+export interface AiProcessEventPayload {
+  type: AiProcessEventType;
+  runId?: string;
+  sessionId?: string;
+  nodeId?: string;
+  toolName?: string;
+  processId?: string;
+  version?: number;
+  data?: Record<string, unknown>;
+}
+
+export interface NeedInputPayload {
+  runId: string;
+  requiredFieldsSchema: JSONSchema7;
+  promptToUser: string;
+}
+
+export interface ProcessSelection {
+  processId: string;
+  version: number;
+}

backend/src/ai-processes/deep-agent.orchestrator.ts

@@ -0,0 +1,202 @@
+import { ChatOpenAI } from '@langchain/openai';
+import { JsonOutputParser } from '@langchain/core/output_parsers';
+import { SystemMessage, HumanMessage } from '@langchain/core/messages';
+
+export interface ProcessInfo {
+  id: string;
+  name: string;
+  description?: string;
+}
+
+export interface ProcessSelectionResult {
+  action: 'select_process' | 'need_more_info' | 'no_match';
+  processId?: string;
+  question?: string;
+  reasoning?: string;
+}
+
+export interface InputExtractionResult {
+  hasAllInputs: boolean;
+  extractedInputs: Record<string, unknown>;
+  missingFields?: string[];
+  question?: string;
+}
+
+export class DeepAgentOrchestrator {
+  private model: ChatOpenAI;
+
+  constructor(
+    apiKey: string,
+    modelName: string = 'gpt-4o',
+    temperature: number = 0,
+  ) {
+    this.model = new ChatOpenAI({
+      apiKey,
+      modelName,
+      temperature,
+    });
+  }
+
+  /**
+   * Step 1: Select the best matching process from available processes
+   */
+  async selectProcess(
+    userMessage: string,
+    availableProcesses: ProcessInfo[],
+    conversationHistory?: { role: string; text: string }[],
+  ): Promise<ProcessSelectionResult> {
+    const processList = availableProcesses
+      .map((p) => `- ${p.name} (ID: ${p.id}): ${p.description || 'No description'}`)
+      .join('\n');
+
+    const historyContext =
+      conversationHistory && conversationHistory.length > 0
+        ? `\n\nConversation history:\n${conversationHistory
+            .map((msg) => `${msg.role}: ${msg.text}`)
+            .join('\n')}`
+        : '';
+
+    const systemPrompt = `You are an intelligent process orchestrator. Your task is to select the most appropriate business process based on the user's request.
+
+Available processes:
+${processList}
+
+Rules:
+1. Select exactly ONE process that best matches the user's intent
+2. If the request is ambiguous or matches multiple processes, ask for clarification
+3. If no process matches, indicate no match
+4. Always provide reasoning for your decision
+
+Respond with JSON:
+{
+  "action": "select_process" | "need_more_info" | "no_match",
+  "processId": "selected process ID or null",
+  "question": "clarifying question if needed",
+  "reasoning": "brief explanation of decision"
+}`;
+
+    const userPrompt = `User request: ${userMessage}${historyContext}`;
+
+    try {
+      const response = await this.model.invoke([
+        new SystemMessage(systemPrompt),
+        new HumanMessage(userPrompt),
+      ]);
+
+      const parser = new JsonOutputParser<ProcessSelectionResult>();
+      const content = response.content as string;
+      const jsonMatch = content.match(/\{[\s\S]*\}/);
+      
+      if (jsonMatch) {
+        return await parser.parse(jsonMatch[0]);
+      }
+
+      return {
+        action: 'no_match',
+        reasoning: 'Failed to parse LLM response',
+      };
+    } catch (error: any) {
+      console.error('Process selection error:', error);
+      return {
+        action: 'no_match',
+        reasoning: `Error: ${error.message}`,
+      };
+    }
+  }
+
+  /**
+   * Step 2: Extract required inputs from user message
+   */
+  async extractInputs(
+    userMessage: string,
+    requiredFields: { name: string; description: string; required: boolean }[],
+    conversationHistory?: { role: string; text: string }[],
+    context?: Record<string, unknown>,
+  ): Promise<InputExtractionResult> {
+    const fieldsList = requiredFields
+      .map((f) => `- ${f.name} (${f.required ? 'required' : 'optional'}): ${f.description}`)
+      .join('\n');
+
+    const historyContext =
+      conversationHistory && conversationHistory.length > 0
+        ? `\n\nConversation history:\n${conversationHistory
+            .map((msg) => `${msg.role}: ${msg.text}`)
+            .join('\n')}`
+        : '';
+
+    const contextInfo = context ? `\n\nAvailable context: ${JSON.stringify(context)}` : '';
+
+    const systemPrompt = `You are an input extraction assistant. Extract structured data from the user's message and conversation history.
+
+Required fields for this process:
+${fieldsList}${contextInfo}
+
+Rules:
+1. Extract as many fields as possible from the message and context
+2. Only mark hasAllInputs=true if ALL required fields are present
+3. If required fields are missing, generate a natural question to ask the user
+4. Use context data when available (e.g., current page context)
+
+Respond with JSON:
+{
+  "hasAllInputs": true | false,
+  "extractedInputs": { "field1": "value1", ... },
+  "missingFields": ["field1", "field2"] or undefined,
+  "question": "natural language question" or undefined
+}`;
+
+    const userPrompt = `User message: ${userMessage}${historyContext}`;
+
+    try {
+      const response = await this.model.invoke([
+        new SystemMessage(systemPrompt),
+        new HumanMessage(userPrompt),
+      ]);
+
+      const parser = new JsonOutputParser<InputExtractionResult>();
+      const content = response.content as string;
+      const jsonMatch = content.match(/\{[\s\S]*\}/);
+      
+      if (jsonMatch) {
+        return await parser.parse(jsonMatch[0]);
+      }
+
+      return {
+        hasAllInputs: false,
+        extractedInputs: {},
+        missingFields: requiredFields.filter((f) => f.required).map((f) => f.name),
+        question: 'I need more information to proceed. Could you provide additional details?',
+      };
+    } catch (error: any) {
+      console.error('Input extraction error:', error);
+      return {
+        hasAllInputs: false,
+        extractedInputs: {},
+        question: 'I encountered an error processing your request. Please try again.',
+      };
+    }
+  }
+
+  /**
+   * Step 3: Generate a friendly response explaining what will happen
+   */
+  async generateStartMessage(
+    processName: string,
+    extractedInputs: Record<string, unknown>,
+  ): Promise<string> {
+    const systemPrompt = `You are a friendly assistant explaining what process will be executed. Be concise and clear.`;
+
+    const userPrompt = `Generate a brief message (1-2 sentences) confirming that you will execute the "${processName}" process with these inputs: ${JSON.stringify(extractedInputs)}`;
+
+    try {
+      const response = await this.model.invoke([
+        new SystemMessage(systemPrompt),
+        new HumanMessage(userPrompt),
+      ]);
+
+      return (response.content as string).trim();
+    } catch (error) {
+      return `I'll execute the ${processName} process with your provided information.`;
+    }
+  }
+}

backend/src/ai-processes/demo-process.ts

@@ -0,0 +1,173 @@
+import { ProcessGraphDefinition } from './ai-processes.types';
+
+export const demoRegisterNewPetProcess: ProcessGraphDefinition = {
+  id: 'register_new_pet',
+  name: 'Register New Pet',
+  description: 'Resolve account/contact then create pet.',
+  allowCycles: false,
+  nodes: [
+    {
+      id: 'start',
+      type: 'Start',
+      data: { label: 'Start' },
+    },
+    {
+      id: 'decide_account',
+      type: 'LLMDecisionNode',
+      data: {
+        label: 'Decide Account Action',
+        promptTemplate:
+          'Decide whether to find or create an account. Return JSON {"accountAction":"find|create","accountName":"string"}.',
+        inputKeys: ['accountName'],
+        outputSchema: {
+          type: 'object',
+          required: ['accountAction', 'accountName'],
+          properties: {
+            accountAction: { type: 'string', enum: ['find', 'create'] },
+            accountName: { type: 'string' },
+          },
+          additionalProperties: false,
+        },
+        model: { name: 'gpt-4o-mini', temperature: 0 },
+      },
+    },
+    {
+      id: 'find_account',
+      type: 'ToolNode',
+      data: {
+        label: 'Find Account',
+        toolName: 'findAccount',
+        argsTemplate: { accountName: '{{state.accountName}}' },
+        outputMapping: { accountId: 'accountId', found: 'accountFound' },
+      },
+    },
+    {
+      id: 'create_account',
+      type: 'ToolNode',
+      data: {
+        label: 'Create Account',
+        toolName: 'createAccount',
+        argsTemplate: { accountName: '{{state.accountName}}' },
+        outputMapping: { accountId: 'accountId' },
+      },
+    },
+    {
+      id: 'decide_contact',
+      type: 'LLMDecisionNode',
+      data: {
+        label: 'Decide Contact Action',
+        promptTemplate:
+          'Decide whether to find or create a contact. Return JSON {"contactAction":"find|create","firstName":"string","lastName":"string"}.',
+        inputKeys: ['firstName', 'lastName'],
+        outputSchema: {
+          type: 'object',
+          required: ['contactAction', 'firstName', 'lastName'],
+          properties: {
+            contactAction: { type: 'string', enum: ['find', 'create'] },
+            firstName: { type: 'string' },
+            lastName: { type: 'string' },
+          },
+          additionalProperties: false,
+        },
+        model: { name: 'gpt-4o-mini', temperature: 0 },
+      },
+    },
+    {
+      id: 'find_contact',
+      type: 'ToolNode',
+      data: {
+        label: 'Find Contact',
+        toolName: 'findContact',
+        argsTemplate: {
+          accountId: '{{state.accountId}}',
+          firstName: '{{state.firstName}}',
+          lastName: '{{state.lastName}}',
+        },
+        outputMapping: { contactId: 'contactId', found: 'contactFound' },
+      },
+    },
+    {
+      id: 'create_contact',
+      type: 'ToolNode',
+      data: {
+        label: 'Create Contact',
+        toolName: 'createContact',
+        argsTemplate: {
+          accountId: '{{state.accountId}}',
+          firstName: '{{state.firstName}}',
+          lastName: '{{state.lastName}}',
+        },
+        outputMapping: { contactId: 'contactId' },
+      },
+    },
+    {
+      id: 'need_pet',
+      type: 'HumanInputNode',
+      data: {
+        label: 'Collect Pet Info',
+        promptToUser: 'What is the pet name and type?',
+        requiredFieldsSchema: {
+          type: 'object',
+          required: ['petName', 'petType'],
+          properties: {
+            petName: { type: 'string' },
+            petType: { type: 'string' },
+          },
+          additionalProperties: false,
+        },
+      },
+    },
+    {
+      id: 'create_pet',
+      type: 'ToolNode',
+      data: {
+        label: 'Create Pet',
+        toolName: 'createPet',
+        argsTemplate: {
+          contactId: '{{state.contactId}}',
+          petName: '{{state.petName}}',
+          petType: '{{state.petType}}',
+        },
+        outputMapping: { petId: 'petId' },
+      },
+    },
+    {
+      id: 'end',
+      type: 'End',
+      data: { label: 'End' },
+    },
+  ],
+  edges: [
+    { id: 'e_start_account', source: 'start', target: 'decide_account' },
+    {
+      id: 'e_account_find',
+      source: 'decide_account',
+      target: 'find_account',
+      condition: { '==': [{ var: 'accountAction' }, 'find'] },
+    },
+    {
+      id: 'e_account_create',
+      source: 'decide_account',
+      target: 'create_account',
+      condition: { '==': [{ var: 'accountAction' }, 'create'] },
+    },
+    { id: 'e_account_to_contact', source: 'find_account', target: 'decide_contact' },
+    { id: 'e_create_account_to_contact', source: 'create_account', target: 'decide_contact' },
+    {
+      id: 'e_contact_find',
+      source: 'decide_contact',
+      target: 'find_contact',
+      condition: { '==': [{ var: 'contactAction' }, 'find'] },
+    },
+    {
+      id: 'e_contact_create',
+      source: 'decide_contact',
+      target: 'create_contact',
+      condition: { '==': [{ var: 'contactAction' }, 'create'] },
+    },
+    { id: 'e_contact_to_pet', source: 'find_contact', target: 'need_pet' },
+    { id: 'e_create_contact_to_pet', source: 'create_contact', target: 'need_pet' },
+    { id: 'e_need_pet_to_create', source: 'need_pet', target: 'create_pet' },
+    { id: 'e_pet_to_end', source: 'create_pet', target: 'end' },
+  ],
+};

backend/src/ai-processes/dto/ai-chat.dto.ts

@@ -0,0 +1,28 @@
+import { IsArray, IsObject, IsOptional, IsString } from 'class-validator';
+
+export class CreateChatSessionDto {
+  @IsOptional()
+  @IsString()
+  context?: string;
+}
+
+export class SendChatMessageDto {
+  @IsString()
+  message!: string;
+
+  @IsOptional()
+  @IsArray()
+  history?: { role: string; text: string }[];
+
+  @IsOptional()
+  @IsObject()
+  context?: Record<string, unknown>;
+
+  @IsOptional()
+  @IsString()
+  sessionId?: string;
+
+  @IsOptional()
+  @IsString()
+  processId?: string;
+}

backend/src/ai-processes/dto/ai-process.dto.ts

@@ -0,0 +1,24 @@
+import { IsArray, IsObject, IsOptional, IsString } from 'class-validator';
+import { ProcessGraphDefinition } from '../ai-processes.types';
+
+export class CreateAiProcessDto {
+  @IsString()
+  name!: string;
+
+  @IsOptional()
+  @IsString()
+  description?: string;
+
+  @IsObject()
+  graph!: ProcessGraphDefinition;
+}
+
+export class UpdateAiProcessDto {
+  @IsObject()
+  graph!: ProcessGraphDefinition;
+}
+
+export class AiProcessListResponseDto {
+  @IsArray()
+  items!: Record<string, unknown>[];
+}

backend/src/ai-processes/dto/ai-run.dto.ts

@@ -0,0 +1,19 @@
+import { IsObject, IsOptional, IsString } from 'class-validator';
+
+export class CreateAiRunDto {
+  @IsObject()
+  input!: Record<string, unknown>;
+
+  @IsOptional()
+  @IsString()
+  sessionId?: string;
+}
+
+export class ResumeAiRunDto {
+  @IsObject()
+  input!: Record<string, unknown>;
+
+  @IsOptional()
+  @IsString()
+  sessionId?: string;
+}

backend/src/ai-processes/tools/demo-tools.ts

@@ -0,0 +1,226 @@
+import { ToolContext, ToolHandler } from './tool-registry';
+import { Account } from '../../models/account.model';
+import { Contact } from '../../models/contact.model';
+import { randomUUID } from 'crypto';
+
+/**
+ * Demo tools that wrap ObjectService operations
+ * These tools provide structured access to CRM entities
+ */
+
+export const findAccount: ToolHandler = async (ctx, args) => {
+  if (!ctx.knex) {
+    throw new Error('Knex connection required for findAccount');
+  }
+
+  const { name } = args as { name?: string };
+  
+  if (!name) {
+    return { found: false, accountId: null, message: 'Name required' };
+  }
+
+  try {
+    const query = Account.query(ctx.knex).where('name', 'like', `%${name}%`);
+
+    const account = await query.first();
+    
+    if (account) {
+      return {
+        found: true,
+        accountId: account.id,
+        account: {
+          id: account.id,
+          name: account.name,
+        },
+      };
+    }
+
+    return { found: false, accountId: null };
+  } catch (error: any) {
+    return { found: false, error: error.message };
+  }
+};
+
+export const createAccount: ToolHandler = async (ctx, args) => {
+  if (!ctx.knex) {
+    throw new Error('Knex connection required for createAccount');
+  }
+
+  const { name, email, phone, industry } = args as {
+    name: string;
+    email?: string;
+    phone?: string;
+    industry?: string;
+  };
+
+  if (!name) {
+    throw new Error('Account name is required');
+  }
+
+  try {
+    const accountId = randomUUID();
+    await ctx.knex('accounts').insert({
+      id: accountId,
+      name,
+      phone,
+      industry,
+      ownerId: ctx.userId,
+    });
+
+    return {
+      success: true,
+      accountId,
+      account: {
+        id: accountId,
+        name,
+      },
+    };
+  } catch (error: any) {
+    return { success: false, error: error.message };
+  }
+};
+
+export const findContact: ToolHandler = async (ctx, args) => {
+  if (!ctx.knex) {
+    throw new Error('Knex connection required for findContact');
+  }
+
+  const { firstName, lastName, accountId } = args as {
+    firstName?: string;
+    lastName?: string;
+    accountId?: string;
+  };
+
+  if (!firstName && !lastName) {
+    return {
+      found: false,
+      contactId: null,
+      message: 'First name or last name required',
+    };
+  }
+
+  try {
+    let query = Contact.query(ctx.knex);
+
+    if (firstName) {
+      query = query.where('firstName', 'like', `%${firstName}%`);
+    }
+    if (lastName) {
+      query = query.where('lastName', 'like', `%${lastName}%`);
+    }
+    if (accountId) {
+      query = query.where('accountId', accountId);
+    }
+
+    const contact = await query.first();
+
+    if (contact) {
+      return {
+        found: true,
+        contactId: contact.id,
+        contact: {
+          id: contact.id,
+          firstName: contact.firstName,
+          lastName: contact.lastName,
+          accountId: contact.accountId,
+        },
+      };
+    }
+
+    return { found: false, contactId: null };
+  } catch (error: any) {
+    return { found: false, error: error.message };
+  }
+};
+
+export const createContact: ToolHandler = async (ctx, args) => {
+  if (!ctx.knex) {
+    throw new Error('Knex connection required for createContact');
+  }
+
+  const { firstName, lastName, email, phone, accountId } = args as {
+    firstName: string;
+    lastName: string;
+    email?: string;
+    phone?: string;
+    accountId?: string;
+  };
+
+  if (!firstName || !lastName) {
+    throw new Error('First name and last name are required');
+  }
+
+  try {
+    const contactId = randomUUID();
+    await ctx.knex('contacts').insert({
+      id: contactId,
+      firstName,
+      lastName,
+      accountId,
+      ownerId: ctx.userId,
+    });
+
+    return {
+      success: true,
+      contactId,
+      contact: {
+        id: contactId,
+        firstName,
+        lastName,
+        accountId,
+      },
+    };
+  } catch (error: any) {
+    return { success: false, error: error.message };
+  }
+};
+
+export const createPet: ToolHandler = async (ctx, args) => {
+  if (!ctx.knex) {
+    throw new Error('Knex connection required for createPet');
+  }
+
+  const { name, species, breed, age, ownerId } = args as {
+    name: string;
+    species: string;
+    breed?: string;
+    age?: number;
+    ownerId: string; // Contact ID
+  };
+
+  if (!name || !ownerId) {
+    throw new Error('Pet name and owner (contact) are required');
+  }
+
+  try {
+    const petId = randomUUID();
+    
+    // Get the accountId from the contact
+    const contact = await ctx.knex('contacts').where('id', ownerId).first();
+    
+    // Insert into dogs table
+    await ctx.knex('dogs').insert({
+      id: petId,
+      name,
+      ownerId,
+      accountId: contact?.accountId,
+    });
+
+    return {
+      success: true,
+      petId,
+      pet: { id: petId, name, ownerId, accountId: contact?.accountId },
+    };
+  } catch (error: any) {
+    return { success: false, error: error.message };
+  }
+};
+
+// Export all demo tools
+export const demoTools = {
+  findAccount,
+  createAccount,
+  findContact,
+  createContact,
+  createPet,
+};

backend/src/ai-processes/tools/tool-registry.ts

@@ -0,0 +1,89 @@
+import { Knex } from 'knex';
+import { AiToolConfig } from '../../models/ai-process.model';
+
+export interface ToolContext {
+  tenantId: string;
+  userId: string;
+  knex?: Knex;
+  authScopes?: string[];
+}
+
+export type ToolHandler = (
+  ctx: ToolContext,
+  args: Record<string, unknown>,
+) => Promise<Record<string, unknown>>;
+
+export interface ToolDefinition {
+  name: string;
+  description: string;
+  handler: ToolHandler;
+  inputSchema?: Record<string, unknown>;
+}
+
+const defaultTools: Record<string, ToolHandler> = {
+  findAccount: async () => ({ accountId: null, found: false }),
+  createAccount: async (_ctx, args) => ({ accountId: `acc_${Date.now()}`, args }),
+  findContact: async () => ({ contactId: null, found: false }),
+  createContact: async (_ctx, args) => ({ contactId: `con_${Date.now()}`, args }),
+  createPet: async (_ctx, args) => ({ petId: `pet_${Date.now()}`, args }),
+};
+
+const tenantAllowlist: Record<string, string[]> = {
+  default: Object.keys(defaultTools),
+};
+
+export class ToolRegistry {
+  private tools: Record<string, ToolHandler>;
+  private allowlist: Record<string, string[]>;
+  private dbAllowlistCache: Map<string, Set<string>> = new Map();
+
+  constructor(
+    tools: Record<string, ToolHandler> = defaultTools,
+    allowlist: Record<string, string[]> = tenantAllowlist,
+  ) {
+    this.tools = tools;
+    this.allowlist = allowlist;
+  }
+
+  registerTool(name: string, handler: ToolHandler) {
+    this.tools[name] = handler;
+  }
+
+  async loadTenantAllowlist(tenantId: string, knex: Knex) {
+    const configs = await AiToolConfig.query(knex)
+      .where('enabled', true);
+    
+    const allowed = new Set(configs.map((c) => c.toolName));
+    this.dbAllowlistCache.set(tenantId, allowed);
+    return allowed;
+  }
+
+  async isToolAllowed(tenantId: string, toolName: string, knex?: Knex) {
+    // Check database cache first
+    if (this.dbAllowlistCache.has(tenantId)) {
+      return this.dbAllowlistCache.get(tenantId)!.has(toolName);
+    }
+
+    // Load from database if knex provided
+    if (knex) {
+      const allowed = await this.loadTenantAllowlist(tenantId, knex);
+      return allowed.has(toolName);
+    }
+
+    // Fallback to static allowlist
+    const allowed = this.allowlist[tenantId] || this.allowlist.default || [];
+    return allowed.includes(toolName);
+  }
+
+  getTool(toolName: string): ToolHandler {
+    const tool = this.tools[toolName];
+    if (!tool) {
+      throw new Error(`Tool ${toolName} is not registered.`);
+    }
+    return tool;
+  }
+
+  getAllToolNames(): string[] {
+    return Object.keys(this.tools);
+  }
+}

backend/src/app.module.ts

@@ -7,6 +7,9 @@ import { RbacModule } from './rbac/rbac.module';
 import { ObjectModule } from './object/object.module';
 import { AppBuilderModule } from './app-builder/app-builder.module';
 import { PageLayoutModule } from './page-layout/page-layout.module';
+import { VoiceModule } from './voice/voice.module';
+import { AiAssistantModule } from './ai-assistant/ai-assistant.module';
+import { AiProcessesModule } from './ai-processes/ai-processes.module';
 
 @Module({
   imports: [
@@ -20,6 +23,9 @@ import { PageLayoutModule } from './page-layout/page-layout.module';
     ObjectModule,
     AppBuilderModule,
     PageLayoutModule,
+    VoiceModule,
+    AiAssistantModule,
+    AiProcessesModule,
   ],
 })
 export class AppModule {}

backend/src/auth/ability.factory.ts

@@ -1,207 +0,0 @@
-import { Injectable } from '@nestjs/common';
-import { Ability, AbilityBuilder, AbilityClass, ExtractSubjectType, InferSubjects, createMongoAbility } from '@casl/ability';
-import { User } from '../models/user.model';
-import { ObjectDefinition } from '../models/object-definition.model';
-import { FieldDefinition } from '../models/field-definition.model';
-import { RoleRule } from '../models/role-rule.model';
-import { RecordShare } from '../models/record-share.model';
-import { UserRole } from '../models/user-role.model';
-import { Knex } from 'knex';
-
-// Define actions
-export type Action = 'read' | 'create' | 'update' | 'delete' | 'share';
-
-// Define subjects - can be string (object type key) or model class
-export type Subjects = InferSubjects<any> | 'all';
-
-export type AppAbility = Ability<[Action, Subjects]>;
-
-@Injectable()
-export class AbilityFactory {
-  /**
-   * Build CASL Ability for a user
-   * Rules come from 3 layers:
-   * 1. Global object rules (from object_definitions + object_fields)
-   * 2. Role rules (from role_rules)
-   * 3. Share rules (from record_shares for this user)
-   */
-  async buildForUser(user: User, knex: Knex): Promise<AppAbility> {
-    const { can, cannot, build } = new AbilityBuilder<AppAbility>(
-      createMongoAbility as any,
-    );
-
-    // 1. Load global object rules
-    await this.addGlobalRules(user, knex, can, cannot);
-
-    // 2. Load role rules
-    await this.addRoleRules(user, knex, can);
-
-    // 3. Load share rules
-    await this.addShareRules(user, knex, can);
-
-    return build({
-      // Optional: detect subject type from instance
-      detectSubjectType: (item) => {
-        if (typeof item === 'string') return item;
-        return item.constructor?.name || 'unknown';
-      },
-    });
-  }
-
-  /**
-   * Add global rules from object_definitions and object_fields
-   */
-  private async addGlobalRules(
-    user: User,
-    knex: Knex,
-    can: any,
-    cannot: any,
-  ) {
-    const objectDefs = await knex<ObjectDefinition>('object_definitions').select('*');
-
-    for (const objDef of objectDefs) {
-      const subject = objDef.apiName;
-
-      // Handle public access
-      if (objDef.publicRead) {
-        can('read', subject);
-      }
-      if (objDef.publicCreate) {
-        can('create', subject);
-      }
-      if (objDef.publicUpdate) {
-        can('update', subject);
-      }
-      if (objDef.publicDelete) {
-        can('delete', subject);
-      }
-
-      // Handle owner-based access
-      if (objDef.accessModel === 'owner' || objDef.accessModel === 'mixed') {
-        const ownerCondition = { [objDef.ownerField]: user.id };
-        
-        can('read', subject, ownerCondition);
-        can('update', subject, ownerCondition);
-        can('delete', subject, ownerCondition);
-        can('share', subject, ownerCondition); // Owner can share their records
-      }
-
-      // Load field-level permissions for this object
-      const fields = await knex<FieldDefinition>('field_definitions')
-        .where('objectDefinitionId', objDef.id)
-        .select('*');
-
-      // Build field lists
-      const readableFields = fields
-        .filter((f) => f.defaultReadable)
-        .map((f) => f.apiName);
-      const writableFields = fields
-        .filter((f) => f.defaultWritable)
-        .map((f) => f.apiName);
-
-      // Add field-level rules if we have field restrictions
-      if (fields.length > 0) {
-        // For read, limit to readable fields
-        if (readableFields.length > 0) {
-          can('read', subject, readableFields);
-        }
-        // For update/create, limit to writable fields
-        if (writableFields.length > 0) {
-          can(['update', 'create'], subject, writableFields);
-        }
-      }
-    }
-  }
-
-  /**
-   * Add role-based rules from role_rules
-   */
-  private async addRoleRules(user: User, knex: Knex, can: any) {
-    // Get user's roles
-    const userRoles = await knex<UserRole>('user_roles')
-      .where('userId', user.id)
-      .select('roleId');
-
-    if (userRoles.length === 0) return;
-
-    const roleIds = userRoles.map((ur) => ur.roleId);
-
-    // Get all role rules for these roles
-    const roleRules = await knex<RoleRule>('role_rules')
-      .whereIn('roleId', roleIds)
-      .select('*');
-
-    for (const roleRule of roleRules) {
-      // Parse and add each rule from the JSON
-      const rules = roleRule.rulesJson;
-      if (Array.isArray(rules)) {
-        rules.forEach((rule) => {
-          if (rule.inverted) {
-            // Handle "cannot" rules
-            // CASL format: { action, subject, conditions?, fields?, inverted: true }
-            // We'd need to properly parse this - for now, skip inverted rules in factory
-          } else {
-            // Handle "can" rules
-            const { action, subject, conditions, fields } = rule;
-            
-            if (fields && fields.length > 0) {
-              can(action, subject, fields, conditions);
-            } else if (conditions) {
-              can(action, subject, conditions);
-            } else {
-              can(action, subject);
-            }
-          }
-        });
-      }
-    }
-  }
-
-  /**
-   * Add per-record sharing rules from record_shares
-   */
-  private async addShareRules(user: User, knex: Knex, can: any) {
-    const now = new Date();
-
-    // Get all active shares for this user (grantee)
-    const shares = await knex<RecordShare>('record_shares')
-      .where('granteeUserId', user.id)
-      .whereNull('revokedAt')
-      .where(function () {
-        this.whereNull('expiresAt').orWhere('expiresAt', '>', now);
-      })
-      .select('*');
-
-    // Also need to join with object_definitions to get the apiName (subject)
-    const sharesWithObjects = await knex('record_shares')
-      .join('object_definitions', 'record_shares.objectDefinitionId', 'object_definitions.id')
-      .where('record_shares.granteeUserId', user.id)
-      .whereNull('record_shares.revokedAt')
-      .where(function () {
-        this.whereNull('record_shares.expiresAt').orWhere('record_shares.expiresAt', '>', now);
-      })
-      .select(
-        'record_shares.*',
-        'object_definitions.apiName as objectApiName',
-      );
-
-    for (const share of sharesWithObjects) {
-      const subject = share.objectApiName;
-      const actions = Array.isArray(share.actions) ? share.actions : JSON.parse(share.actions);
-      const fields = share.fields ? (Array.isArray(share.fields) ? share.fields : JSON.parse(share.fields)) : null;
-
-      // Create condition: record must match the shared recordId
-      const condition = { id: share.recordId };
-
-      for (const action of actions) {
-        if (fields && fields.length > 0) {
-          // Field-scoped share
-          can(action, subject, fields, condition);
-        } else {
-          // Full record share
-          can(action, subject, condition);
-        }
-      }
-    }
-  }
-}

backend/src/auth/auth.module.ts

@@ -6,8 +6,6 @@ import { AuthService } from './auth.service';
 import { AuthController } from './auth.controller';
 import { JwtStrategy } from './jwt.strategy';
 import { TenantModule } from '../tenant/tenant.module';
-import { AbilityFactory } from './ability.factory';
-import { AbilitiesGuard } from './guards/abilities.guard';
 
 @Module({
   imports: [
@@ -21,8 +19,8 @@ import { AbilitiesGuard } from './guards/abilities.guard';
       }),
     }),
   ],
-  providers: [AuthService, JwtStrategy, AbilityFactory, AbilitiesGuard],
+  providers: [AuthService, JwtStrategy],
   controllers: [AuthController],
-  exports: [AuthService, AbilityFactory, AbilitiesGuard],
+  exports: [AuthService],
 })
 export class AuthModule {}

backend/src/auth/decorators/auth.decorators.ts

@@ -1,24 +0,0 @@
-import { createParamDecorator, ExecutionContext } from '@nestjs/common';
-import { AppAbility } from '../ability.factory';
-
-/**
- * Decorator to inject the current user's ability into a route handler
- * Usage: @CurrentAbility() ability: AppAbility
- */
-export const CurrentAbility = createParamDecorator(
-  (data: unknown, ctx: ExecutionContext): AppAbility => {
-    const request = ctx.switchToHttp().getRequest();
-    return request.ability;
-  },
-);
-
-/**
- * Decorator to inject the current user into a route handler
- * Usage: @CurrentUser() user: User
- */
-export const CurrentUser = createParamDecorator(
-  (data: unknown, ctx: ExecutionContext) => {
-    const request = ctx.switchToHttp().getRequest();
-    return request.user;
-  },
-);

backend/src/auth/decorators/check-ability.decorator.ts

@@ -1,10 +0,0 @@
-import { SetMetadata } from '@nestjs/common';
-import { Action } from '../ability.factory';
-import { CHECK_ABILITY_KEY, RequiredRule } from '../guards/abilities.guard';
-
-/**
- * Decorator to check abilities
- * Usage: @CheckAbility({ action: 'read', subject: 'Post' })
- */
-export const CheckAbility = (...rules: RequiredRule[]) =>
-  SetMetadata(CHECK_ABILITY_KEY, rules);

backend/src/auth/guards/abilities.guard.ts

@@ -1,51 +0,0 @@
-import { Injectable, CanActivate, ExecutionContext, ForbiddenException } from '@nestjs/common';
-import { Reflector } from '@nestjs/core';
-import { Action, AppAbility } from '../ability.factory';
-
-export interface RequiredRule {
-  action: Action;
-  subject: string;
-}
-
-/**
- * Key for metadata
- */
-export const CHECK_ABILITY_KEY = 'check_ability';
-
-/**
- * Guard that checks CASL abilities
- * Use with @CheckAbility() decorator
- */
-@Injectable()
-export class AbilitiesGuard implements CanActivate {
-  constructor(private reflector: Reflector) {}
-
-  async canActivate(context: ExecutionContext): Promise<boolean> {
-    const rules = this.reflector.get<RequiredRule[]>(
-      CHECK_ABILITY_KEY,
-      context.getHandler(),
-    ) || [];
-
-    if (rules.length === 0) {
-      return true; // No rules specified, allow
-    }
-
-    const request = context.switchToHttp().getRequest();
-    const ability: AppAbility = request.ability;
-
-    if (!ability) {
-      throw new ForbiddenException('Ability not found on request');
-    }
-
-    // Check all rules
-    for (const rule of rules) {
-      if (!ability.can(rule.action, rule.subject)) {
-        throw new ForbiddenException(
-          `You don't have permission to ${rule.action} ${rule.subject}`,
-        );
-      }
-    }
-
-    return true;
-  }
-}

backend/src/auth/middleware/ability.middleware.ts

@@ -1,24 +0,0 @@
-import { Injectable, NestMiddleware, Inject } from '@nestjs/common';
-import { Request, Response, NextFunction } from 'express';
-import { AbilityFactory } from '../ability.factory';
-import { Knex } from 'knex';
-
-/**
- * Middleware to build and attach CASL ability to request
- * Must run after authentication middleware
- */
-@Injectable()
-export class AbilityMiddleware implements NestMiddleware {
-  constructor(
-    private readonly abilityFactory: AbilityFactory,
-    @Inject('KnexConnection') private readonly knex: Knex,
-  ) {}
-
-  async use(req: Request & { user?: any; ability?: any }, res: Response, next: NextFunction) {
-    if (req.user) {
-      // Build ability for authenticated user
-      req.ability = await this.abilityFactory.buildForUser(req.user, this.knex);
-    }
-    next();
-  }
-}

backend/src/auth/query-scope.util.ts

@@ -1,145 +0,0 @@
-import { QueryBuilder, Model } from 'objection';
-import { User } from '../models/user.model';
-import { ObjectDefinition } from '../models/object-definition.model';
-import { Knex } from 'knex';
-
-/**
- * Query scoping utilities for authorization
- * Apply SQL-level filtering to ensure users only see records they have access to
- */
-
-export interface AuthScopeOptions {
-  user: User;
-  objectDefinition: ObjectDefinition;
-  action: 'read' | 'update' | 'delete';
-  knex: Knex;
-}
-
-/**
- * Apply authorization scope to a query builder
- * This implements the SQL equivalent of the CASL ability checks
- * 
- * Rules:
- * 1. If object is public_{action} => allow all
- * 2. If object is owner/mixed => allow owned OR shared
- */
-export function applyAuthScope<M extends Model>(
-  query: QueryBuilder<M, M[]>,
-  options: AuthScopeOptions,
-): QueryBuilder<M, M[]> {
-  const { user, objectDefinition, action, knex } = options;
-
-  // If public access for this action, no restrictions
-  if (
-    (action === 'read' && objectDefinition.publicRead) ||
-    (action === 'update' && objectDefinition.publicUpdate) ||
-    (action === 'delete' && objectDefinition.publicDelete)
-  ) {
-    return query;
-  }
-
-  // Otherwise, apply owner + share logic
-  const ownerField = objectDefinition.ownerField || 'ownerId';
-  const tableName = query.modelClass().tableName;
-
-  return query.where((builder) => {
-    // Owner condition
-    builder.where(`${tableName}.${ownerField}`, user.id);
-
-    // OR shared condition
-    builder.orWhereExists((subquery) => {
-      subquery
-        .from('record_shares')
-        .join('object_definitions', 'record_shares.object_definition_id', 'object_definitions.id')
-        .whereRaw('record_shares.record_id = ??', [`${tableName}.id`])
-        .where('record_shares.grantee_user_id', user.id)
-        .where('object_definitions.id', objectDefinition.id)
-        .whereNull('record_shares.revoked_at')
-        .where(function () {
-          this.whereNull('record_shares.expires_at')
-            .orWhere('record_shares.expires_at', '>', knex.fn.now());
-        })
-        .whereRaw("JSON_CONTAINS(record_shares.actions, ?)", [JSON.stringify(action)]);
-    });
-  });
-}
-
-/**
- * Apply read scope - most common use case
- */
-export function applyReadScope<M extends Model>(
-  query: QueryBuilder<M, M[]>,
-  user: User,
-  objectDefinition: ObjectDefinition,
-  knex: Knex,
-): QueryBuilder<M, M[]> {
-  return applyAuthScope(query, { user, objectDefinition, action: 'read', knex });
-}
-
-/**
- * Apply update scope
- */
-export function applyUpdateScope<M extends Model>(
-  query: QueryBuilder<M, M[]>,
-  user: User,
-  objectDefinition: ObjectDefinition,
-  knex: Knex,
-): QueryBuilder<M, M[]> {
-  return applyAuthScope(query, { user, objectDefinition, action: 'update', knex });
-}
-
-/**
- * Apply delete scope
- */
-export function applyDeleteScope<M extends Model>(
-  query: QueryBuilder<M, M[]>,
-  user: User,
-  objectDefinition: ObjectDefinition,
-  knex: Knex,
-): QueryBuilder<M, M[]> {
-  return applyAuthScope(query, { user, objectDefinition, action: 'delete', knex });
-}
-
-/**
- * Check if user can access a specific record
- * This is for single-record operations
- */
-export async function canAccessRecord(
-  recordId: string,
-  user: User,
-  objectDefinition: ObjectDefinition,
-  action: 'read' | 'update' | 'delete',
-  knex: Knex,
-): Promise<boolean> {
-  // If public access for this action
-  if (
-    (action === 'read' && objectDefinition.publicRead) ||
-    (action === 'update' && objectDefinition.publicUpdate) ||
-    (action === 'delete' && objectDefinition.publicDelete)
-  ) {
-    return true;
-  }
-
-  const ownerField = objectDefinition.ownerField || 'ownerId';
-  
-  // Check if user owns the record (we need the table name, which we can't easily get here)
-  // This function is meant to be used with a fetched record
-  // For now, we'll check shares only
-  
-  // Check if there's a valid share
-  const now = new Date();
-  const share = await knex('record_shares')
-    .where({
-      objectDefinitionId: objectDefinition.id,
-      recordId: recordId,
-      granteeUserId: user.id,
-    })
-    .whereNull('revokedAt')
-    .where(function () {
-      this.whereNull('expiresAt').orWhere('expiresAt', '>', now);
-    })
-    .whereRaw("JSON_CONTAINS(actions, ?)", [JSON.stringify(action)])
-    .first();
-
-  return !!share;
-}

backend/src/main.ts

@@ -3,13 +3,15 @@ import {
   FastifyAdapter,
   NestFastifyApplication,
 } from '@nestjs/platform-fastify';
-import { ValidationPipe } from '@nestjs/common';
+import { ValidationPipe, Logger } from '@nestjs/common';
 import { AppModule } from './app.module';
+import { VoiceService } from './voice/voice.service';
+import { AudioConverterService } from './voice/audio-converter.service';
 
 async function bootstrap() {
   const app = await NestFactory.create<NestFastifyApplication>(
     AppModule,
-    new FastifyAdapter(),
+    new FastifyAdapter({ logger: true }),
   );
 
   // Global validation pipe
@@ -33,6 +35,145 @@ async function bootstrap() {
   const port = process.env.PORT || 3000;
   await app.listen(port, '0.0.0.0');
 
+  // After app is listening, register WebSocket handler
+  const fastifyInstance = app.getHttpAdapter().getInstance();
+  const logger = new Logger('MediaStreamWS');
+  const voiceService = app.get(VoiceService);
+  const audioConverter = app.get(AudioConverterService);
+  
+  const WebSocketServer = require('ws').Server;
+  const wss = new WebSocketServer({ noServer: true });
+
+  // Handle WebSocket upgrades at the server level
+  const server = (fastifyInstance.server as any);
+  
+  // Track active Media Streams connections: streamSid -> WebSocket
+  const mediaStreams: Map<string, any> = new Map();
+  
+  server.on('upgrade', (request: any, socket: any, head: any) => {
+    if (request.url === '/api/voice/media-stream') {
+      logger.log('=== MEDIA STREAM WEBSOCKET UPGRADE REQUEST ===');
+      logger.log(`Path: ${request.url}`);
+      
+      wss.handleUpgrade(request, socket, head, (ws: any) => {
+        logger.log('=== MEDIA STREAM WEBSOCKET UPGRADED SUCCESSFULLY ===');
+        handleMediaStreamSocket(ws);
+      });
+    }
+  });
+  
+  async function handleMediaStreamSocket(ws: any) {
+    let streamSid: string | null = null;
+    let callSid: string | null = null;
+    let tenantDomain: string | null = null;
+    let mediaPacketCount = 0;
+
+    ws.on('message', async (message: Buffer) => {
+      try {
+        const msg = JSON.parse(message.toString());
+
+        switch (msg.event) {
+          case 'connected':
+            logger.log('=== MEDIA STREAM EVENT: CONNECTED ===');
+            logger.log(`Protocol: ${msg.protocol}`);
+            logger.log(`Version: ${msg.version}`);
+            break;
+
+          case 'start':
+            streamSid = msg.streamSid;
+            callSid = msg.start.callSid;
+            tenantDomain = msg.start.customParameters?.tenantId || 'tenant1';
+
+            logger.log(`=== MEDIA STREAM EVENT: START ===`);
+            logger.log(`StreamSid: ${streamSid}`);
+            logger.log(`CallSid: ${callSid}`);
+            logger.log(`Tenant: ${tenantDomain}`);
+            logger.log(`MediaFormat: ${JSON.stringify(msg.start.mediaFormat)}`);
+
+            mediaStreams.set(streamSid, ws);
+            logger.log(`Stored WebSocket for streamSid: ${streamSid}. Total active streams: ${mediaStreams.size}`);
+
+            // Initialize OpenAI Realtime connection
+            logger.log(`Initializing OpenAI Realtime for call ${callSid}...`);
+            try {
+              await voiceService.initializeOpenAIRealtime({
+                callSid,
+                tenantId: tenantDomain,
+                userId: msg.start.customParameters?.userId || 'system',
+              });
+              logger.log(`✓ OpenAI Realtime initialized for call ${callSid}`);
+            } catch (error: any) {
+              logger.error(`Failed to initialize OpenAI: ${error.message}`);
+            }
+            break;
+
+          case 'media':
+            mediaPacketCount++;
+            // Only log every 500 packets to reduce noise
+            if (mediaPacketCount % 500 === 0) {
+              logger.log(`Received media packet #${mediaPacketCount} for StreamSid: ${streamSid}`);
+            }
+
+            if (!callSid || !tenantDomain) {
+              logger.warn('Received media before start event');
+              break;
+            }
+
+            try {
+              // Convert Twilio audio (μ-law 8kHz) to OpenAI format (PCM16 24kHz)
+              const twilioAudio = msg.media.payload;
+              const openaiAudio = audioConverter.twilioToOpenAI(twilioAudio);
+
+              // Send audio to OpenAI Realtime API
+              await voiceService.sendAudioToOpenAI(callSid, openaiAudio);
+            } catch (error: any) {
+              logger.error(`Error processing media: ${error.message}`);
+            }
+            break;
+
+          case 'stop':
+            logger.log(`=== MEDIA STREAM EVENT: STOP ===`);
+            logger.log(`StreamSid: ${streamSid}`);
+            logger.log(`Total media packets received: ${mediaPacketCount}`);
+
+            if (streamSid) {
+              mediaStreams.delete(streamSid);
+              logger.log(`Removed WebSocket for streamSid: ${streamSid}`);
+            }
+
+            // Clean up OpenAI connection
+            if (callSid) {
+              try {
+                logger.log(`Cleaning up OpenAI connection for call ${callSid}...`);
+                await voiceService.cleanupOpenAIConnection(callSid);
+                logger.log(`✓ OpenAI connection cleaned up`);
+              } catch (error: any) {
+                logger.error(`Failed to cleanup OpenAI: ${error.message}`);
+              }
+            }
+            break;
+
+          default:
+            logger.debug(`Unknown media stream event: ${msg.event}`);
+        }
+      } catch (error: any) {
+        logger.error(`Error processing media stream message: ${error.message}`);
+      }
+    });
+
+    ws.on('close', () => {
+      logger.log(`=== MEDIA STREAM WEBSOCKET CLOSED ===`);
+      if (streamSid) {
+        mediaStreams.delete(streamSid);
+      }
+    });
+
+    ws.on('error', (error: Error) => {
+      logger.error(`=== MEDIA STREAM WEBSOCKET ERROR ===`);
+      logger.error(`Error message: ${error.message}`);
+    });
+  }
+
   console.log(`🚀 Application is running on: http://localhost:${port}/api`);
 }
 

backend/src/migration/custom-migration.service.ts

@@ -1,5 +1,5 @@
 import { Injectable, Logger } from '@nestjs/common';
-import type { Knex } from 'knex';
+import { Knex } from 'knex';
 
 export interface CustomMigrationRecord {
   id: string;

backend/src/models/ai-chat.model.ts

@@ -0,0 +1,63 @@
+import { randomUUID } from 'crypto';
+import { snakeCaseMappers } from 'objection';
+import { BaseModel } from './base.model';
+
+export class AiChatSession extends BaseModel {
+  static tableName = 'ai_chat_sessions';
+  static columnNameMappers = snakeCaseMappers();
+
+  id!: string;
+  userId!: string;
+  createdAt!: Date;
+
+  $beforeInsert() {
+    this.id = this.id || randomUUID();
+    this.createdAt = this.createdAt || new Date();
+  }
+
+  $beforeUpdate() {}
+
+  static get relationMappings() {
+    return {
+      messages: {
+        relation: BaseModel.HasManyRelation,
+        modelClass: AiChatMessage,
+        join: {
+          from: 'ai_chat_sessions.id',
+          to: 'ai_chat_messages.session_id',
+        },
+      },
+    };
+  }
+}
+
+export class AiChatMessage extends BaseModel {
+  static tableName = 'ai_chat_messages';
+  static columnNameMappers = snakeCaseMappers();
+
+  id!: string;
+  sessionId!: string;
+  role!: string;
+  content!: string;
+  createdAt!: Date;
+
+  $beforeInsert() {
+    this.id = this.id || randomUUID();
+    this.createdAt = this.createdAt || new Date();
+  }
+
+  $beforeUpdate() {}
+
+  static get relationMappings() {
+    return {
+      session: {
+        relation: BaseModel.BelongsToOneRelation,
+        modelClass: AiChatSession,
+        join: {
+          from: 'ai_chat_messages.session_id',
+          to: 'ai_chat_sessions.id',
+        },
+      },
+    };
+  }
+}

backend/src/models/ai-process.model.ts

@@ -0,0 +1,164 @@
+import { randomUUID } from 'crypto';
+import { QueryContext, snakeCaseMappers } from 'objection';
+import { BaseModel } from './base.model';
+
+export class AiProcess extends BaseModel {
+  static tableName = 'ai_processes';
+  static columnNameMappers = snakeCaseMappers();
+
+  id!: string;
+  name!: string;
+  description?: string;
+  latestVersion!: number;
+  createdBy!: string;
+  createdAt!: Date;
+  updatedAt!: Date;
+
+  $beforeInsert(queryContext: QueryContext) {
+    this.id = this.id || randomUUID();
+    super.$beforeInsert(queryContext);
+  }
+
+  static get relationMappings() {
+    return {
+      versions: {
+        relation: BaseModel.HasManyRelation,
+        modelClass: AiProcessVersion,
+        join: {
+          from: 'ai_processes.id',
+          to: 'ai_process_versions.process_id',
+        },
+      },
+      runs: {
+        relation: BaseModel.HasManyRelation,
+        modelClass: AiProcessRun,
+        join: {
+          from: 'ai_processes.id',
+          to: 'ai_process_runs.process_id',
+        },
+      },
+    };
+  }
+}
+
+export class AiProcessVersion extends BaseModel {
+  static tableName = 'ai_process_versions';
+  static columnNameMappers = snakeCaseMappers();
+  static jsonAttributes = ['graphJson', 'compiledJson'];
+
+  id!: string;
+  processId!: string;
+  version!: number;
+  graphJson!: Record<string, unknown>;
+  compiledJson!: Record<string, unknown>;
+  createdBy!: string;
+  createdAt!: Date;
+
+  $beforeInsert() {
+    this.id = this.id || randomUUID();
+    this.createdAt = this.createdAt || new Date();
+  }
+
+  $beforeUpdate() {}
+
+  static get relationMappings() {
+    return {
+      process: {
+        relation: BaseModel.BelongsToOneRelation,
+        modelClass: AiProcess,
+        join: {
+          from: 'ai_process_versions.process_id',
+          to: 'ai_processes.id',
+        },
+      },
+    };
+  }
+}
+
+export class AiProcessRun extends BaseModel {
+  static tableName = 'ai_process_runs';
+  static columnNameMappers = snakeCaseMappers();
+  static jsonAttributes = ['inputJson', 'outputJson', 'errorJson', 'stateJson'];
+
+  id!: string;
+  processId!: string;
+  version!: number;
+  status!: string;
+  inputJson!: Record<string, unknown>;
+  outputJson?: Record<string, unknown> | null;
+  errorJson?: Record<string, unknown> | null;
+  stateJson?: Record<string, unknown>;
+  currentNodeId?: string | null;
+  startedAt?: Date;
+  endedAt?: Date | null;
+
+  $beforeInsert() {
+    this.id = this.id || randomUUID();
+    this.startedAt = this.startedAt || new Date();
+  }
+
+  $beforeUpdate() {}
+
+  static get relationMappings() {
+    return {
+      process: {
+        relation: BaseModel.BelongsToOneRelation,
+        modelClass: AiProcess,
+        join: {
+          from: 'ai_process_runs.process_id',
+          to: 'ai_processes.id',
+        },
+      },
+    };
+  }
+}
+
+export class AiAuditEvent extends BaseModel {
+  static tableName = 'ai_audit_events';
+  static columnNameMappers = snakeCaseMappers();
+  static jsonAttributes = ['payloadJson'];
+
+  id!: string;
+  runId!: string;
+  eventType!: string;
+  payloadJson!: Record<string, unknown>;
+  createdAt!: Date;
+
+  $beforeInsert() {
+    this.id = this.id || randomUUID();
+    this.createdAt = this.createdAt || new Date();
+  }
+
+  $beforeUpdate() {}
+
+  static get relationMappings() {
+    return {
+      run: {
+        relation: BaseModel.BelongsToOneRelation,
+        modelClass: AiProcessRun,
+        join: {
+          from: 'ai_audit_events.run_id',
+          to: 'ai_process_runs.id',
+        },
+      },
+    };
+  }
+}
+
+export class AiToolConfig extends BaseModel {
+  static tableName = 'ai_tool_configs';
+  static columnNameMappers = snakeCaseMappers();
+  static jsonAttributes = ['configJson'];
+
+  id!: string;
+  toolName!: string;
+  enabled!: boolean;
+  configJson?: Record<string, unknown>;
+  createdAt!: Date;
+  updatedAt!: Date;
+
+  $beforeInsert(queryContext: QueryContext) {
+    this.id = this.id || randomUUID();
+    super.$beforeInsert(queryContext);
+  }
+}

backend/src/models/base.model.ts

@@ -1,7 +1,38 @@
-import { Model, ModelOptions, QueryContext, snakeCaseMappers } from 'objection';
+import { Model, ModelOptions, QueryContext } from 'objection';
 
 export class BaseModel extends Model {
-  static columnNameMappers = snakeCaseMappers();
+  /**
+   * Use a minimal column mapper: keep property names as-is, but handle
+   * timestamp fields that are stored as created_at/updated_at in the DB.
+   */
+  static columnNameMappers = {
+    parse(dbRow: Record<string, any>) {
+      const mapped: Record<string, any> = {};
+      for (const [key, value] of Object.entries(dbRow || {})) {
+        if (key === 'created_at') {
+          mapped.createdAt = value;
+        } else if (key === 'updated_at') {
+          mapped.updatedAt = value;
+        } else {
+          mapped[key] = value;
+        }
+      }
+      return mapped;
+    },
+    format(model: Record<string, any>) {
+      const mapped: Record<string, any> = {};
+      for (const [key, value] of Object.entries(model || {})) {
+        if (key === 'createdAt') {
+          mapped.created_at = value;
+        } else if (key === 'updatedAt') {
+          mapped.updated_at = value;
+        } else {
+          mapped[key] = value;
+        }
+      }
+      return mapped;
+    },
+  };
 
   id: string;
   createdAt: Date;

backend/src/models/contact-detail.model.ts

@@ -0,0 +1,33 @@
+import { BaseModel } from './base.model';
+
+export class ContactDetail extends BaseModel {
+  static tableName = 'contact_details';
+
+  id!: string;
+  relatedObjectType!: 'Account' | 'Contact';
+  relatedObjectId!: string;
+  detailType!: string;
+  label?: string;
+  value!: string;
+  isPrimary!: boolean;
+
+  // Provide optional relations for each supported parent type.
+  static relationMappings = {
+    account: {
+      relation: BaseModel.BelongsToOneRelation,
+      modelClass: 'account.model',
+      join: {
+        from: 'contact_details.relatedObjectId',
+        to: 'accounts.id',
+      },
+    },
+    contact: {
+      relation: BaseModel.BelongsToOneRelation,
+      modelClass: 'contact.model',
+      join: {
+        from: 'contact_details.relatedObjectId',
+        to: 'contacts.id',
+      },
+    },
+  };
+}

backend/src/models/contact.model.ts

@@ -0,0 +1,30 @@
+import { BaseModel } from './base.model';
+
+export class Contact extends BaseModel {
+  static tableName = 'contacts';
+
+  id!: string;
+  firstName!: string;
+  lastName!: string;
+  accountId!: string;
+  ownerId?: string;
+
+  static relationMappings = {
+    account: {
+      relation: BaseModel.BelongsToOneRelation,
+      modelClass: 'account.model',
+      join: {
+        from: 'contacts.accountId',
+        to: 'accounts.id',
+      },
+    },
+    owner: {
+      relation: BaseModel.BelongsToOneRelation,
+      modelClass: 'user.model',
+      join: {
+        from: 'contacts.ownerId',
+        to: 'users.id',
+      },
+    },
+  };
+}

backend/src/models/field-definition.model.ts

@@ -30,6 +30,8 @@ export interface UIMetadata {
   step?: number; // For number
   accept?: string; // For file/image
   relationDisplayField?: string; // Which field to display for relations
+  relationObjects?: string[]; // For polymorphic relations
+  relationTypeField?: string; // Field API name storing the selected relation type
   
   // Formatting
   format?: string; // Date format, number format, etc.
@@ -64,9 +66,6 @@ export class FieldDefinition extends BaseModel {
   isCustom!: boolean;
   displayOrder!: number;
   uiMetadata?: UIMetadata;
-  // Field-level permissions
-  defaultReadable!: boolean;
-  defaultWritable!: boolean;
 
   static relationMappings = {
     objectDefinition: {
@@ -77,5 +76,13 @@ export class FieldDefinition extends BaseModel {
         to: 'object_definitions.id',
       },
     },
+    rolePermissions: {
+      relation: BaseModel.HasManyRelation,
+      modelClass: () => require('./role-field-permission.model').RoleFieldPermission,
+      join: {
+        from: 'field_definitions.id',
+        to: 'role_field_permissions.fieldDefinitionId',
+      },
+    },
   };
 }

backend/src/models/object-definition.model.ts

@@ -10,15 +10,11 @@ export class ObjectDefinition extends BaseModel {
   description?: string;
   isSystem: boolean;
   isCustom: boolean;
-  // Authorization fields
+  orgWideDefault: 'private' | 'public_read' | 'public_read_write';
-  accessModel: 'public' | 'owner' | 'mixed';
-  publicRead: boolean;
-  publicCreate: boolean;
-  publicUpdate: boolean;
-  publicDelete: boolean;
-  ownerField: string;
   createdAt: Date;
   updatedAt: Date;
+  fields?: any[];
+  rolePermissions?: any[];
 
   static get jsonSchema() {
     return {
@@ -32,19 +28,14 @@ export class ObjectDefinition extends BaseModel {
         description: { type: 'string' },
         isSystem: { type: 'boolean' },
         isCustom: { type: 'boolean' },
-        accessModel: { type: 'string', enum: ['public', 'owner', 'mixed'] },
+        orgWideDefault: { type: 'string', enum: ['private', 'public_read', 'public_read_write'] },
-        publicRead: { type: 'boolean' },
-        publicCreate: { type: 'boolean' },
-        publicUpdate: { type: 'boolean' },
-        publicDelete: { type: 'boolean' },
-        ownerField: { type: 'string' },
       },
     };
   }
 
   static get relationMappings() {
     const { FieldDefinition } = require('./field-definition.model');
-    const { RecordShare } = require('./record-share.model');
+    const { RoleObjectPermission } = require('./role-object-permission.model');
 
     return {
       fields: {
@@ -55,12 +46,12 @@ export class ObjectDefinition extends BaseModel {
           to: 'field_definitions.objectDefinitionId',
         },
       },
-      recordShares: {
+      rolePermissions: {
         relation: BaseModel.HasManyRelation,
-        modelClass: RecordShare,
+        modelClass: RoleObjectPermission,
         join: {
           from: 'object_definitions.id',
-          to: 'record_shares.objectDefinitionId',
+          to: 'role_object_permissions.objectDefinitionId',
         },
       },
     };

backend/src/models/record-share.model.ts

@@ -1,39 +1,80 @@
 import { BaseModel } from './base.model';
 
+export interface RecordShareAccessLevel {
+  canRead: boolean;
+  canEdit: boolean;
+  canDelete: boolean;
+}
+
 export class RecordShare extends BaseModel {
   static tableName = 'record_shares';
 
+  // Don't use snake_case mapping since DB columns are already camelCase
+  static get columnNameMappers() {
+    return {
+      parse(obj: any) {
+        return obj;
+      },
+      format(obj: any) {
+        return obj;
+      },
+    };
+  }
+
+  // Don't auto-set timestamps - let DB defaults handle them
+  $beforeInsert() {
+    // Don't call super - skip BaseModel's timestamp logic
+  }
+
+  $beforeUpdate() {
+    // Don't call super - skip BaseModel's timestamp logic
+  }
+
   id!: string;
   objectDefinitionId!: string;
   recordId!: string;
   granteeUserId!: string;
   grantedByUserId!: string;
-  actions!: any; // JSON field - will be string[] when parsed
+  accessLevel!: RecordShareAccessLevel;
-  fields?: any; // JSON field - will be string[] when parsed
   expiresAt?: Date;
   revokedAt?: Date;
   createdAt!: Date;
+  updatedAt!: Date;
 
   static get jsonSchema() {
     return {
       type: 'object',
-      required: ['objectDefinitionId', 'recordId', 'granteeUserId', 'grantedByUserId', 'actions'],
+      required: ['objectDefinitionId', 'recordId', 'granteeUserId', 'grantedByUserId', 'accessLevel'],
       properties: {
         id: { type: 'string' },
         objectDefinitionId: { type: 'string' },
         recordId: { type: 'string' },
         granteeUserId: { type: 'string' },
         grantedByUserId: { type: 'string' },
-        actions: { 
+        accessLevel: {
-          type: 'array',
+          type: 'object',
-          items: { type: 'string' },
+          properties: {
+            canRead: { type: 'boolean' },
+            canEdit: { type: 'boolean' },
+            canDelete: { type: 'boolean' },
+          },
         },
-        fields: { 
+        expiresAt: {
-          type: ['array', 'null'],
+          anyOf: [
-          items: { type: 'string' },
+            { type: 'string', format: 'date-time' },
+            { type: 'null' },
+            { type: 'object' } // Allow Date objects
+          ]
         },
-        expiresAt: { type: ['string', 'null'], format: 'date-time' },
+        revokedAt: {
-        revokedAt: { type: ['string', 'null'], format: 'date-time' },
+          anyOf: [
+            { type: 'string', format: 'date-time' },
+            { type: 'null' },
+            { type: 'object' } // Allow Date objects
+          ]
+        },
+        createdAt: { type: ['string', 'object'], format: 'date-time' },
+        updatedAt: { type: ['string', 'object'], format: 'date-time' },
       },
     };
   }
@@ -69,11 +110,4 @@ export class RecordShare extends BaseModel {
       },
     };
   }
-
-  // Check if share is currently valid
-  isValid(): boolean {
-    if (this.revokedAt) return false;
-    if (this.expiresAt && new Date(this.expiresAt) < new Date()) return false;
-    return true;
-  }
 }

backend/src/models/role-field-permission.model.ts

@@ -0,0 +1,51 @@
+import { BaseModel } from './base.model';
+
+export class RoleFieldPermission extends BaseModel {
+  static tableName = 'role_field_permissions';
+
+  id!: string;
+  roleId!: string;
+  fieldDefinitionId!: string;
+  canRead!: boolean;
+  canEdit!: boolean;
+  createdAt!: Date;
+  updatedAt!: Date;
+
+  static get jsonSchema() {
+    return {
+      type: 'object',
+      required: ['roleId', 'fieldDefinitionId'],
+      properties: {
+        id: { type: 'string' },
+        roleId: { type: 'string' },
+        fieldDefinitionId: { type: 'string' },
+        canRead: { type: 'boolean' },
+        canEdit: { type: 'boolean' },
+      },
+    };
+  }
+
+  static get relationMappings() {
+    const { Role } = require('./role.model');
+    const { FieldDefinition } = require('./field-definition.model');
+
+    return {
+      role: {
+        relation: BaseModel.BelongsToOneRelation,
+        modelClass: Role,
+        join: {
+          from: 'role_field_permissions.roleId',
+          to: 'roles.id',
+        },
+      },
+      fieldDefinition: {
+        relation: BaseModel.BelongsToOneRelation,
+        modelClass: FieldDefinition,
+        join: {
+          from: 'role_field_permissions.fieldDefinitionId',
+          to: 'field_definitions.id',
+        },
+      },
+    };
+  }
+}

backend/src/models/role-object-permission.model.ts

@@ -0,0 +1,59 @@
+import { BaseModel } from './base.model';
+
+export class RoleObjectPermission extends BaseModel {
+  static tableName = 'role_object_permissions';
+
+  id!: string;
+  roleId!: string;
+  objectDefinitionId!: string;
+  canCreate!: boolean;
+  canRead!: boolean;
+  canEdit!: boolean;
+  canDelete!: boolean;
+  canViewAll!: boolean;
+  canModifyAll!: boolean;
+  createdAt!: Date;
+  updatedAt!: Date;
+
+  static get jsonSchema() {
+    return {
+      type: 'object',
+      required: ['roleId', 'objectDefinitionId'],
+      properties: {
+        id: { type: 'string' },
+        roleId: { type: 'string' },
+        objectDefinitionId: { type: 'string' },
+        canCreate: { type: 'boolean' },
+        canRead: { type: 'boolean' },
+        canEdit: { type: 'boolean' },
+        canDelete: { type: 'boolean' },
+        canViewAll: { type: 'boolean' },
+        canModifyAll: { type: 'boolean' },
+      },
+    };
+  }
+
+  static get relationMappings() {
+    const { Role } = require('./role.model');
+    const { ObjectDefinition } = require('./object-definition.model');
+
+    return {
+      role: {
+        relation: BaseModel.BelongsToOneRelation,
+        modelClass: Role,
+        join: {
+          from: 'role_object_permissions.roleId',
+          to: 'roles.id',
+        },
+      },
+      objectDefinition: {
+        relation: BaseModel.BelongsToOneRelation,
+        modelClass: ObjectDefinition,
+        join: {
+          from: 'role_object_permissions.objectDefinitionId',
+          to: 'object_definitions.id',
+        },
+      },
+    };
+  }
+}

backend/src/models/role-rule.model.ts

@@ -1,38 +0,0 @@
-import { BaseModel } from './base.model';
-
-export class RoleRule extends BaseModel {
-  static tableName = 'role_rules';
-
-  id: string;
-  roleId: string;
-  rulesJson: any[]; // Array of CASL rules
-  createdAt: Date;
-  updatedAt: Date;
-
-  static get jsonSchema() {
-    return {
-      type: 'object',
-      required: ['roleId', 'rulesJson'],
-      properties: {
-        id: { type: 'string' },
-        roleId: { type: 'string' },
-        rulesJson: { type: 'array' },
-      },
-    };
-  }
-
-  static get relationMappings() {
-    const { Role } = require('./role.model');
-
-    return {
-      role: {
-        relation: BaseModel.BelongsToOneRelation,
-        modelClass: Role,
-        join: {
-          from: 'role_rules.roleId',
-          to: 'roles.id',
-        },
-      },
-    };
-  }
-}

backend/src/models/role.model.ts

@@ -27,7 +27,8 @@ export class Role extends BaseModel {
     const { RolePermission } = require('./role-permission.model');
     const { Permission } = require('./permission.model');
     const { User } = require('./user.model');
-    const { RoleRule } = require('./role-rule.model');
+    const { RoleObjectPermission } = require('./role-object-permission.model');
+    const { RoleFieldPermission } = require('./role-field-permission.model');
 
     return {
       rolePermissions: {
@@ -62,12 +63,20 @@ export class Role extends BaseModel {
           to: 'users.id',
         },
       },
-      roleRules: {
+      objectPermissions: {
         relation: BaseModel.HasManyRelation,
-        modelClass: RoleRule,
+        modelClass: RoleObjectPermission,
         join: {
           from: 'roles.id',
-          to: 'role_rules.roleId',
+          to: 'role_object_permissions.roleId',
+        },
+      },
+      fieldPermissions: {
+        relation: BaseModel.HasManyRelation,
+        modelClass: RoleFieldPermission,
+        join: {
+          from: 'roles.id',
+          to: 'role_field_permissions.roleId',
         },
       },
     };

backend/src/models/user.model.ts

@@ -30,7 +30,6 @@ export class User extends BaseModel {
   static get relationMappings() {
     const { UserRole } = require('./user-role.model');
     const { Role } = require('./role.model');
-    const { RecordShare } = require('./record-share.model');
 
     return {
       userRoles: {
@@ -53,22 +52,6 @@ export class User extends BaseModel {
           to: 'roles.id',
         },
       },
-      sharesGranted: {
-        relation: BaseModel.HasManyRelation,
-        modelClass: RecordShare,
-        join: {
-          from: 'users.id',
-          to: 'record_shares.grantedByUserId',
-        },
-      },
-      sharesReceived: {
-        relation: BaseModel.HasManyRelation,
-        modelClass: RecordShare,
-        join: {
-          from: 'users.id',
-          to: 'record_shares.granteeUserId',
-        },
-      },
     };
   }
 }

backend/src/object/field-mapper.service.ts

@@ -22,7 +22,9 @@ export interface FieldConfigDTO {
   step?: number;
   accept?: string;
   relationObject?: string;
+  relationObjects?: string[];
   relationDisplayField?: string;
+  relationTypeField?: string;
   format?: string;
   prefix?: string;
   suffix?: string;
@@ -43,6 +45,14 @@ export interface ObjectDefinitionDTO {
   description?: string;
   isSystem: boolean;
   fields: FieldConfigDTO[];
+  relatedLists?: Array<{
+    title: string;
+    relationName: string;
+    objectApiName: string;
+    fields: FieldConfigDTO[];
+    canCreate?: boolean;
+    createRoute?: string;
+  }>;
 }
 
 @Injectable()
@@ -98,10 +108,12 @@ export class FieldMapperService {
       step: uiMetadata.step,
       accept: uiMetadata.accept,
       relationObject: field.referenceObject,
+      relationObjects: uiMetadata.relationObjects,
       // For lookup fields, provide default display field if not specified
       relationDisplayField: isLookupField 
         ? (uiMetadata.relationDisplayField || 'name')
         : uiMetadata.relationDisplayField,
+      relationTypeField: uiMetadata.relationTypeField,
       
       // Formatting
       format: uiMetadata.format,
@@ -206,6 +218,17 @@ export class FieldMapperService {
         .filter((f: any) => f.isActive !== false)
         .sort((a: any, b: any) => (a.displayOrder || 0) - (b.displayOrder || 0))
         .map((f: any) => this.mapFieldToDTO(f)),
+      relatedLists: (objectDef.relatedLists || []).map((list: any) => ({
+        title: list.title,
+        relationName: list.relationName,
+        objectApiName: list.objectApiName,
+        fields: (list.fields || [])
+          .filter((f: any) => f.isActive !== false)
+          .map((f: any) => this.mapFieldToDTO(f))
+          .filter((f: any) => f.showOnList !== false),
+        canCreate: list.canCreate,
+        createRoute: list.createRoute,
+      })),
     };
   }
 

backend/src/object/models/base.model.ts

@@ -1,4 +1,5 @@
 import { Model } from 'objection';
+import { randomUUID } from 'crypto';
 
 /**
  * Base model for all dynamic and system models
@@ -10,26 +11,23 @@ export class BaseModel extends Model {
   tenantId?: string;
   ownerId?: string;
   name?: string;
-  created_at?: Date;
+  created_at?: string;
-  updated_at?: Date;
+  updated_at?: string;
 
   // Hook to set system-managed fields
-  $beforeInsert() {
+  async $beforeInsert() {
-    // created_at and updated_at are handled by the database
+    if (!this.id) {
-    // ownerId should be set by the controller/service
+      this.id = randomUUID();
+    }
+    if (!this.created_at) {
+      this.created_at = new Date().toISOString().slice(0, 19).replace('T', ' ');
+    }
+    if (!this.updated_at) {
+      this.updated_at = new Date().toISOString().slice(0, 19).replace('T', ' ');
+    }
   }
 
-  $beforeUpdate() {
+  async $beforeUpdate() {
-    // updated_at is handled by the database
+    this.updated_at = new Date().toISOString().slice(0, 19).replace('T', ' ');
-  }
-
-
-
-  /**
-   * Get the API name for this object
-   * Override in subclasses
-   */
-  static get objectApiName(): string {
-    return 'BaseModel';
   }
 }

backend/src/object/models/dynamic-model.factory.ts

@@ -1,4 +1,3 @@
-import { randomUUID } from 'crypto';
 import { ModelClass, JSONSchema, RelationMappings, Model } from 'objection';
 import { BaseModel } from './base.model';
 
@@ -28,6 +27,14 @@ export interface ObjectMetadata {
 }
 
 export class DynamicModelFactory {
+  /**
+   * Get relation name from lookup field API name
+   * Converts "ownerId" -> "owner", "customFieldId" -> "customfield"
+   */
+  static getRelationName(lookupFieldApiName: string): string {
+    return lookupFieldApiName.replace(/Id$/, '').toLowerCase();
+  }
+
   /**
    * Create a dynamic model class from object metadata
    * @param meta Object metadata
@@ -49,8 +56,7 @@ export class DynamicModelFactory {
       updated_at: { type: 'string', format: 'date-time' },
     };
 
-    // Don't require system-managed fields (id, tenantId, ownerId, timestamps)
+    // Don't require id or tenantId - they'll be set automatically
-    // These are auto-set by hooks or database
     const required: string[] = [];
 
     // Add custom fields
@@ -70,20 +76,13 @@ export class DynamicModelFactory {
     // Store lookup fields metadata for later use
     const lookupFieldsInfo = lookupFields.map(f => ({
       apiName: f.apiName,
-      relationName: f.apiName.replace(/Id$/, '').toLowerCase(),
+      relationName: DynamicModelFactory.getRelationName(f.apiName),
       referenceObject: f.referenceObject,
       targetTable: this.getTableName(f.referenceObject),
     }));
 
-    // Create the dynamic model class extending Model directly
+    // Create the dynamic model class extending BaseModel
-    class DynamicModel extends Model {
+    class DynamicModel extends BaseModel {
-      id?: string;
-      tenantId?: string;
-      ownerId?: string;
-      name?: string;
-      created_at?: string;
-      updated_at?: string;
-
       static tableName = tableName;
 
       static objectApiName = apiName;
@@ -120,6 +119,47 @@ export class DynamicModelFactory {
           };
         }
 
+        // Add additional relation mappings (e.g., hasMany)
+        for (const relation of relations) {
+          if (mappings[relation.name]) {
+            continue;
+          }
+
+          let modelClass: any = relation.targetObjectApiName;
+          if (getModel) {
+            const resolvedModel = getModel(relation.targetObjectApiName);
+            if (resolvedModel) {
+              modelClass = resolvedModel;
+            } else {
+              continue;
+            }
+          }
+
+          const targetTable = DynamicModelFactory.getTableName(relation.targetObjectApiName);
+
+          if (relation.type === 'belongsTo') {
+            mappings[relation.name] = {
+              relation: Model.BelongsToOneRelation,
+              modelClass,
+              join: {
+                from: `${tableName}.${relation.fromColumn}`,
+                to: `${targetTable}.${relation.toColumn}`,
+              },
+            };
+          }
+
+          if (relation.type === 'hasMany') {
+            mappings[relation.name] = {
+              relation: Model.HasManyRelation,
+              modelClass,
+              join: {
+                from: `${tableName}.${relation.fromColumn}`,
+                to: `${targetTable}.${relation.toColumn}`,
+              },
+            };
+          }
+        }
+
         return mappings;
       }
 
@@ -130,23 +170,6 @@ export class DynamicModelFactory {
           properties,
         };
       }
-
-      async $beforeInsert() {
-        if (!this.id) {
-          this.id = randomUUID();
-        }
-        if (!this.created_at) {
-          this.created_at = new Date().toISOString().slice(0, 19).replace('T', ' ');
-        }
-        if (!this.updated_at) {
-          this.updated_at = new Date().toISOString().slice(0, 19).replace('T', ' ');
-        }
-      }
-
-      async $beforeUpdate(opt: any, queryContext: any) {
-        await super.$beforeUpdate(opt, queryContext);
-        this.updated_at = new Date().toISOString().slice(0, 19).replace('T', ' ');
-      }
     }
 
     return DynamicModel as any;
@@ -156,7 +179,8 @@ export class DynamicModelFactory {
    * Convert a field definition to JSON schema property
    */
   private static fieldToJsonSchema(field: FieldDefinition): Record<string, any> {
-    switch (field.type.toUpperCase()) {
+    const baseSchema = () => {
+      switch (field.type.toUpperCase()) {
       case 'TEXT':
       case 'STRING':
       case 'EMAIL':
@@ -164,45 +188,57 @@ export class DynamicModelFactory {
       case 'PHONE':
       case 'PICKLIST':
       case 'MULTI_PICKLIST':
-        return {
+          return {
-          type: 'string',
+            type: 'string',
-          ...(field.isUnique && { uniqueItems: true }),
+            ...(field.isUnique && { uniqueItems: true }),
-        };
+          };
 
       case 'LONG_TEXT':
-        return { type: 'string' };
+          return { type: 'string' };
 
       case 'NUMBER':
       case 'DECIMAL':
       case 'CURRENCY':
       case 'PERCENT':
-        return {
+          return {
-          type: 'number',
+            type: 'number',
-          ...(field.isUnique && { uniqueItems: true }),
+            ...(field.isUnique && { uniqueItems: true }),
-        };
+          };
 
       case 'INTEGER':
-        return {
+          return {
-          type: 'integer',
+            type: 'integer',
-          ...(field.isUnique && { uniqueItems: true }),
+            ...(field.isUnique && { uniqueItems: true }),
-        };
+          };
 
       case 'BOOLEAN':
-        return { type: 'boolean', default: false };
+          return { type: 'boolean', default: false };
 
       case 'DATE':
-        return { type: 'string', format: 'date' };
+          return { type: 'string', format: 'date' };
 
       case 'DATE_TIME':
-        return { type: 'string', format: 'date-time' };
+          return { type: 'string', format: 'date-time' };
 
       case 'LOOKUP':
       case 'BELONGS_TO':
-        return { type: 'string' };
+          return { type: 'string' };
 
       default:
-        return { type: 'string' };
+          return { type: 'string' };
+      }
+    };
+
+    const schema = baseSchema();
+
+    // Allow null for non-required fields so optional strings/numbers don't fail validation
+    if (!field.isRequired) {
+      return {
+        anyOf: [schema, { type: 'null' }],
+      };
     }
+
+    return schema;
   }
 
   /**
@@ -214,6 +250,9 @@ export class DynamicModelFactory {
       .replace(/([A-Z])/g, '_$1')
       .toLowerCase()
       .replace(/^_/, '');
+    if (snakeCase.endsWith('y')) {
+      return `${snakeCase.slice(0, -1)}ies`;
+    }
     return snakeCase.endsWith('s') ? snakeCase : `${snakeCase}s`;
   }
 }

backend/src/object/models/model.registry.ts

@@ -16,13 +16,17 @@ export class ModelRegistry {
    */
   registerModel(apiName: string, modelClass: ModelClass<BaseModel>): void {
     this.registry.set(apiName, modelClass);
+    const lowerKey = apiName.toLowerCase();
+    if (lowerKey !== apiName && !this.registry.has(lowerKey)) {
+      this.registry.set(lowerKey, modelClass);
+    }
   }
 
   /**
    * Get a model from the registry
    */
   getModel(apiName: string): ModelClass<BaseModel> {
-    const model = this.registry.get(apiName);
+    const model = this.registry.get(apiName) || this.registry.get(apiName.toLowerCase());
     if (!model) {
       throw new Error(`Model for ${apiName} not found in registry`);
     }
@@ -33,7 +37,7 @@ export class ModelRegistry {
    * Check if a model exists in the registry
    */
   hasModel(apiName: string): boolean {
-    return this.registry.has(apiName);
+    return this.registry.has(apiName) || this.registry.has(apiName.toLowerCase());
   }
 
   /**
@@ -46,7 +50,8 @@ export class ModelRegistry {
     // Returns undefined if model not found (for models not yet registered)
     const model = DynamicModelFactory.createModel(
       metadata,
-      (apiName: string) => this.registry.get(apiName),
+      (apiName: string) =>
+        this.registry.get(apiName) || this.registry.get(apiName.toLowerCase()),
     );
     this.registerModel(metadata.apiName, model);
     return model;

backend/src/object/models/model.service.ts

@@ -1,5 +1,5 @@
 import { Injectable, Logger } from '@nestjs/common';
-import type { Knex } from 'knex';
+import { Knex } from 'knex';
 import { ModelClass } from 'objection';
 import { BaseModel } from './base.model';
 import { ModelRegistry } from './model.registry';
@@ -171,6 +171,25 @@ export class ModelService {
         }
       }
 
+      if (objectMetadata.relations) {
+        for (const relation of objectMetadata.relations) {
+          if (relation.targetObjectApiName) {
+            try {
+              await this.ensureModelWithDependencies(
+                tenantId,
+                relation.targetObjectApiName,
+                fetchMetadata,
+                visited,
+              );
+            } catch (error) {
+              this.logger.debug(
+                `Skipping registration of related model ${relation.targetObjectApiName}: ${error.message}`
+              );
+            }
+          }
+        }
+      }
+
       // Now create and register this model (all dependencies are ready)
       await this.createModelForObject(tenantId, objectMetadata);
       this.logger.log(`Registered model for ${objectApiName} in tenant ${tenantId}`);

backend/src/object/object.module.ts

@@ -6,11 +6,13 @@ import { SchemaManagementService } from './schema-management.service';
 import { FieldMapperService } from './field-mapper.service';
 import { TenantModule } from '../tenant/tenant.module';
 import { MigrationModule } from '../migration/migration.module';
+import { RbacModule } from '../rbac/rbac.module';
 import { ModelRegistry } from './models/model.registry';
 import { ModelService } from './models/model.service';
+import { MeilisearchModule } from '../search/meilisearch.module';
 
 @Module({
-  imports: [TenantModule, MigrationModule],
+  imports: [TenantModule, MigrationModule, RbacModule, MeilisearchModule],
   providers: [
     ObjectService,
     SchemaManagementService,

backend/src/object/runtime-object.controller.ts

@@ -95,4 +95,20 @@ export class RuntimeObjectController {
       user.userId,
     );
   }
+
+  @Post(':objectApiName/records/bulk-delete')
+  async deleteRecords(
+    @TenantId() tenantId: string,
+    @Param('objectApiName') objectApiName: string,
+    @Body() body: { recordIds?: string[]; ids?: string[] },
+    @CurrentUser() user: any,
+  ) {
+    const recordIds: string[] = body?.recordIds || body?.ids || [];
+    return this.objectService.deleteRecords(
+      tenantId,
+      objectApiName,
+      recordIds,
+      user.userId,
+    );
+  }
 }

backend/src/object/schema-management.service.ts

@@ -1,5 +1,5 @@
 import { Injectable, Logger } from '@nestjs/common';
-import type { Knex } from 'knex';
+import { Knex } from 'knex';
 import { ObjectDefinition } from '../models/object-definition.model';
 import { FieldDefinition } from '../models/field-definition.model';
 
@@ -15,7 +15,11 @@ export class SchemaManagementService {
     objectDefinition: ObjectDefinition,
     fields: FieldDefinition[],
   ) {
-    const tableName = this.getTableName(objectDefinition.apiName);
+    const tableName = this.getTableName(
+      objectDefinition.apiName,
+      objectDefinition.label,
+      objectDefinition.pluralLabel,
+    );
 
     // Check if table already exists
     const exists = await knex.schema.hasTable(tableName);
@@ -44,8 +48,10 @@ export class SchemaManagementService {
     knex: Knex,
     objectApiName: string,
     field: FieldDefinition,
+    objectLabel?: string,
+    pluralLabel?: string,
   ) {
-    const tableName = this.getTableName(objectApiName);
+    const tableName = this.getTableName(objectApiName, objectLabel, pluralLabel);
 
     await knex.schema.alterTable(tableName, (table) => {
       this.addFieldColumn(table, field);
@@ -61,8 +67,10 @@ export class SchemaManagementService {
     knex: Knex,
     objectApiName: string,
     fieldApiName: string,
+    objectLabel?: string,
+    pluralLabel?: string,
   ) {
-    const tableName = this.getTableName(objectApiName);
+    const tableName = this.getTableName(objectApiName, objectLabel, pluralLabel);
 
     await knex.schema.alterTable(tableName, (table) => {
       table.dropColumn(fieldApiName);
@@ -71,11 +79,44 @@ export class SchemaManagementService {
     this.logger.log(`Removed field ${fieldApiName} from table ${tableName}`);
   }
 
+  /**
+   * Alter a field in an existing object table
+   * Handles safe updates like changing NOT NULL or constraints
+   * Warns about potentially destructive operations
+   */
+  async alterFieldInTable(
+    knex: Knex,
+    objectApiName: string,
+    fieldApiName: string,
+    field: FieldDefinition,
+    objectLabel?: string,
+    pluralLabel?: string,
+    options?: {
+      skipTypeChange?: boolean; // Skip if type change would lose data
+    },
+  ) {
+    const tableName = this.getTableName(objectApiName, objectLabel, pluralLabel);
+    const skipTypeChange = options?.skipTypeChange ?? true;
+
+    await knex.schema.alterTable(tableName, (table) => {
+      // Drop the existing column and recreate with new definition
+      // Note: This approach works for metadata changes, but type changes may need data migration
+      table.dropColumn(fieldApiName);
+    });
+
+    // Recreate the column with new definition
+    await knex.schema.alterTable(tableName, (table) => {
+      this.addFieldColumn(table, field);
+    });
+
+    this.logger.log(`Altered field ${fieldApiName} in table ${tableName}`);
+  }
+
   /**
    * Drop an object table
    */
-  async dropObjectTable(knex: Knex, objectApiName: string) {
+  async dropObjectTable(knex: Knex, objectApiName: string, objectLabel?: string, pluralLabel?: string) {
-    const tableName = this.getTableName(objectApiName);
+    const tableName = this.getTableName(objectApiName, objectLabel, pluralLabel);
 
     await knex.schema.dropTableIfExists(tableName);
 
@@ -94,15 +135,30 @@ export class SchemaManagementService {
     let column: Knex.ColumnBuilder;
 
     switch (field.type) {
+      // Text types
       case 'String':
+      case 'TEXT':
+      case 'EMAIL':
+      case 'PHONE':
+      case 'URL':
         column = table.string(columnName, field.length || 255);
         break;
 
       case 'Text':
+      case 'LONG_TEXT':
         column = table.text(columnName);
         break;
 
+      case 'PICKLIST':
+      case 'MULTI_PICKLIST':
+        column = table.string(columnName, 255);
+        break;
+
+      // Numeric types
       case 'Number':
+      case 'NUMBER':
+      case 'CURRENCY':
+      case 'PERCENT':
         if (field.scale && field.scale > 0) {
           column = table.decimal(
             columnName,
@@ -115,18 +171,28 @@ export class SchemaManagementService {
         break;
 
       case 'Boolean':
+      case 'BOOLEAN':
         column = table.boolean(columnName).defaultTo(false);
         break;
 
+      // Date types
       case 'Date':
+      case 'DATE':
         column = table.date(columnName);
         break;
 
       case 'DateTime':
+      case 'DATE_TIME':
         column = table.datetime(columnName);
         break;
 
+      case 'TIME':
+        column = table.time(columnName);
+        break;
+
+      // Relationship types
       case 'Reference':
+      case 'LOOKUP':
         column = table.uuid(columnName);
         if (field.referenceObject) {
           const refTableName = this.getTableName(field.referenceObject);
@@ -134,19 +200,30 @@ export class SchemaManagementService {
         }
         break;
 
+      // Email (legacy)
       case 'Email':
         column = table.string(columnName, 255);
         break;
 
+      // Phone (legacy)
       case 'Phone':
         column = table.string(columnName, 50);
         break;
 
+      // Url (legacy)
       case 'Url':
         column = table.string(columnName, 255);
         break;
 
+      // File types
+      case 'FILE':
+      case 'IMAGE':
+        column = table.text(columnName); // Store file path or URL
+        break;
+
+      // JSON
       case 'Json':
+      case 'JSON':
         column = table.json(columnName);
         break;
 
@@ -174,16 +251,35 @@ export class SchemaManagementService {
   /**
    * Convert object API name to table name (convert to snake_case, pluralize)
    */
-  private getTableName(apiName: string): string {
+  private getTableName(apiName: string, objectLabel?: string, pluralLabel?: string): string {
-    // Convert PascalCase to snake_case
+    const toSnakePlural = (source: string): string => {
-    const snakeCase = apiName
+      const cleaned = source.replace(/[\s-]+/g, '_');
-      .replace(/([A-Z])/g, '_$1')
+      const snake = cleaned
-      .toLowerCase()
+        .replace(/([a-z0-9])([A-Z])/g, '$1_$2')
-      .replace(/^_/, '');
+        .replace(/__+/g, '_')
+        .toLowerCase()
+        .replace(/^_/, '');
 
-    // Simple pluralization (append 's' if not already plural)
+      if (snake.endsWith('y')) return `${snake.slice(0, -1)}ies`;
-    // In production, use a proper pluralization library
+      if (snake.endsWith('s')) return snake;
-    return snakeCase.endsWith('s') ? snakeCase : `${snakeCase}s`;
+      return `${snake}s`;
+    };
+
+    const fromApi = toSnakePlural(apiName);
+    const fromLabel = objectLabel ? toSnakePlural(objectLabel) : null;
+    const fromPlural = pluralLabel ? toSnakePlural(pluralLabel) : null;
+
+    if (fromLabel && fromLabel.includes('_') && !fromApi.includes('_')) {
+      return fromLabel;
+    }
+    if (fromPlural && fromPlural.includes('_') && !fromApi.includes('_')) {
+      return fromPlural;
+    }
+
+    if (fromLabel && fromLabel !== fromApi) return fromLabel;
+    if (fromPlural && fromPlural !== fromApi) return fromPlural;
+
+    return fromApi;
   }
 
   /**

backend/src/object/setup-object.controller.ts

@@ -2,19 +2,18 @@ import {
   Controller,
   Get,
   Post,
+  Patch,
   Put,
+  Delete,
   Param,
   Body,
   UseGuards,
-  Inject,
 } from '@nestjs/common';
 import { ObjectService } from './object.service';
 import { FieldMapperService } from './field-mapper.service';
 import { JwtAuthGuard } from '../auth/jwt-auth.guard';
 import { TenantId } from '../tenant/tenant.decorator';
-import { ObjectDefinition } from '../models/object-definition.model';
+import { TenantDatabaseService } from '../tenant/tenant-database.service';
-import { FieldDefinition } from '../models/field-definition.model';
-import { Knex } from 'knex';
 
 @Controller('setup/objects')
 @UseGuards(JwtAuthGuard)
@@ -22,7 +21,7 @@ export class SetupObjectController {
   constructor(
     private objectService: ObjectService,
     private fieldMapperService: FieldMapperService,
-    @Inject('KnexConnection') private readonly knex: Knex,
+    private tenantDbService: TenantDatabaseService,
   ) {}
 
   @Get()
@@ -74,121 +73,84 @@ export class SetupObjectController {
     return this.fieldMapperService.mapFieldToDTO(field);
   }
 
-  // Access & Permissions endpoints
+  @Put(':objectApiName/fields/:fieldApiName')
-
+  async updateFieldDefinition(
-  /**
-   * Get object access configuration
-   */
-  @Get(':objectApiName/access')
-  async getAccess(
     @TenantId() tenantId: string,
     @Param('objectApiName') objectApiName: string,
+    @Param('fieldApiName') fieldApiName: string,
+    @Body() data: any,
   ) {
-    const objectDef = await ObjectDefinition.query(this.knex)
+    const field = await this.objectService.updateFieldDefinition(
-      .findOne({ apiName: objectApiName })
+      tenantId,
-      .withGraphFetched('fields');
+      objectApiName,
-
+      fieldApiName,
-    if (!objectDef) {
+      data,
-      throw new Error('Object definition not found');
+    );
-    }
+    return this.fieldMapperService.mapFieldToDTO(field);
-
-    return {
-      accessModel: objectDef.accessModel,
-      publicRead: objectDef.publicRead,
-      publicCreate: objectDef.publicCreate,
-      publicUpdate: objectDef.publicUpdate,
-      publicDelete: objectDef.publicDelete,
-      ownerField: objectDef.ownerField,
-      fields: objectDef['fields'] || [],
-    };
   }
 
-  /**
+  @Delete(':objectApiName/fields/:fieldApiName')
-   * Update object access configuration
+  async deleteFieldDefinition(
-   */
-  @Put(':objectApiName/access')
-  async updateAccess(
     @TenantId() tenantId: string,
     @Param('objectApiName') objectApiName: string,
-    @Body() dto: any,
+    @Param('fieldApiName') fieldApiName: string,
   ) {
-
+    return this.objectService.deleteFieldDefinition(
-    console.log('dto', JSON.stringify(dto));
+      tenantId,
-
+      objectApiName,
-    const objectDef = await ObjectDefinition.query(this.knex)
+      fieldApiName,
-      .findOne({ apiName: objectApiName });
+    );
-
-    if (!objectDef) {
-      throw new Error('Object definition not found');
-    }
-
-    return ObjectDefinition.query(this.knex).patchAndFetchById(objectDef.id, dto);
   }
 
-  /**
+  @Patch(':objectApiName')
-   * Create or update field-level permissions
+  async updateObjectDefinition(
-   */
-  @Post(':objectApiName/fields/:fieldKey/permissions')
-  async setFieldPermissions(
     @TenantId() tenantId: string,
     @Param('objectApiName') objectApiName: string,
-    @Param('fieldKey') fieldKey: string,
+    @Body() data: any,
-    @Body() dto: any,
   ) {
-    const objectDef = await ObjectDefinition.query(this.knex)
+    return this.objectService.updateObjectDefinition(tenantId, objectApiName, data);
-      .findOne({ apiName: objectApiName });
-
-    if (!objectDef) {
-      throw new Error('Object definition not found');
-    }
-
-    // Find the field definition
-    const field = await FieldDefinition.query(this.knex)
-      .findOne({
-        objectDefinitionId: objectDef.id,
-        apiName: fieldKey,
-      });
-
-    if (!field) {
-      throw new Error('Field definition not found');
-    }
-
-    // Update field permissions
-    return FieldDefinition.query(this.knex).patchAndFetchById(field.id, {
-      defaultReadable: dto.defaultReadable ?? field.defaultReadable,
-      defaultWritable: dto.defaultWritable ?? field.defaultWritable,
-    });
   }
 
-  /**
+  @Get(':objectId/field-permissions')
-   * Bulk set field permissions for an object
+  async getFieldPermissions(
-   */
+    @TenantId() tenantId: string,
-  @Put(':objectApiName/field-permissions')
+    @Param('objectId') objectId: string,
-  async bulkSetFieldPermissions(
+  ) {
+    return this.objectService.getFieldPermissions(tenantId, objectId);
+  }
+
+  @Put(':objectId/field-permissions')
+  async updateFieldPermission(
+    @TenantId() tenantId: string,
+    @Param('objectId') objectId: string,
+    @Body() data: { roleId: string; fieldDefinitionId: string; canRead: boolean; canEdit: boolean },
+  ) {
+    return this.objectService.updateFieldPermission(tenantId, data.roleId, data.fieldDefinitionId, data.canRead, data.canEdit);
+  }
+
+  @Get(':objectApiName/permissions/:roleId')
+  async getObjectPermissions(
     @TenantId() tenantId: string,
     @Param('objectApiName') objectApiName: string,
-    @Body() fields: { fieldKey: string; defaultReadable: boolean; defaultWritable: boolean }[],
+    @Param('roleId') roleId: string,
   ) {
-    const objectDef = await ObjectDefinition.query(this.knex)
+    return this.objectService.getObjectPermissions(tenantId, objectApiName, roleId);
-      .findOne({ apiName: objectApiName });
+  }
 
-    if (!objectDef) {
+  @Put(':objectApiName/permissions')
-      throw new Error('Object definition not found');
+  async updateObjectPermissions(
-    }
+    @TenantId() tenantId: string,
-
+    @Param('objectApiName') objectApiName: string,
-    // Update each field in the field_definitions table
+    @Body() data: { 
-    for (const fieldUpdate of fields) {
+      roleId: string;
-      await FieldDefinition.query(this.knex)
+      canCreate: boolean;
-        .where({
+      canRead: boolean;
-          objectDefinitionId: objectDef.id,
+      canEdit: boolean;
-          apiName: fieldUpdate.fieldKey,
+      canDelete: boolean;
-        })
+      canViewAll: boolean;
-        .patch({
+      canModifyAll: boolean;
-          defaultReadable: fieldUpdate.defaultReadable,
+    },
-          defaultWritable: fieldUpdate.defaultWritable,
+  ) {
-        });
+    return this.objectService.updateObjectPermissions(tenantId, objectApiName, data);
-    }
-
-    return { success: true };
   }
 }

backend/src/page-layout/dto/page-layout.dto.ts

@@ -20,6 +20,7 @@ export class CreatePageLayoutDto {
       w: number;
       h: number;
     }>;
+    relatedLists?: string[];
   };
 
   @IsString()
@@ -46,6 +47,7 @@ export class UpdatePageLayoutDto {
       w: number;
       h: number;
     }>;
+    relatedLists?: string[];
   };
 
   @IsString()

backend/src/rbac/ability.factory.ts

@@ -0,0 +1,199 @@
+import { AbilityBuilder, PureAbility, AbilityClass } from '@casl/ability';
+import { Injectable } from '@nestjs/common';
+import { User } from '../models/user.model';
+import { RoleObjectPermission } from '../models/role-object-permission.model';
+import { RoleFieldPermission } from '../models/role-field-permission.model';
+import { RecordShare } from '../models/record-share.model';
+
+// Define action types
+export type Action = 'create' | 'read' | 'update' | 'delete' | 'view_all' | 'modify_all';
+
+// Define subject types - can be string (object API name) or actual object with fields
+export type Subject = string | { objectApiName: string; ownerId?: string; id?: string; [key: string]: any };
+
+// Define field actions
+export type FieldAction = 'read' | 'edit';
+
+export type AppAbility = PureAbility<[Action, Subject], { field?: string }>;
+
+@Injectable()
+export class AbilityFactory {
+  /**
+   * Build CASL ability for a user based on their roles and permissions
+   * This aggregates permissions from all roles the user has
+   */
+  async defineAbilityFor(
+    user: User & { roles?: Array<{ objectPermissions?: RoleObjectPermission[]; fieldPermissions?: RoleFieldPermission[] }> },
+    recordShares?: RecordShare[],
+  ): Promise<AppAbility> {
+    const { can, cannot, build } = new AbilityBuilder<AppAbility>(PureAbility as AbilityClass<AppAbility>);
+
+    if (!user.roles || user.roles.length === 0) {
+      // No roles = no permissions
+      return build();
+    }
+
+    // Aggregate object permissions from all roles
+    const objectPermissionsMap = new Map<string, {
+      canCreate: boolean;
+      canRead: boolean;
+      canEdit: boolean;
+      canDelete: boolean;
+      canViewAll: boolean;
+      canModifyAll: boolean;
+    }>();
+
+    // Aggregate field permissions from all roles
+    const fieldPermissionsMap = new Map<string, {
+      canRead: boolean;
+      canEdit: boolean;
+    }>();
+
+    // Process all roles
+    for (const role of user.roles) {
+      // Aggregate object permissions
+      if (role.objectPermissions) {
+        for (const perm of role.objectPermissions) {
+          const existing = objectPermissionsMap.get(perm.objectDefinitionId) || {
+            canCreate: false,
+            canRead: false,
+            canEdit: false,
+            canDelete: false,
+            canViewAll: false,
+            canModifyAll: false,
+          };
+
+          // Union of permissions (if any role grants it, user has it)
+          objectPermissionsMap.set(perm.objectDefinitionId, {
+            canCreate: existing.canCreate || perm.canCreate,
+            canRead: existing.canRead || perm.canRead,
+            canEdit: existing.canEdit || perm.canEdit,
+            canDelete: existing.canDelete || perm.canDelete,
+            canViewAll: existing.canViewAll || perm.canViewAll,
+            canModifyAll: existing.canModifyAll || perm.canModifyAll,
+          });
+        }
+      }
+
+      // Aggregate field permissions
+      if (role.fieldPermissions) {
+        for (const perm of role.fieldPermissions) {
+          const existing = fieldPermissionsMap.get(perm.fieldDefinitionId) || {
+            canRead: false,
+            canEdit: false,
+          };
+
+          fieldPermissionsMap.set(perm.fieldDefinitionId, {
+            canRead: existing.canRead || perm.canRead,
+            canEdit: existing.canEdit || perm.canEdit,
+          });
+        }
+      }
+    }
+
+    // Convert aggregated permissions to CASL rules
+    for (const [objectId, perms] of objectPermissionsMap) {
+      // Create permission
+      if (perms.canCreate) {
+        can('create', objectId);
+      }
+
+      // Read permission
+      if (perms.canRead) {
+        can('read', objectId);
+      }
+
+      // View all permission (can see all records regardless of ownership)
+      if (perms.canViewAll) {
+        can('view_all', objectId);
+      }
+
+      // Edit permission
+      if (perms.canEdit) {
+        can('update', objectId);
+      }
+
+      // Modify all permission (can edit all records regardless of ownership)
+      if (perms.canModifyAll) {
+        can('modify_all', objectId);
+      }
+
+      // Delete permission
+      if (perms.canDelete) {
+        can('delete', objectId);
+      }
+    }
+
+    // Add record sharing permissions
+    if (recordShares) {
+      for (const share of recordShares) {
+        // Only add if share is active (not expired, not revoked)
+        const now = new Date();
+        const isExpired = share.expiresAt && share.expiresAt < now;
+        const isRevoked = share.revokedAt !== null;
+
+        if (!isExpired && !isRevoked) {
+          // Note: Record-level sharing will be checked in authorization service
+          // CASL abilities are primarily for object-level permissions
+          // Individual record access is validated in applyScopeToQuery
+        }
+      }
+    }
+
+    return build();
+  }
+
+  /**
+   * Check if user can access a specific field
+   * Returns true if user has permission or if no restriction exists
+   */
+  canAccessField(
+    fieldDefinitionId: string,
+    action: FieldAction,
+    user: User & { roles?: Array<{ fieldPermissions?: RoleFieldPermission[] }> },
+  ): boolean {
+    if (!user.roles || user.roles.length === 0) {
+      return false;
+    }
+
+    // Collect all field permissions from all roles
+    const allFieldPermissions: RoleFieldPermission[] = [];
+    for (const role of user.roles) {
+      if (role.fieldPermissions) {
+        allFieldPermissions.push(...role.fieldPermissions);
+      }
+    }
+
+    // If there are NO field permissions configured at all, allow by default
+    if (allFieldPermissions.length === 0) {
+      return true;
+    }
+
+    // If field permissions exist, check for explicit grants (union of all roles)
+    for (const role of user.roles) {
+      if (role.fieldPermissions) {
+        const fieldPerm = role.fieldPermissions.find(fp => fp.fieldDefinitionId === fieldDefinitionId);
+        if (fieldPerm) {
+          if (action === 'read' && fieldPerm.canRead) return true;
+          if (action === 'edit' && fieldPerm.canEdit) return true;
+        }
+      }
+    }
+
+    // No explicit rule for this field but other field permissions exist.
+    // Default to allow so new fields don't get silently stripped and fail validation.
+    return true;
+  }
+
+  /**
+   * Filter fields based on user permissions
+   * Returns array of field IDs the user can access with the specified action
+   */
+  filterFields(
+    fieldDefinitionIds: string[],
+    action: FieldAction,
+    user: User & { roles?: Array<{ fieldPermissions?: RoleFieldPermission[] }> },
+  ): string[] {
+    return fieldDefinitionIds.filter(fieldId => this.canAccessField(fieldId, action, user));
+  }
+}

backend/src/rbac/authorization.service.ts

@@ -0,0 +1,282 @@
+import { Injectable, ForbiddenException } from '@nestjs/common';
+import { Knex } from 'knex';
+import { User } from '../models/user.model';
+import { ObjectDefinition } from '../models/object-definition.model';
+import { FieldDefinition } from '../models/field-definition.model';
+import { RecordShare } from '../models/record-share.model';
+import { AbilityFactory, AppAbility, Action } from './ability.factory';
+import { DynamicModelFactory } from '../object/models/dynamic-model.factory';
+import { subject } from '@casl/ability';
+
+@Injectable()
+export class AuthorizationService {
+  constructor(private abilityFactory: AbilityFactory) {}
+
+  /**
+   * Apply authorization scope to a query based on OWD and user permissions
+   * This determines which records the user can see
+   * Modifies the query in place and returns void
+   */
+  async applyScopeToQuery<T = any>(
+    query: any, // Accept both Knex and Objection query builders
+    objectDef: ObjectDefinition,
+    user: User & { roles?: any[] },
+    action: Action,
+    knex: Knex,
+  ): Promise<void> {
+    // Get user's ability
+    const recordShares = await this.getActiveRecordShares(objectDef.id, user.id, knex);
+    const ability = await this.abilityFactory.defineAbilityFor(user, recordShares);
+
+    // Check if user has the base permission for this action
+    // Use object ID, not API name, since permissions are stored by object ID
+    if (!ability.can(action, objectDef.id)) {
+      // No permission at all - return empty result
+      query.where(knex.raw('1 = 0'));
+      return;
+    }
+
+    // Check special permissions
+    const hasViewAll = ability.can('view_all', objectDef.id);
+    const hasModifyAll = ability.can('modify_all', objectDef.id);
+
+    // If user has view_all or modify_all, they can see all records
+    if (hasViewAll || hasModifyAll) {
+      // No filtering needed
+      return;
+    }
+
+    // Apply OWD (Org-Wide Default) restrictions
+    switch (objectDef.orgWideDefault) {
+      case 'public_read_write':
+        // Everyone can see all records
+        return;
+
+      case 'public_read':
+        // Everyone can see all records (write operations checked separately)
+        return;
+
+      case 'private':
+      default:
+        // Only owner and explicitly shared records
+        await this.applyPrivateScope(query, objectDef, user, recordShares, knex);
+        return;
+    }
+  }
+
+  /**
+   * Apply private scope: owner + shared records
+   */
+  private async applyPrivateScope<T = any>(
+    query: any, // Accept both Knex and Objection query builders
+    objectDef: ObjectDefinition,
+    user: User,
+    recordShares: RecordShare[],
+    knex: Knex,
+  ): Promise<void> {
+    const tableName = this.getTableName(objectDef.apiName);
+    
+    // Check if table has ownerId column
+    const hasOwner = await knex.schema.hasColumn(tableName, 'ownerId');
+
+    if (!hasOwner && recordShares.length === 0) {
+      // No ownership and no shares - user can't see anything
+      query.where(knex.raw('1 = 0'));
+      return;
+    }
+
+    // Build conditions: ownerId = user OR record shared with user
+    query.where((builder) => {
+      if (hasOwner) {
+        builder.orWhere(`${tableName}.ownerId`, user.id);
+      }
+
+      if (recordShares.length > 0) {
+        const sharedRecordIds = recordShares.map(share => share.recordId);
+        builder.orWhereIn(`${tableName}.id`, sharedRecordIds);
+      }
+    });
+  }
+
+  /**
+   * Check if user can perform action on a specific record
+   */
+  async canPerformAction(
+    action: Action,
+    objectDef: ObjectDefinition,
+    record: any,
+    user: User & { roles?: any[] },
+    knex: Knex,
+  ): Promise<boolean> {
+    const recordShares = await this.getActiveRecordShares(objectDef.id, user.id, knex);
+    const ability = await this.abilityFactory.defineAbilityFor(user, recordShares);
+
+    // Check base permission - use object ID not API name
+    if (!ability.can(action, objectDef.id)) {
+      return false;
+    }
+
+    // Check special permissions - use object ID not API name
+    const hasViewAll = ability.can('view_all', objectDef.id);
+    const hasModifyAll = ability.can('modify_all', objectDef.id);
+
+    // canViewAll only grants read access to all records
+    if (action === 'read' && hasViewAll) {
+      return true;
+    }
+
+    // canModifyAll grants edit/delete access to all records
+    if ((action === 'update' || action === 'delete') && hasModifyAll) {
+      return true;
+    }
+
+    // Check OWD
+    switch (objectDef.orgWideDefault) {
+      case 'public_read_write':
+        return true;
+
+      case 'public_read':
+        if (action === 'read') return true;
+        // For write actions, check ownership
+        return record.ownerId === user.id;
+
+      case 'private':
+      default:
+        // Check ownership
+        if (record.ownerId === user.id) return true;
+
+        // Check if record is shared with user
+        const share = recordShares.find(s => s.recordId === record.id);
+        if (share) {
+          if (action === 'read' && share.accessLevel.canRead) return true;
+          if (action === 'update' && share.accessLevel.canEdit) return true;
+          if (action === 'delete' && share.accessLevel.canDelete) return true;
+        }
+
+        return false;
+    }
+  }
+
+  /**
+   * Filter data based on field-level permissions
+   * Removes fields the user cannot read
+   */
+  async filterReadableFields(
+    data: any,
+    fields: FieldDefinition[],
+    user: User & { roles?: any[] },
+  ): Promise<any> {
+    const filtered: any = {};
+
+    // Always include id - it's required for navigation and record identification
+    if (data.id !== undefined) {
+      filtered.id = data.id;
+    }
+
+    for (const field of fields) {
+      if (this.abilityFactory.canAccessField(field.id, 'read', user)) {
+        if (data[field.apiName] !== undefined) {
+          filtered[field.apiName] = data[field.apiName];
+        }
+        
+        // For lookup fields, also include the related object (e.g., ownerId -> owner)
+        if (field.type === 'LOOKUP') {
+          const relationName = DynamicModelFactory.getRelationName(field.apiName);
+          if (data[relationName] !== undefined) {
+            filtered[relationName] = data[relationName];
+          }
+        }
+      }
+    }
+
+    return filtered;
+  }
+
+  /**
+   * Filter data based on field-level permissions
+   * Removes fields the user cannot edit
+   */
+  async filterEditableFields(
+    data: any,
+    fields: FieldDefinition[],
+    user: User & { roles?: any[] },
+  ): Promise<any> {
+    const filtered: any = {};
+
+    for (const field of fields) {
+      if (this.abilityFactory.canAccessField(field.id, 'edit', user)) {
+        if (data[field.apiName] !== undefined) {
+          filtered[field.apiName] = data[field.apiName];
+        }
+      }
+    }
+
+    return filtered;
+  }
+
+  /**
+   * Get active record shares for a user on an object
+   */
+  private async getActiveRecordShares(
+    objectDefinitionId: string,
+    userId: string,
+    knex: Knex,
+  ): Promise<RecordShare[]> {
+    const now = new Date();
+
+    return await RecordShare.query(knex)
+      .where('objectDefinitionId', objectDefinitionId)
+      .where('granteeUserId', userId)
+      .whereNull('revokedAt')
+      .where((builder) => {
+        builder.whereNull('expiresAt').orWhere('expiresAt', '>', now);
+      });
+  }
+
+  /**
+   * Check if user has permission to create records
+   */
+  async canCreate(
+    objectDef: ObjectDefinition,
+    user: User & { roles?: any[] },
+  ): Promise<boolean> {
+    const ability = await this.abilityFactory.defineAbilityFor(user, []);
+    return ability.can('create', objectDef.id);
+  }
+
+  /**
+   * Throw exception if user cannot perform action
+   */
+  async assertCanPerformAction(
+    action: Action,
+    objectDef: ObjectDefinition,
+    record: any,
+    user: User & { roles?: any[] },
+    knex: Knex,
+  ): Promise<void> {
+    const can = await this.canPerformAction(action, objectDef, record, user, knex);
+    if (!can) {
+      throw new ForbiddenException(`You do not have permission to ${action} this record`);
+    }
+  }
+
+  /**
+   * Get table name from API name
+   */
+  private getTableName(apiName: string): string {
+    // Convert CamelCase to snake_case and pluralize
+    const snakeCase = apiName
+      .replace(/([A-Z])/g, '_$1')
+      .toLowerCase()
+      .replace(/^_/, '');
+    
+    // Simple pluralization
+    if (snakeCase.endsWith('y')) {
+      return snakeCase.slice(0, -1) + 'ies';
+    } else if (snakeCase.endsWith('s')) {
+      return snakeCase;
+    } else {
+      return snakeCase + 's';
+    }
+  }
+}

backend/src/rbac/dto/create-record-share.dto.ts

@@ -0,0 +1,19 @@
+import { IsString, IsBoolean, IsOptional, IsDateString } from 'class-validator';
+
+export class CreateRecordShareDto {
+  @IsString()
+  granteeUserId: string;
+
+  @IsBoolean()
+  canRead: boolean;
+
+  @IsBoolean()
+  canEdit: boolean;
+
+  @IsBoolean()
+  canDelete: boolean;
+
+  @IsOptional()
+  @IsDateString()
+  expiresAt?: string;
+}

backend/src/rbac/rbac.module.ts

@@ -1,14 +1,16 @@
 import { Module } from '@nestjs/common';
 import { RbacService } from './rbac.service';
-import { ShareController } from './share.controller';
+import { AbilityFactory } from './ability.factory';
-import { RoleController, RoleRuleController } from './role.controller';
+import { AuthorizationService } from './authorization.service';
-import { UserController } from './user.controller';
+import { SetupRolesController } from './setup-roles.controller';
+import { SetupUsersController } from './setup-users.controller';
+import { RecordSharingController } from './record-sharing.controller';
 import { TenantModule } from '../tenant/tenant.module';
 
 @Module({
   imports: [TenantModule],
-  providers: [RbacService],
+  controllers: [SetupRolesController, SetupUsersController, RecordSharingController],
-  controllers: [ShareController, RoleController, RoleRuleController, UserController],
+  providers: [RbacService, AbilityFactory, AuthorizationService],
-  exports: [RbacService],
+  exports: [RbacService, AbilityFactory, AuthorizationService],
 })
 export class RbacModule {}

backend/src/rbac/record-sharing.controller.ts

@@ -0,0 +1,350 @@
+import {
+  Controller,
+  Get,
+  Post,
+  Delete,
+  Param,
+  Body,
+  UseGuards,
+  ForbiddenException,
+} from '@nestjs/common';
+import { JwtAuthGuard } from '../auth/jwt-auth.guard';
+import { TenantId } from '../tenant/tenant.decorator';
+import { CurrentUser } from '../auth/current-user.decorator';
+import { TenantDatabaseService } from '../tenant/tenant-database.service';
+import { RecordShare } from '../models/record-share.model';
+import { ObjectDefinition } from '../models/object-definition.model';
+import { User } from '../models/user.model';
+import { AuthorizationService } from './authorization.service';
+import { CreateRecordShareDto } from './dto/create-record-share.dto';
+
+@Controller('runtime/objects/:objectApiName/records/:recordId/shares')
+@UseGuards(JwtAuthGuard)
+export class RecordSharingController {
+  constructor(
+    private tenantDbService: TenantDatabaseService,
+    private authService: AuthorizationService,
+  ) {}
+
+  @Get()
+  async getRecordShares(
+    @TenantId() tenantId: string,
+    @Param('objectApiName') objectApiName: string,
+    @Param('recordId') recordId: string,
+    @CurrentUser() currentUser: any,
+  ) {
+    const resolvedTenantId = await this.tenantDbService.resolveTenantId(tenantId);
+    const knex = await this.tenantDbService.getTenantKnexById(resolvedTenantId);
+
+    // Get object definition
+    const objectDef = await ObjectDefinition.query(knex)
+      .findOne({ apiName: objectApiName });
+
+    if (!objectDef) {
+      throw new Error('Object not found');
+    }
+
+    // Get the record to check ownership
+    const tableName = this.getTableName(
+      objectDef.apiName,
+      objectDef.label,
+      objectDef.pluralLabel,
+    );
+    const record = await knex(tableName)
+      .where({ id: recordId })
+      .first();
+
+    if (!record) {
+      throw new Error('Record not found');
+    }
+
+    // Only owner can view shares
+    if (record.ownerId !== currentUser.userId) {
+      // Check if user has modify all permission
+      const user: any = await User.query(knex)
+        .findById(currentUser.userId)
+        .withGraphFetched('roles.objectPermissions');
+
+      if (!user) {
+        throw new ForbiddenException('User not found');
+      }
+
+      const hasModifyAll = user.roles?.some(role =>
+        role.objectPermissions?.some(
+          perm => perm.objectDefinitionId === objectDef.id && perm.canModifyAll
+        )
+      );
+
+      if (!hasModifyAll) {
+        throw new ForbiddenException('Only the record owner or users with Modify All permission can view shares');
+      }
+    }
+
+    // Get all active shares for this record
+    const shares = await RecordShare.query(knex)
+      .where({ objectDefinitionId: objectDef.id, recordId })
+      .whereNull('revokedAt')
+      .where(builder => {
+        builder.whereNull('expiresAt').orWhere('expiresAt', '>', new Date());
+      })
+      .withGraphFetched('[granteeUser]')
+      .orderBy('createdAt', 'desc');
+
+    return shares;
+  }
+
+  @Post()
+  async createRecordShare(
+    @TenantId() tenantId: string,
+    @Param('objectApiName') objectApiName: string,
+    @Param('recordId') recordId: string,
+    @CurrentUser() currentUser: any,
+    @Body() data: CreateRecordShareDto,
+  ) {
+    const resolvedTenantId = await this.tenantDbService.resolveTenantId(tenantId);
+    const knex = await this.tenantDbService.getTenantKnexById(resolvedTenantId);
+
+    // Get object definition
+    const objectDef = await ObjectDefinition.query(knex)
+      .findOne({ apiName: objectApiName });
+
+    if (!objectDef) {
+      throw new Error('Object not found');
+    }
+
+    // Get the record to check ownership
+    const tableName = this.getTableName(
+      objectDef.apiName,
+      objectDef.label,
+      objectDef.pluralLabel,
+    );
+    const record = await knex(tableName)
+      .where({ id: recordId })
+      .first();
+
+    if (!record) {
+      throw new Error('Record not found');
+    }
+
+    // Check if user can share - either owner or has modify permissions
+    const canShare = await this.canUserShareRecord(
+      currentUser.userId,
+      record,
+      objectDef,
+      knex,
+    );
+
+    if (!canShare) {
+      throw new ForbiddenException('You do not have permission to share this record');
+    }
+
+    // Cannot share with self
+    if (data.granteeUserId === currentUser.userId) {
+      throw new Error('Cannot share record with yourself');
+    }
+
+    // Check if share already exists
+    const existingShare = await RecordShare.query(knex)
+      .where({
+        objectDefinitionId: objectDef.id,
+        recordId,
+        granteeUserId: data.granteeUserId,
+      })
+      .whereNull('revokedAt')
+      .first();
+
+    if (existingShare) {
+      // Update existing share
+      const updated = await RecordShare.query(knex)
+        .patchAndFetchById(existingShare.id, {
+          accessLevel: {
+            canRead: data.canRead,
+            canEdit: data.canEdit,
+            canDelete: data.canDelete,
+          },
+          // Convert ISO string to MySQL datetime format
+          expiresAt: data.expiresAt 
+            ? knex.raw('?', [new Date(data.expiresAt).toISOString().slice(0, 19).replace('T', ' ')]) 
+            : null,
+        } as any);
+
+      return RecordShare.query(knex)
+        .findById(updated.id)
+        .withGraphFetched('[granteeUser]');
+    }
+
+    // Create new share
+    const share = await RecordShare.query(knex).insertAndFetch({
+      objectDefinitionId: objectDef.id,
+      recordId,
+      granteeUserId: data.granteeUserId,
+      grantedByUserId: currentUser.userId,
+      accessLevel: {
+        canRead: data.canRead,
+        canEdit: data.canEdit,
+        canDelete: data.canDelete,
+      },
+      // Convert ISO string to MySQL datetime format: YYYY-MM-DD HH:MM:SS
+      expiresAt: data.expiresAt 
+        ? knex.raw('?', [new Date(data.expiresAt).toISOString().slice(0, 19).replace('T', ' ')]) 
+        : null,
+    } as any);
+
+    return RecordShare.query(knex)
+      .findById(share.id)
+      .withGraphFetched('[granteeUser]');
+  }
+
+  @Delete(':shareId')
+  async deleteRecordShare(
+    @TenantId() tenantId: string,
+    @Param('objectApiName') objectApiName: string,
+    @Param('recordId') recordId: string,
+    @Param('shareId') shareId: string,
+    @CurrentUser() currentUser: any,
+  ) {
+    const resolvedTenantId = await this.tenantDbService.resolveTenantId(tenantId);
+    const knex = await this.tenantDbService.getTenantKnexById(resolvedTenantId);
+
+    // Get object definition
+    const objectDef = await ObjectDefinition.query(knex)
+      .findOne({ apiName: objectApiName });
+
+    if (!objectDef) {
+      throw new Error('Object not found');
+    }
+
+    // Get the record to check ownership
+    const tableName = this.getTableName(
+      objectDef.apiName,
+      objectDef.label,
+      objectDef.pluralLabel,
+    );
+    const record = await knex(tableName)
+      .where({ id: recordId })
+      .first();
+
+    if (!record) {
+      throw new Error('Record not found');
+    }
+
+    // Only owner can revoke shares
+    if (record.ownerId !== currentUser.userId) {
+      // Check if user has modify all permission
+      const user: any = await User.query(knex)
+        .findById(currentUser.userId)
+        .withGraphFetched('roles.objectPermissions');
+
+      if (!user) {
+        throw new ForbiddenException('User not found');
+      }
+
+      const hasModifyAll = user.roles?.some(role =>
+        role.objectPermissions?.some(
+          perm => perm.objectDefinitionId === objectDef.id && perm.canModifyAll
+        )
+      );
+
+      if (!hasModifyAll) {
+        throw new ForbiddenException('Only the record owner or users with Modify All permission can revoke shares');
+      }
+    }
+
+    // Revoke the share (soft delete)
+    await RecordShare.query(knex)
+      .patchAndFetchById(shareId, {
+        revokedAt: knex.fn.now() as any,
+      });
+
+    return { success: true };
+  }
+
+  private async canUserShareRecord(
+    userId: string,
+    record: any,
+    objectDef: ObjectDefinition,
+    knex: any,
+  ): Promise<boolean> {
+    // Owner can always share
+    if (record.ownerId === userId) {
+      return true;
+    }
+
+    // Check if user has modify all or edit permissions
+    const user: any = await User.query(knex)
+      .findById(userId)
+      .withGraphFetched('roles.objectPermissions');
+
+    if (!user) {
+      return false;
+    }
+
+    // Check for canModifyAll permission
+    const hasModifyAll = user.roles?.some(role =>
+      role.objectPermissions?.some(
+        perm => perm.objectDefinitionId === objectDef.id && perm.canModifyAll
+      )
+    );
+
+    if (hasModifyAll) {
+      return true;
+    }
+
+    // Check for canEdit permission (user needs edit to share)
+    const hasEdit = user.roles?.some(role =>
+      role.objectPermissions?.some(
+        perm => perm.objectDefinitionId === objectDef.id && perm.canEdit
+      )
+    );
+
+    // If user has edit permission, check if they can actually edit this record
+    // by using the authorization service
+    if (hasEdit) {
+      try {
+        await this.authService.assertCanPerformAction(
+          'update',
+          objectDef,
+          record,
+          user,
+          knex,
+        );
+        return true;
+      } catch {
+        return false;
+      }
+    }
+
+    return false;
+  }
+
+  private getTableName(apiName: string, objectLabel?: string, pluralLabel?: string): string {
+    const toSnakePlural = (source: string): string => {
+      const cleaned = source.replace(/[\s-]+/g, '_');
+      const snake = cleaned
+        .replace(/([a-z0-9])([A-Z])/g, '$1_$2')
+        .replace(/__+/g, '_')
+        .toLowerCase()
+        .replace(/^_/, '');
+
+      if (snake.endsWith('y')) return `${snake.slice(0, -1)}ies`;
+      if (snake.endsWith('s')) return snake;
+      return `${snake}s`;
+    };
+
+    const fromApi = toSnakePlural(apiName);
+    const fromLabel = objectLabel ? toSnakePlural(objectLabel) : null;
+    const fromPlural = pluralLabel ? toSnakePlural(pluralLabel) : null;
+
+    if (fromLabel && fromLabel.includes('_') && !fromApi.includes('_')) {
+      return fromLabel;
+    }
+    if (fromPlural && fromPlural.includes('_') && !fromApi.includes('_')) {
+      return fromPlural;
+    }
+
+    if (fromLabel && fromLabel !== fromApi) return fromLabel;
+    if (fromPlural && fromPlural !== fromApi) return fromPlural;
+
+    return fromApi;
+  }
+}

backend/src/rbac/role.controller.ts

@@ -1,137 +0,0 @@
-import {
-  Controller,
-  Get,
-  Post,
-  Put,
-  Delete,
-  Body,
-  Param,
-  UseGuards,
-  Inject,
-} from '@nestjs/common';
-import { JwtAuthGuard } from '../auth/jwt-auth.guard';
-import { Role } from '../models/role.model';
-import { RoleRule } from '../models/role-rule.model';
-import { Knex } from 'knex';
-
-export class CreateRoleDto {
-  name: string;
-  guardName?: string;
-  description?: string;
-}
-
-export class UpdateRoleDto {
-  name?: string;
-  description?: string;
-}
-
-export class CreateRoleRuleDto {
-  roleId: string;
-  rulesJson: any[]; // Array of CASL rules
-}
-
-export class UpdateRoleRuleDto {
-  rulesJson: any[];
-}
-
-@Controller('roles')
-@UseGuards(JwtAuthGuard)
-export class RoleController {
-  constructor(@Inject('KnexConnection') private readonly knex: Knex) {}
-
-  /**
-   * List all roles
-   */
-  @Get()
-  async list() {
-    return Role.query(this.knex).withGraphFetched('[roleRules]');
-  }
-
-  /**
-   * Get a single role by ID
-   */
-  @Get(':id')
-  async get(@Param('id') id: string) {
-    return Role.query(this.knex)
-      .findById(id)
-      .withGraphFetched('[roleRules, permissions]');
-  }
-
-  /**
-   * Create a new role
-   */
-  @Post()
-  async create(@Body() createDto: CreateRoleDto) {
-    return Role.query(this.knex).insert({
-      name: createDto.name,
-      guardName: createDto.guardName || 'api',
-      description: createDto.description,
-    });
-  }
-
-  /**
-   * Update a role
-   */
-  @Put(':id')
-  async update(@Param('id') id: string, @Body() updateDto: UpdateRoleDto) {
-    return Role.query(this.knex).patchAndFetchById(id, updateDto);
-  }
-
-  /**
-   * Delete a role
-   */
-  @Delete(':id')
-  async delete(@Param('id') id: string) {
-    await Role.query(this.knex).deleteById(id);
-    return { success: true };
-  }
-}
-
-@Controller('role-rules')
-@UseGuards(JwtAuthGuard)
-export class RoleRuleController {
-  constructor(@Inject('KnexConnection') private readonly knex: Knex) {}
-
-  /**
-   * Get rules for a role
-   */
-  @Get('role/:roleId')
-  async getForRole(@Param('roleId') roleId: string) {
-    return RoleRule.query(this.knex).where('roleId', roleId);
-  }
-
-  /**
-   * Create or update role rules
-   * This will replace existing rules for the role
-   */
-  @Post()
-  async createOrUpdate(@Body() dto: CreateRoleRuleDto) {
-    // Delete existing rules for this role
-    await RoleRule.query(this.knex).where('roleId', dto.roleId).delete();
-
-    // Insert new rules
-    return RoleRule.query(this.knex).insert({
-      roleId: dto.roleId,
-      rulesJson: dto.rulesJson,
-    });
-  }
-
-  /**
-   * Update role rules by ID
-   */
-  @Put(':id')
-  async update(@Param('id') id: string, @Body() dto: UpdateRoleRuleDto) {
-    return RoleRule.query(this.knex).patchAndFetchById(id, {
-      rulesJson: dto.rulesJson,
-    });
-  }
-
-  /**
-   * Delete role rules
-   */
-  @Delete(':id')
-  async delete(@Param('id') id: string) {
-    await RoleRule.query(this.knex).deleteById(id);
-    return { success: true };
-  }
-}

backend/src/rbac/setup-roles.controller.ts

@@ -0,0 +1,141 @@
+import {
+  Controller,
+  Get,
+  Post,
+  Patch,
+  Delete,
+  Param,
+  Body,
+  UseGuards,
+} from '@nestjs/common';
+import { JwtAuthGuard } from '../auth/jwt-auth.guard';
+import { TenantId } from '../tenant/tenant.decorator';
+import { TenantDatabaseService } from '../tenant/tenant-database.service';
+import { Role } from '../models/role.model';
+
+@Controller('setup/roles')
+@UseGuards(JwtAuthGuard)
+export class SetupRolesController {
+  constructor(private tenantDbService: TenantDatabaseService) {}
+
+  @Get()
+  async getRoles(@TenantId() tenantId: string) {
+    const resolvedTenantId = await this.tenantDbService.resolveTenantId(tenantId);
+    const knex = await this.tenantDbService.getTenantKnexById(resolvedTenantId);
+    
+    return await Role.query(knex).select('*').orderBy('name', 'asc');
+  }
+
+  @Get(':id')
+  async getRole(
+    @TenantId() tenantId: string,
+    @Param('id') id: string,
+  ) {
+    const resolvedTenantId = await this.tenantDbService.resolveTenantId(tenantId);
+    const knex = await this.tenantDbService.getTenantKnexById(resolvedTenantId);
+    
+    return await Role.query(knex).findById(id).withGraphFetched('users');
+  }
+
+  @Post()
+  async createRole(
+    @TenantId() tenantId: string,
+    @Body() data: { name: string; description?: string; guardName?: string },
+  ) {
+    const resolvedTenantId = await this.tenantDbService.resolveTenantId(tenantId);
+    const knex = await this.tenantDbService.getTenantKnexById(resolvedTenantId);
+    
+    const role = await Role.query(knex).insert({
+      name: data.name,
+      description: data.description,
+      guardName: data.guardName || 'tenant',
+    });
+    
+    return role;
+  }
+
+  @Patch(':id')
+  async updateRole(
+    @TenantId() tenantId: string,
+    @Param('id') id: string,
+    @Body() data: { name?: string; description?: string; guardName?: string },
+  ) {
+    const resolvedTenantId = await this.tenantDbService.resolveTenantId(tenantId);
+    const knex = await this.tenantDbService.getTenantKnexById(resolvedTenantId);
+    
+    const updateData: any = {};
+    
+    if (data.name) updateData.name = data.name;
+    if (data.description !== undefined) updateData.description = data.description;
+    if (data.guardName) updateData.guardName = data.guardName;
+    
+    const role = await Role.query(knex).patchAndFetchById(id, updateData);
+    return role;
+  }
+
+  @Delete(':id')
+  async deleteRole(
+    @TenantId() tenantId: string,
+    @Param('id') id: string,
+  ) {
+    const resolvedTenantId = await this.tenantDbService.resolveTenantId(tenantId);
+    const knex = await this.tenantDbService.getTenantKnexById(resolvedTenantId);
+    
+    // Delete role user assignments first
+    await knex('user_roles').where({ roleId: id }).delete();
+    
+    // Delete role permissions
+    await knex('role_permissions').where({ roleId: id }).delete();
+    await knex('role_object_permissions').where({ roleId: id }).delete();
+    
+    // Delete the role
+    await Role.query(knex).deleteById(id);
+    
+    return { success: true };
+  }
+
+  @Post(':roleId/users')
+  async addUserToRole(
+    @TenantId() tenantId: string,
+    @Param('roleId') roleId: string,
+    @Body() data: { userId: string },
+  ) {
+    const resolvedTenantId = await this.tenantDbService.resolveTenantId(tenantId);
+    const knex = await this.tenantDbService.getTenantKnexById(resolvedTenantId);
+    
+    // Check if assignment already exists
+    const existing = await knex('user_roles')
+      .where({ userId: data.userId, roleId })
+      .first();
+    
+    if (existing) {
+      return { success: true, message: 'User already assigned' };
+    }
+    
+    await knex('user_roles').insert({
+      id: knex.raw('(UUID())'),
+      userId: data.userId,
+      roleId,
+      created_at: knex.fn.now(),
+      updated_at: knex.fn.now(),
+    });
+    
+    return { success: true };
+  }
+
+  @Delete(':roleId/users/:userId')
+  async removeUserFromRole(
+    @TenantId() tenantId: string,
+    @Param('roleId') roleId: string,
+    @Param('userId') userId: string,
+  ) {
+    const resolvedTenantId = await this.tenantDbService.resolveTenantId(tenantId);
+    const knex = await this.tenantDbService.getTenantKnexById(resolvedTenantId);
+    
+    await knex('user_roles')
+      .where({ userId, roleId })
+      .delete();
+    
+    return { success: true };
+  }
+}

backend/src/rbac/setup-users.controller.ts

@@ -0,0 +1,146 @@
+import {
+  Controller,
+  Get,
+  Post,
+  Patch,
+  Delete,
+  Param,
+  Body,
+  UseGuards,
+} from '@nestjs/common';
+import { JwtAuthGuard } from '../auth/jwt-auth.guard';
+import { TenantId } from '../tenant/tenant.decorator';
+import { TenantDatabaseService } from '../tenant/tenant-database.service';
+import { User } from '../models/user.model';
+import * as bcrypt from 'bcrypt';
+
+@Controller('setup/users')
+@UseGuards(JwtAuthGuard)
+export class SetupUsersController {
+  constructor(private tenantDbService: TenantDatabaseService) {}
+
+  @Get()
+  async getUsers(@TenantId() tenantId: string) {
+    const resolvedTenantId = await this.tenantDbService.resolveTenantId(tenantId);
+    const knex = await this.tenantDbService.getTenantKnexById(resolvedTenantId);
+    return await User.query(knex).withGraphFetched('roles');
+  }
+
+  @Get(':id')
+  async getUser(
+    @TenantId() tenantId: string,
+    @Param('id') id: string,
+  ) {
+    const resolvedTenantId = await this.tenantDbService.resolveTenantId(tenantId);
+    const knex = await this.tenantDbService.getTenantKnexById(resolvedTenantId);
+    return await User.query(knex).findById(id).withGraphFetched('roles');
+  }
+
+  @Post()
+  async createUser(
+    @TenantId() tenantId: string,
+    @Body() data: { email: string; password: string; firstName?: string; lastName?: string },
+  ) {
+    const resolvedTenantId = await this.tenantDbService.resolveTenantId(tenantId);
+    const knex = await this.tenantDbService.getTenantKnexById(resolvedTenantId);
+    
+    // Hash password
+    const hashedPassword = await bcrypt.hash(data.password, 10);
+    
+    const user = await User.query(knex).insert({
+      email: data.email,
+      password: hashedPassword,
+      firstName: data.firstName,
+      lastName: data.lastName,
+      isActive: true,
+    });
+    
+    return user;
+  }
+
+  @Patch(':id')
+  async updateUser(
+    @TenantId() tenantId: string,
+    @Param('id') id: string,
+    @Body() data: { email?: string; password?: string; firstName?: string; lastName?: string },
+  ) {
+    const resolvedTenantId = await this.tenantDbService.resolveTenantId(tenantId);
+    const knex = await this.tenantDbService.getTenantKnexById(resolvedTenantId);
+    
+    const updateData: any = {};
+    
+    if (data.email) updateData.email = data.email;
+    if (data.firstName !== undefined) updateData.firstName = data.firstName;
+    if (data.lastName !== undefined) updateData.lastName = data.lastName;
+    
+    // Hash password if provided
+    if (data.password) {
+      updateData.password = await bcrypt.hash(data.password, 10);
+    }
+    
+    const user = await User.query(knex).patchAndFetchById(id, updateData);
+    return user;
+  }
+
+  @Delete(':id')
+  async deleteUser(
+    @TenantId() tenantId: string,
+    @Param('id') id: string,
+  ) {
+    const resolvedTenantId = await this.tenantDbService.resolveTenantId(tenantId);
+    const knex = await this.tenantDbService.getTenantKnexById(resolvedTenantId);
+    
+    // Delete user role assignments first
+    await knex('user_roles').where({ userId: id }).delete();
+    
+    // Delete the user
+    await User.query(knex).deleteById(id);
+    
+    return { success: true };
+  }
+
+  @Post(':userId/roles')
+  async addRoleToUser(
+    @TenantId() tenantId: string,
+    @Param('userId') userId: string,
+    @Body() data: { roleId: string },
+  ) {
+    const resolvedTenantId = await this.tenantDbService.resolveTenantId(tenantId);
+    const knex = await this.tenantDbService.getTenantKnexById(resolvedTenantId);
+    
+    // Check if assignment already exists
+    const existing = await knex('user_roles')
+      .where({ userId, roleId: data.roleId })
+      .first();
+    
+    if (existing) {
+      return { success: true, message: 'Role already assigned' };
+    }
+    
+    await knex('user_roles').insert({
+      id: knex.raw('(UUID())'),
+      userId,
+      roleId: data.roleId,
+      created_at: knex.fn.now(),
+      updated_at: knex.fn.now(),
+    });
+    
+    return { success: true };
+  }
+
+  @Delete(':userId/roles/:roleId')
+  async removeRoleFromUser(
+    @TenantId() tenantId: string,
+    @Param('userId') userId: string,
+    @Param('roleId') roleId: string,
+  ) {
+    const resolvedTenantId = await this.tenantDbService.resolveTenantId(tenantId);
+    const knex = await this.tenantDbService.getTenantKnexById(resolvedTenantId);
+    
+    await knex('user_roles')
+      .where({ userId, roleId })
+      .delete();
+    
+    return { success: true };
+  }
+}

backend/src/rbac/share.controller.ts

@@ -1,243 +0,0 @@
-import {
-  Controller,
-  Get,
-  Post,
-  Patch,
-  Delete,
-  Body,
-  Param,
-  Query,
-  UseGuards,
-  ForbiddenException,
-  NotFoundException,
-} from '@nestjs/common';
-import { IsString, IsArray, IsOptional, IsDateString } from 'class-validator';
-import { JwtAuthGuard } from '../auth/jwt-auth.guard';
-import { CurrentUser } from '../auth/current-user.decorator';
-import { TenantId } from '../tenant/tenant.decorator';
-import { TenantDatabaseService } from '../tenant/tenant-database.service';
-
-export class CreateShareDto {
-  @IsString()
-  objectApiName: string;
-
-  @IsString()
-  recordId: string;
-
-  @IsString()
-  granteeUserId: string;
-
-  @IsArray()
-  @IsString({ each: true })
-  actions: string[]; // ["read"], ["read", "update"], etc.
-
-  @IsOptional()
-  @IsArray()
-  @IsString({ each: true })
-  fields?: string[]; // Optional field scoping
-
-  @IsOptional()
-  @IsDateString()
-  expiresAt?: string;
-}
-
-export class UpdateShareDto {
-  @IsOptional()
-  @IsArray()
-  @IsString({ each: true })
-  actions?: string[];
-
-  @IsOptional()
-  @IsArray()
-  @IsString({ each: true })
-  fields?: string[];
-
-  @IsOptional()
-  @IsDateString()
-  expiresAt?: string;
-}
-
-@Controller('rbac/shares')
-@UseGuards(JwtAuthGuard)
-export class ShareController {
-  constructor(private tenantDbService: TenantDatabaseService) {}
-
-  /**
-   * Create a new share
-   * Only the owner (or users with share permission) can share a record
-   */
-  @Post()
-  async create(
-    @TenantId() tenantId: string,
-    @CurrentUser() currentUser: any,
-    @Body() createDto: CreateShareDto,
-  ) {
-    const resolvedTenantId = await this.tenantDbService.resolveTenantId(tenantId);
-    const knex = await this.tenantDbService.getTenantKnexById(resolvedTenantId);
-
-    // Get object definition by apiName
-    const objectDef = await knex('object_definitions')
-      .where({ apiName: createDto.objectApiName })
-      .first();
-
-    if (!objectDef) {
-      throw new NotFoundException('Object definition not found');
-    }
-
-    // Get the table name for the object
-    const tableName = this.getTableName(createDto.objectApiName);
-
-    // Verify the user owns the record
-    const record = await knex(tableName)
-      .where({ id: createDto.recordId })
-      .first();
-
-    if (!record) {
-      throw new NotFoundException('Record not found');
-    }
-
-    if (record.ownerId !== currentUser.userId) {
-      throw new ForbiddenException('Only the record owner can share it');
-    }
-
-    // Create the share
-    const shareId = require('crypto').randomUUID();
-    await knex('record_shares').insert({
-      id: shareId,
-      object_definition_id: objectDef.id,
-      record_id: createDto.recordId,
-      grantee_user_id: createDto.granteeUserId,
-      granted_by_user_id: currentUser.userId,
-      actions: JSON.stringify(createDto.actions),
-      fields: createDto.fields ? JSON.stringify(createDto.fields) : null,
-      expires_at: createDto.expiresAt,
-      created_at: knex.fn.now(),
-    });
-
-    const share = await knex('record_shares').where({ id: shareId }).first();
-
-    return {
-      ...share,
-      actions: typeof share.actions === 'string' ? JSON.parse(share.actions) : share.actions,
-      fields: share.fields ? (typeof share.fields === 'string' ? JSON.parse(share.fields) : share.fields) : null,
-    };
-  }
-
-  private getTableName(objectApiName: string): string {
-    const snakeCase = objectApiName
-      .replace(/([A-Z])/g, '_$1')
-      .toLowerCase()
-      .replace(/^_/, '');
-    
-    if (snakeCase.endsWith('y')) {
-      return snakeCase.slice(0, -1) + 'ies';
-    } else if (snakeCase.endsWith('s')) {
-      return snakeCase;
-    } else {
-      return snakeCase + 's';
-    }
-  }
-
-  /**
-   * List shares for a specific record
-   * Only owner or users with access can see shares
-   */
-  @Get(':objectApiName/:recordId')
-  async listForRecord(
-    @TenantId() tenantId: string,
-    @CurrentUser() currentUser: any,
-    @Param('objectApiName') objectApiName: string,
-    @Param('recordId') recordId: string,
-  ) {
-    const resolvedTenantId = await this.tenantDbService.resolveTenantId(tenantId);
-    const knex = await this.tenantDbService.getTenantKnexById(resolvedTenantId);
-
-    // Get object definition
-    const objectDef = await knex('object_definitions')
-      .where({ apiName: objectApiName })
-      .first();
-
-    if (!objectDef) {
-      throw new NotFoundException('Object definition not found');
-    }
-
-    // Get shares for this record
-    const shares = await knex('record_shares')
-      .where({
-        object_definition_id: objectDef.id,
-        record_id: recordId,
-      })
-      .whereNull('revoked_at')
-      .select('*');
-
-    // Fetch user details for each share
-    const sharesWithUsers = await Promise.all(
-      shares.map(async (share: any) => {
-        const granteeUser = await knex('users')
-          .where({ id: share.grantee_user_id })
-          .select('id', 'email', 'firstName', 'lastName', 'name')
-          .first();
-
-        const grantedByUser = await knex('users')
-          .where({ id: share.granted_by_user_id })
-          .select('id', 'email', 'firstName', 'lastName', 'name')
-          .first();
-
-        return {
-          id: share.id,
-          recordId: share.record_id,
-          actions: typeof share.actions === 'string' ? JSON.parse(share.actions) : share.actions,
-          fields: share.fields ? (typeof share.fields === 'string' ? JSON.parse(share.fields) : share.fields) : null,
-          expiresAt: share.expires_at,
-          createdAt: share.created_at,
-          granteeUser: {
-            id: granteeUser.id,
-            email: granteeUser.email,
-            name: granteeUser.firstName && granteeUser.lastName
-              ? `${granteeUser.firstName} ${granteeUser.lastName}`
-              : granteeUser.name || granteeUser.email,
-          },
-          grantedByUser: {
-            id: grantedByUser.id,
-            email: grantedByUser.email,
-            name: grantedByUser.firstName && grantedByUser.lastName
-              ? `${grantedByUser.firstName} ${grantedByUser.lastName}`
-              : grantedByUser.name || grantedByUser.email,
-          },
-        };
-      })
-    );
-
-    return sharesWithUsers;
-  }
-
-  /**
-   * Revoke a share (soft delete)
-   */
-  @Delete(':id')
-  async revoke(
-    @TenantId() tenantId: string,
-    @CurrentUser() currentUser: any,
-    @Param('id') id: string,
-  ) {
-    const resolvedTenantId = await this.tenantDbService.resolveTenantId(tenantId);
-    const knex = await this.tenantDbService.getTenantKnexById(resolvedTenantId);
-
-    const share = await knex('record_shares').where({ id }).first();
-
-    if (!share) {
-      throw new NotFoundException('Share not found');
-    }
-
-    // Only the grantor can revoke
-    if (share.granted_by_user_id !== currentUser.userId) {
-      throw new ForbiddenException('Unauthorized');
-    }
-
-    await knex('record_shares')
-      .where({ id })
-      .update({ revoked_at: knex.fn.now() });
-
-    return { success: true };
-  }
-}

backend/src/rbac/user.controller.ts

@@ -1,41 +0,0 @@
-import { Controller, Get, UseGuards } from '@nestjs/common';
-import { JwtAuthGuard } from '../auth/jwt-auth.guard';
-import { TenantId } from '../tenant/tenant.decorator';
-import { CurrentUser } from '../auth/current-user.decorator';
-import { TenantDatabaseService } from '../tenant/tenant-database.service';
-import { User } from '../models/user.model';
-
-@Controller('rbac/users')
-@UseGuards(JwtAuthGuard)
-export class UserController {
-  constructor(private tenantDbService: TenantDatabaseService) {}
-
-  @Get()
-  async getUsers(
-    @TenantId() tenantId: string,
-    @CurrentUser() currentUser: any,
-  ) {
-    const resolvedTenantId = await this.tenantDbService.resolveTenantId(tenantId);
-    const knex = await this.tenantDbService.getTenantKnexById(resolvedTenantId);
-
-    // Get all active users from tenant database (excluding current user)
-    let query = User.query(knex)
-      .select('id', 'email', 'firstName', 'lastName')
-      .where('isActive', true);
-
-    // Exclude current user if we have their ID
-    if (currentUser?.userId) {
-      query = query.whereNot('id', currentUser.userId);
-    }
-
-    const users = await query;
-
-    return users.map((user) => ({
-      id: user.id,
-      email: user.email,
-      name: user.firstName && user.lastName
-        ? `${user.firstName} ${user.lastName}`
-        : user.email,
-    }));
-  }
-}

backend/src/search/meilisearch.module.ts

@@ -0,0 +1,8 @@
+import { Module } from '@nestjs/common';
+import { MeilisearchService } from './meilisearch.service';
+
+@Module({
+  providers: [MeilisearchService],
+  exports: [MeilisearchService],
+})
+export class MeilisearchModule {}

backend/src/search/meilisearch.service.ts

@@ -0,0 +1,244 @@
+import { Injectable, Logger } from '@nestjs/common';
+import * as http from 'http';
+import * as https from 'https';
+
+type MeiliConfig = {
+  host: string;
+  apiKey?: string;
+  indexPrefix: string;
+};
+
+@Injectable()
+export class MeilisearchService {
+  private readonly logger = new Logger(MeilisearchService.name);
+
+  isEnabled(): boolean {
+    return Boolean(this.getConfig());
+  }
+
+  async searchRecord(
+    tenantId: string,
+    objectApiName: string,
+    query: string,
+    displayField?: string,
+  ): Promise<{ id: string; hit: any } | null> {
+    const config = this.getConfig();
+    if (!config) return null;
+
+    const indexName = this.buildIndexName(config, tenantId, objectApiName);
+    const url = `${config.host}/indexes/${encodeURIComponent(indexName)}/search`;
+
+    console.log('querying Meilisearch index:', { indexName, query, displayField });
+
+    try {
+      const response = await this.requestJson('POST', url, {
+        q: query,
+        limit: 5,
+      }, this.buildHeaders(config));
+
+      if (!this.isSuccessStatus(response.status)) {
+        this.logger.warn(
+          `Meilisearch query failed for index ${indexName}: ${response.status}`,
+        );
+        return null;
+      }
+
+      const hits = Array.isArray(response.body?.hits) ? response.body.hits : [];
+      if (hits.length === 0) return null;
+
+      if (displayField) {
+        const loweredQuery = query.toLowerCase();
+        const exactMatch = hits.find((hit: any) => {
+          const value = hit?.[displayField];
+          return value && String(value).toLowerCase() === loweredQuery;
+        });
+        if (exactMatch?.id) {
+          return { id: exactMatch.id, hit: exactMatch };
+        }
+      }
+
+      const match = hits[0];
+      if (match?.id) {
+        return { id: match.id, hit: match };
+      }
+    } catch (error) {
+      this.logger.warn(`Meilisearch lookup failed: ${error.message}`);
+    }
+
+    return null;
+  }
+
+  async searchRecords(
+    tenantId: string,
+    objectApiName: string,
+    query: string,
+    options?: { limit?: number; offset?: number },
+  ): Promise<{ hits: any[]; total: number }> {
+    const config = this.getConfig();
+    if (!config) return { hits: [], total: 0 };
+
+    const indexName = this.buildIndexName(config, tenantId, objectApiName);
+    const url = `${config.host}/indexes/${encodeURIComponent(indexName)}/search`;
+    const limit = Number.isFinite(Number(options?.limit)) ? Number(options?.limit) : 20;
+    const offset = Number.isFinite(Number(options?.offset)) ? Number(options?.offset) : 0;
+
+    try {
+      const response = await this.requestJson('POST', url, {
+        q: query,
+        limit,
+        offset,
+      }, this.buildHeaders(config));
+
+      console.log('Meilisearch response body:', response.body);
+
+      if (!this.isSuccessStatus(response.status)) {
+        this.logger.warn(
+          `Meilisearch query failed for index ${indexName}: ${response.status}`,
+        );
+        return { hits: [], total: 0 };
+      }
+
+      const hits = Array.isArray(response.body?.hits) ? response.body.hits : [];
+      const total =
+        response.body?.estimatedTotalHits ??
+        response.body?.nbHits ??
+        hits.length;
+      return { hits, total };
+    } catch (error) {
+      this.logger.warn(`Meilisearch query failed: ${error.message}`);
+      return { hits: [], total: 0 };
+    }
+  }
+
+  async upsertRecord(
+    tenantId: string,
+    objectApiName: string,
+    record: Record<string, any>,
+    fieldsToIndex: string[],
+  ): Promise<void> {
+    const config = this.getConfig();
+    if (!config || !record?.id) return;
+
+    const indexName = this.buildIndexName(config, tenantId, objectApiName);
+    const url = `${config.host}/indexes/${encodeURIComponent(indexName)}/documents?primaryKey=id`;
+    const document = this.pickRecordFields(record, fieldsToIndex);
+
+    try {
+      const response = await this.requestJson('POST', url, [document], this.buildHeaders(config));
+      if (!this.isSuccessStatus(response.status)) {
+        this.logger.warn(
+          `Meilisearch upsert failed for index ${indexName}: ${response.status}`,
+        );
+      }
+    } catch (error) {
+      this.logger.warn(`Meilisearch upsert failed: ${error.message}`);
+    }
+  }
+
+  async deleteRecord(
+    tenantId: string,
+    objectApiName: string,
+    recordId: string,
+  ): Promise<void> {
+    const config = this.getConfig();
+    if (!config || !recordId) return;
+
+    const indexName = this.buildIndexName(config, tenantId, objectApiName);
+    const url = `${config.host}/indexes/${encodeURIComponent(indexName)}/documents/${encodeURIComponent(recordId)}`;
+
+    try {
+      const response = await this.requestJson('DELETE', url, undefined, this.buildHeaders(config));
+      if (!this.isSuccessStatus(response.status)) {
+        this.logger.warn(
+          `Meilisearch delete failed for index ${indexName}: ${response.status}`,
+        );
+      }
+    } catch (error) {
+      this.logger.warn(`Meilisearch delete failed: ${error.message}`);
+    }
+  }
+
+  private getConfig(): MeiliConfig | null {
+    const host = process.env.MEILI_HOST || process.env.MEILISEARCH_HOST;
+    if (!host) return null;
+    const trimmedHost = host.replace(/\/+$/, '');
+    const apiKey = process.env.MEILI_API_KEY || process.env.MEILISEARCH_API_KEY;
+    const indexPrefix = process.env.MEILI_INDEX_PREFIX || 'tenant_';
+    return { host: trimmedHost, apiKey, indexPrefix };
+  }
+
+  private buildIndexName(config: MeiliConfig, tenantId: string, objectApiName: string): string {
+    return `${config.indexPrefix}${tenantId}_${objectApiName}`.toLowerCase();
+  }
+
+  private buildHeaders(config: MeiliConfig): Record<string, string> {
+    const headers: Record<string, string> = {
+      'Content-Type': 'application/json',
+      Accept: 'application/json',
+    };
+    if (config.apiKey) {
+      headers['X-Meili-API-Key'] = config.apiKey;
+      headers.Authorization = `Bearer ${config.apiKey}`;
+    }
+    return headers;
+  }
+
+  private pickRecordFields(record: Record<string, any>, fields: string[]): Record<string, any> {
+    const document: Record<string, any> = { id: record.id };
+    for (const field of fields) {
+      if (record[field] !== undefined) {
+        document[field] = record[field];
+      }
+    }
+    return document;
+  }
+
+  private isSuccessStatus(status: number): boolean {
+    return status >= 200 && status < 300;
+  }
+
+  private requestJson(
+    method: 'POST' | 'DELETE',
+    url: string,
+    payload: any,
+    headers: Record<string, string>,
+  ): Promise<{ status: number; body: any }> {
+    return new Promise((resolve, reject) => {
+      const parsedUrl = new URL(url);
+      const client = parsedUrl.protocol === 'https:' ? https : http;
+      const request = client.request(
+        {
+          method,
+          hostname: parsedUrl.hostname,
+          port: parsedUrl.port,
+          path: `${parsedUrl.pathname}${parsedUrl.search}`,
+          headers,
+        },
+        (response) => {
+          let data = '';
+          response.on('data', (chunk) => {
+            data += chunk;
+          });
+          response.on('end', () => {
+            if (!data) {
+              resolve({ status: response.statusCode || 0, body: null });
+              return;
+            }
+            try {
+              const body = JSON.parse(data);
+              resolve({ status: response.statusCode || 0, body });
+            } catch (error) {
+              reject(error);
+            }
+          });
+        },
+      );
+
+      request.on('error', reject);
+      if (payload !== undefined) {
+        request.write(JSON.stringify(payload));
+      }
+      request.end();
+    });
+  }
+}

backend/src/tenant/central-database.service.ts

@@ -1,15 +1,14 @@
 import Knex from 'knex';
-import type { Knex as KnexType } from 'knex';
 import { Model } from 'objection';
 import { CentralTenant, CentralDomain, CentralUser } from '../models/central.model';
 
-let centralKnex: KnexType | null = null;
+let centralKnex: Knex.Knex | null = null;
 
 /**
  * Get or create a Knex instance for the central database
  * This is used for Objection models that work with central entities
  */
-export function getCentralKnex(): KnexType {
+export function getCentralKnex(): Knex.Knex {
   if (!centralKnex) {
     const centralDbUrl = process.env.CENTRAL_DATABASE_URL;
     

backend/src/tenant/tenant-database.service.ts

@@ -110,8 +110,9 @@ export class TenantDatabaseService {
    * @deprecated Use getTenantKnexByDomain or getTenantKnexById instead
    */
   async getTenantKnex(tenantIdOrSlug: string): Promise<Knex> {
-    // Assume it's a domain if it contains a dot
+    // Resolve tenant ID first, then get connection by ID
-    return this.getTenantKnexByDomain(tenantIdOrSlug);
+    const tenantId = await this.resolveTenantId(tenantIdOrSlug);
+    return this.getTenantKnexById(tenantId);
   }
 
   /**
@@ -242,4 +243,26 @@ export class TenantDatabaseService {
     decrypted += decipher.final('utf8');
     return decrypted;
   }
+
+  /**
+   * Encrypt integrations config JSON object
+   * @param config - Plain object containing integration credentials
+   * @returns Encrypted JSON string
+   */
+  encryptIntegrationsConfig(config: any): string {
+    if (!config) return null;
+    const jsonString = JSON.stringify(config);
+    return this.encryptPassword(jsonString);
+  }
+
+  /**
+   * Decrypt integrations config JSON string
+   * @param encryptedConfig - Encrypted JSON string
+   * @returns Plain object with integration credentials
+   */
+  decryptIntegrationsConfig(encryptedConfig: string): any {
+    if (!encryptedConfig) return null;
+    const decrypted = this.decryptPassword(encryptedConfig);
+    return JSON.parse(decrypted);
+  }
 }

backend/src/tenant/tenant-provisioning.service.ts

@@ -176,7 +176,7 @@ export class TenantProvisioningService {
    * Seed default data for new tenant
    */
   private async seedDefaultData(tenantId: string) {
-    const tenantKnex = await this.tenantDbService.getTenantKnex(tenantId);
+    const tenantKnex = await this.tenantDbService.getTenantKnexById(tenantId);
 
     try {
       // Create default roles

backend/src/tenant/tenant.controller.ts

@@ -0,0 +1,155 @@
+import {
+  Controller,
+  Get,
+  Put,
+  Body,
+  UseGuards,
+  Req,
+} from '@nestjs/common';
+import { JwtAuthGuard } from '../auth/jwt-auth.guard';
+import { TenantDatabaseService } from './tenant-database.service';
+import { getCentralPrisma } from '../prisma/central-prisma.service';
+import { TenantId } from './tenant.decorator';
+
+@Controller('tenant')
+@UseGuards(JwtAuthGuard)
+export class TenantController {
+  constructor(private readonly tenantDbService: TenantDatabaseService) {}
+
+  /**
+   * Get integrations configuration for the current tenant
+   */
+  @Get('integrations')
+  async getIntegrationsConfig(@TenantId() domain: string) {
+    const centralPrisma = getCentralPrisma();
+    
+    // Look up tenant by domain
+    const domainRecord = await centralPrisma.domain.findUnique({
+      where: { domain },
+      include: { tenant: { select: { id: true, integrationsConfig: true } } },
+    });
+
+    if (!domainRecord?.tenant || !domainRecord.tenant.integrationsConfig) {
+      return { data: null };
+    }
+
+    // Decrypt the config
+    const config = this.tenantDbService.decryptIntegrationsConfig(
+      domainRecord.tenant.integrationsConfig as any,
+    );
+
+    // Return config with sensitive fields masked
+    const maskedConfig = this.maskSensitiveFields(config);
+
+    return { data: maskedConfig };
+  }
+
+  /**
+   * Update integrations configuration for the current tenant
+   */
+  @Put('integrations')
+  async updateIntegrationsConfig(
+    @TenantId() domain: string,
+    @Body() body: { integrationsConfig: any },
+  ) {
+    const { integrationsConfig } = body;
+
+    if (!domain) {
+      throw new Error('Domain is missing from request');
+    }
+
+    // Look up tenant by domain
+    const centralPrisma = getCentralPrisma();
+    const domainRecord = await centralPrisma.domain.findUnique({
+      where: { domain },
+      include: { tenant: { select: { id: true, integrationsConfig: true } } },
+    });
+
+    if (!domainRecord?.tenant) {
+      throw new Error(`Tenant with domain ${domain} not found`);
+    }
+
+    // Merge with existing config to preserve masked values
+    let finalConfig = integrationsConfig;
+    if (domainRecord.tenant.integrationsConfig) {
+      const existingConfig = this.tenantDbService.decryptIntegrationsConfig(
+        domainRecord.tenant.integrationsConfig as any,
+      );
+
+      // Replace masked values with actual values from existing config
+      finalConfig = this.unmaskConfig(integrationsConfig, existingConfig);
+    }
+
+    // Encrypt the config
+    const encryptedConfig = this.tenantDbService.encryptIntegrationsConfig(
+      finalConfig,
+    );
+
+    // Update in database
+    await centralPrisma.tenant.update({
+      where: { id: domainRecord.tenant.id },
+      data: {
+        integrationsConfig: encryptedConfig as any,
+      },
+    });
+
+    return {
+      success: true,
+      message: 'Integrations configuration updated successfully',
+    };
+  }
+
+  /**
+   * Unmask config by replacing masked values with actual values from existing config
+   */
+  private unmaskConfig(newConfig: any, existingConfig: any): any {
+    const result = { ...newConfig };
+
+    // Unmask Twilio credentials
+    if (result.twilio && existingConfig.twilio) {
+      if (result.twilio.authToken === '••••••••' && existingConfig.twilio.authToken) {
+        result.twilio.authToken = existingConfig.twilio.authToken;
+      }
+      if (result.twilio.apiSecret === '••••••••' && existingConfig.twilio.apiSecret) {
+        result.twilio.apiSecret = existingConfig.twilio.apiSecret;
+      }
+    }
+
+    // Unmask OpenAI credentials
+    if (result.openai && existingConfig.openai) {
+      if (result.openai.apiKey === '••••••••' && existingConfig.openai.apiKey) {
+        result.openai.apiKey = existingConfig.openai.apiKey;
+      }
+    }
+
+    return result;
+  }
+
+  /**
+   * Mask sensitive fields for API responses
+   */
+  private maskSensitiveFields(config: any): any {
+    if (!config) return null;
+
+    const masked = { ...config };
+
+    // Mask Twilio credentials
+    if (masked.twilio) {
+      masked.twilio = {
+        ...masked.twilio,
+        authToken: masked.twilio.authToken ? '••••••••' : '',
+        apiSecret: masked.twilio.apiSecret ? '••••••••' : '',
+      };
+    }
+
+    // Mask OpenAI credentials
+    if (masked.openai) {
+      masked.openai = {
+        ...masked.openai,
+        apiKey: masked.openai.apiKey ? '••••••••' : '',
+      };
+    }
+
+    return masked;
+  }
+}

backend/src/tenant/tenant.module.ts

@@ -1,43 +1,21 @@
-import { Module, NestModule, MiddlewareConsumer, Scope } from '@nestjs/common';
+import { Module, NestModule, MiddlewareConsumer } from '@nestjs/common';
-import { REQUEST } from '@nestjs/core';
 import { TenantMiddleware } from './tenant.middleware';
 import { TenantDatabaseService } from './tenant-database.service';
 import { TenantProvisioningService } from './tenant-provisioning.service';
 import { TenantProvisioningController } from './tenant-provisioning.controller';
 import { CentralAdminController } from './central-admin.controller';
+import { TenantController } from './tenant.controller';
 import { PrismaModule } from '../prisma/prisma.module';
 
 @Module({
   imports: [PrismaModule],
-  controllers: [TenantProvisioningController, CentralAdminController],
+  controllers: [TenantProvisioningController, CentralAdminController, TenantController],
   providers: [
     TenantDatabaseService,
     TenantProvisioningService,
     TenantMiddleware,
-    {
-      provide: 'KnexConnection',
-      scope: Scope.REQUEST,
-      inject: [REQUEST, TenantDatabaseService],
-      useFactory: async (request: any, tenantDbService: TenantDatabaseService) => {
-        // Try to get subdomain first (for domain-based routing)
-        const subdomain = request.raw?.subdomain || request.subdomain;
-        const tenantId = request.raw?.tenantId || request.tenantId;
-        
-        if (!subdomain && !tenantId) {
-          throw new Error('Neither subdomain nor tenant ID found in request');
-        }
-        
-        // Prefer subdomain lookup (more reliable for domain-based routing)
-        if (subdomain) {
-          return await tenantDbService.getTenantKnexByDomain(subdomain);
-        }
-        
-        // Fallback to tenant ID lookup
-        return await tenantDbService.getTenantKnexById(tenantId);
-      },
-    },
   ],
-  exports: [TenantDatabaseService, TenantProvisioningService, 'KnexConnection'],
+  exports: [TenantDatabaseService, TenantProvisioningService],
 })
 export class TenantModule implements NestModule {
   configure(consumer: MiddlewareConsumer) {

backend/src/voice/audio-converter.service.ts

@@ -0,0 +1,214 @@
+import { Injectable, Logger } from '@nestjs/common';
+
+/**
+ * Audio format converter for Twilio <-> OpenAI audio streaming
+ * 
+ * Twilio Media Streams format:
+ * - Codec: μ-law (G.711)
+ * - Sample rate: 8kHz
+ * - Encoding: base64
+ * - Chunk size: 20ms (160 bytes)
+ * 
+ * OpenAI Realtime API format:
+ * - Codec: PCM16
+ * - Sample rate: 24kHz
+ * - Encoding: base64
+ * - Mono channel
+ */
+@Injectable()
+export class AudioConverterService {
+  private readonly logger = new Logger(AudioConverterService.name);
+
+  // μ-law decode lookup table
+  private readonly MULAW_DECODE_TABLE = this.buildMuLawDecodeTable();
+
+  // μ-law encode lookup table
+  private readonly MULAW_ENCODE_TABLE = this.buildMuLawEncodeTable();
+
+  /**
+   * Build μ-law to linear PCM16 decode table
+   */
+  private buildMuLawDecodeTable(): Int16Array {
+    const table = new Int16Array(256);
+    for (let i = 0; i < 256; i++) {
+      const mulaw = ~i;
+      const exponent = (mulaw >> 4) & 0x07;
+      const mantissa = mulaw & 0x0f;
+      let sample = (mantissa << 3) + 0x84;
+      sample <<= exponent;
+      sample -= 0x84;
+      if ((mulaw & 0x80) === 0) {
+        sample = -sample;
+      }
+      table[i] = sample;
+    }
+    return table;
+  }
+
+  /**
+   * Build linear PCM16 to μ-law encode table
+   */
+  private buildMuLawEncodeTable(): Uint8Array {
+    const table = new Uint8Array(65536);
+    for (let i = 0; i < 65536; i++) {
+      const sample = (i - 32768);
+      const sign = sample < 0 ? 0x80 : 0x00;
+      const magnitude = Math.abs(sample);
+      
+      // Add bias
+      let biased = magnitude + 0x84;
+      
+      // Find exponent
+      let exponent = 7;
+      for (let exp = 0; exp < 8; exp++) {
+        if (biased <= (0xff << exp)) {
+          exponent = exp;
+          break;
+        }
+      }
+      
+      // Extract mantissa
+      const mantissa = (biased >> (exponent + 3)) & 0x0f;
+      
+      // Combine sign, exponent, mantissa
+      const mulaw = ~(sign | (exponent << 4) | mantissa);
+      table[i] = mulaw & 0xff;
+    }
+    return table;
+  }
+
+  /**
+   * Decode μ-law audio to linear PCM16
+   * @param mulawData - Buffer containing μ-law encoded audio
+   * @returns Buffer containing PCM16 audio (16-bit little-endian)
+   */
+  decodeMuLaw(mulawData: Buffer): Buffer {
+    const pcm16 = Buffer.allocUnsafe(mulawData.length * 2);
+    
+    for (let i = 0; i < mulawData.length; i++) {
+      const sample = this.MULAW_DECODE_TABLE[mulawData[i]];
+      pcm16.writeInt16LE(sample, i * 2);
+    }
+    
+    return pcm16;
+  }
+
+  /**
+   * Encode linear PCM16 to μ-law
+   * @param pcm16Data - Buffer containing PCM16 audio (16-bit little-endian)
+   * @returns Buffer containing μ-law encoded audio
+   */
+  encodeMuLaw(pcm16Data: Buffer): Buffer {
+    const mulaw = Buffer.allocUnsafe(pcm16Data.length / 2);
+    
+    for (let i = 0; i < pcm16Data.length; i += 2) {
+      const sample = pcm16Data.readInt16LE(i);
+      const index = (sample + 32768) & 0xffff;
+      mulaw[i / 2] = this.MULAW_ENCODE_TABLE[index];
+    }
+    
+    return mulaw;
+  }
+
+  /**
+   * Resample audio from 8kHz to 24kHz (linear interpolation)
+   * @param pcm16Data - Buffer containing 8kHz PCM16 audio
+   * @returns Buffer containing 24kHz PCM16 audio
+   */
+  resample8kTo24k(pcm16Data: Buffer): Buffer {
+    const inputSamples = pcm16Data.length / 2;
+    const outputSamples = Math.floor(inputSamples * 3); // 8k * 3 = 24k
+    const output = Buffer.allocUnsafe(outputSamples * 2);
+    
+    for (let i = 0; i < outputSamples; i++) {
+      const srcIndex = i / 3;
+      const srcIndexFloor = Math.floor(srcIndex);
+      const srcIndexCeil = Math.min(srcIndexFloor + 1, inputSamples - 1);
+      const fraction = srcIndex - srcIndexFloor;
+      
+      const sample1 = pcm16Data.readInt16LE(srcIndexFloor * 2);
+      const sample2 = pcm16Data.readInt16LE(srcIndexCeil * 2);
+      
+      // Linear interpolation
+      const interpolated = Math.round(sample1 + (sample2 - sample1) * fraction);
+      output.writeInt16LE(interpolated, i * 2);
+    }
+    
+    return output;
+  }
+
+  /**
+   * Resample audio from 24kHz to 8kHz (decimation with averaging)
+   * @param pcm16Data - Buffer containing 24kHz PCM16 audio
+   * @returns Buffer containing 8kHz PCM16 audio
+   */
+  resample24kTo8k(pcm16Data: Buffer): Buffer {
+    const inputSamples = pcm16Data.length / 2;
+    const outputSamples = Math.floor(inputSamples / 3); // 24k / 3 = 8k
+    const output = Buffer.allocUnsafe(outputSamples * 2);
+    
+    for (let i = 0; i < outputSamples; i++) {
+      // Average 3 samples for anti-aliasing
+      const idx1 = Math.min(i * 3, inputSamples - 1);
+      const idx2 = Math.min(i * 3 + 1, inputSamples - 1);
+      const idx3 = Math.min(i * 3 + 2, inputSamples - 1);
+      
+      const sample1 = pcm16Data.readInt16LE(idx1 * 2);
+      const sample2 = pcm16Data.readInt16LE(idx2 * 2);
+      const sample3 = pcm16Data.readInt16LE(idx3 * 2);
+      
+      const averaged = Math.round((sample1 + sample2 + sample3) / 3);
+      output.writeInt16LE(averaged, i * 2);
+    }
+    
+    return output;
+  }
+
+  /**
+   * Convert Twilio μ-law 8kHz to OpenAI PCM16 24kHz
+   * @param twilioBase64 - Base64-encoded μ-law audio from Twilio
+   * @returns Base64-encoded PCM16 24kHz audio for OpenAI
+   */
+  twilioToOpenAI(twilioBase64: string): string {
+    try {
+      // Decode base64
+      const mulawBuffer = Buffer.from(twilioBase64, 'base64');
+      
+      // μ-law -> PCM16
+      const pcm16_8k = this.decodeMuLaw(mulawBuffer);
+      
+      // 8kHz -> 24kHz
+      const pcm16_24k = this.resample8kTo24k(pcm16_8k);
+      
+      // Encode to base64
+      return pcm16_24k.toString('base64');
+    } catch (error) {
+      this.logger.error('Error converting Twilio to OpenAI audio', error);
+      throw error;
+    }
+  }
+
+  /**
+   * Convert OpenAI PCM16 24kHz to Twilio μ-law 8kHz
+   * @param openaiBase64 - Base64-encoded PCM16 24kHz audio from OpenAI
+   * @returns Base64-encoded μ-law 8kHz audio for Twilio
+   */
+  openAIToTwilio(openaiBase64: string): string {
+    try {
+      // Decode base64
+      const pcm16_24k = Buffer.from(openaiBase64, 'base64');
+      
+      // 24kHz -> 8kHz
+      const pcm16_8k = this.resample24kTo8k(pcm16_24k);
+      
+      // PCM16 -> μ-law
+      const mulawBuffer = this.encodeMuLaw(pcm16_8k);
+      
+      // Encode to base64
+      return mulawBuffer.toString('base64');
+    } catch (error) {
+      this.logger.error('Error converting OpenAI to Twilio audio', error);
+      throw error;
+    }
+  }
+}