import {
Controller,
Post,
Get,
Body,
Req,
Res,
UseGuards,
Logger,
Query,
} from '@nestjs/common';
import { FastifyRequest, FastifyReply } from 'fastify';
import { JwtAuthGuard } from '../auth/jwt-auth.guard';
import { VoiceService } from './voice.service';
import { VoiceGateway } from './voice.gateway';
import { InitiateCallDto } from './dto/initiate-call.dto';
import { TenantId } from '../tenant/tenant.decorator';
@Controller('voice')
export class VoiceController {
private readonly logger = new Logger(VoiceController.name);
constructor(
private readonly voiceService: VoiceService,
private readonly voiceGateway: VoiceGateway,
) {}
/**
* Initiate outbound call via REST
*/
@Post('call')
@UseGuards(JwtAuthGuard)
async initiateCall(
@Body() body: InitiateCallDto,
@Req() req: any,
@TenantId() tenantId: string,
) {
const userId = req.user?.userId || req.user?.sub;
const result = await this.voiceService.initiateCall({
tenantId,
userId,
toNumber: body.toNumber,
});
return {
success: true,
data: result,
};
}
/**
* Generate Twilio access token for browser client
*/
@Get('token')
@UseGuards(JwtAuthGuard)
async getAccessToken(
@Req() req: any,
@TenantId() tenantId: string,
) {
const userId = req.user?.userId || req.user?.sub;
const token = await this.voiceService.generateAccessToken(tenantId, userId);
return {
success: true,
data: { token },
};
}
/**
* Get call history
*/
@Get('calls')
@UseGuards(JwtAuthGuard)
async getCallHistory(
@Req() req: any,
@TenantId() tenantId: string,
@Query('limit') limit?: string,
) {
const userId = req.user?.userId || req.user?.sub;
const calls = await this.voiceService.getCallHistory(
tenantId,
userId,
limit ? parseInt(limit) : 50,
);
return {
success: true,
data: calls,
};
}
/**
* TwiML for outbound calls from browser (Twilio Device)
*/
@Post('twiml/outbound')
async outboundTwiml(@Req() req: FastifyRequest, @Res() res: FastifyReply) {
const body = req.body as any;
const to = body.To;
const from = body.From;
const callSid = body.CallSid;
this.logger.log(`=== TwiML OUTBOUND REQUEST RECEIVED ===`);
this.logger.log(`CallSid: ${callSid}, Body From: ${from}, Body To: ${to}`);
this.logger.log(`Full body: ${JSON.stringify(body)}`);
try {
// Extract tenant domain from Host header
const host = req.headers.host || '';
const tenantDomain = host.split('.')[0]; // e.g., "tenant1" from "tenant1.routebox.co"
this.logger.log(`Extracted tenant domain: ${tenantDomain}`);
// Look up tenant's Twilio phone number from config
let callerId = to; // Fallback (will cause error if not found)
try {
// Get Twilio config to find the phone number
const { config } = await this.voiceService['getTwilioClient'](tenantDomain);
callerId = config.phoneNumber;
this.logger.log(`Retrieved Twilio phone number for tenant: ${callerId}`);
} catch (error: any) {
this.logger.error(`Failed to get Twilio config: ${error.message}`);
}
const dialNumber = to;
this.logger.log(`Using callerId: ${callerId}, dialNumber: ${dialNumber}`);
// Return TwiML to DIAL the phone number with proper callerId
const twiml = `
${dialNumber}
`;
this.logger.log(`Returning TwiML with Dial verb - callerId: ${callerId}, to: ${dialNumber}`);
res.type('text/xml').send(twiml);
} catch (error: any) {
this.logger.error(`=== ERROR GENERATING TWIML ===`);
this.logger.error(`Error: ${error.message}`);
this.logger.error(`Stack: ${error.stack}`);
const errorTwiml = `
An error occurred while processing your call.
`;
res.type('text/xml').send(errorTwiml);
}
}
/**
* TwiML for inbound calls
*/
@Post('twiml/inbound')
async inboundTwiml(@Req() req: FastifyRequest, @Res() res: FastifyReply) {
const body = req.body as any;
const callSid = body.CallSid;
const fromNumber = body.From;
const toNumber = body.To;
this.logger.log(`=== INBOUND CALL RECEIVED ===`);
this.logger.log(`CallSid: ${callSid}, From: ${fromNumber}, To: ${toNumber}`);
this.logger.log(`Full body: ${JSON.stringify(body)}`);
try {
// Extract tenant domain from Host header
const host = req.headers.host || '';
const tenantDomain = host.split('.')[0]; // e.g., "tenant1" from "tenant1.routebox.co"
this.logger.log(`Extracted tenant domain: ${tenantDomain}`);
// Get all connected users for this tenant
const connectedUsers = this.voiceGateway.getConnectedUsers(tenantDomain);
this.logger.log(`Connected users for tenant ${tenantDomain}: ${connectedUsers.length}`);
if (connectedUsers.length === 0) {
// No users online - send to voicemail or play message
const twiml = `
Sorry, no agents are currently available. Please try again later.
`;
this.logger.log(`No users online - returning unavailable message`);
return res.type('text/xml').send(twiml);
}
// Build TwiML to dial all connected clients (first to answer gets the call)
const clientElements = connectedUsers.map(userId => ` ${userId}`).join('\n');
const twiml = `
Connecting your call
${clientElements}
`;
this.logger.log(`Returning inbound TwiML - dialing ${connectedUsers.length} client(s)`);
res.type('text/xml').send(twiml);
} catch (error: any) {
this.logger.error(`Error generating inbound TwiML: ${error.message}`);
const errorTwiml = `
Sorry, we are unable to connect your call at this time.
`;
res.type('text/xml').send(errorTwiml);
}
}
/**
* Twilio status webhook
*/
@Post('webhook/status')
async statusWebhook(@Req() req: FastifyRequest) {
const body = req.body as any;
const callSid = body.CallSid;
const status = body.CallStatus;
const duration = body.CallDuration ? parseInt(body.CallDuration) : undefined;
this.logger.log(`Call status webhook - CallSid: ${callSid}, Status: ${status}, Duration: ${duration}`);
this.logger.log(`Full status webhook body:`, JSON.stringify(body));
return { success: true };
}
/**
* Twilio recording webhook
*/
@Post('webhook/recording')
async recordingWebhook(@Req() req: FastifyRequest) {
const body = req.body as any;
const callSid = body.CallSid;
const recordingSid = body.RecordingSid;
const recordingStatus = body.RecordingStatus;
this.logger.log(`Recording webhook - CallSid: ${callSid}, RecordingSid: ${recordingSid}, Status: ${recordingStatus}`);
return { success: true };
}
}